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Alex Anaya

Overview Reviews (106)

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Alex Anaya

Alex Anaya | Page 8

Service Advisor

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

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3.7

106 Reviews

Overview Reviews (106)

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Spanish

3.7

106 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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106 Reviews of Alex Anaya

October 15, 2022

Dealership Rating

Employee Rating

Excelente place for sale I am very happy is the best unication Aldo the people is very wonderful unication Aldo the people is very wonderful More

by Mireiliw13

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Katherine Ayala, Esperanza Romero, Marcos Aguilar, Danny Herrera Rios, Abraham Alvarado, Michael Torres , Aman Abraham, Christopher Cokonis, Ricardo Rodriguez

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Oct 18, 2022 -

Toyota of Downtown L.A. responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Toyota of Downtown LA Team

October 05, 2022

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Employee Rating

It was a super excellent service, thank you maria arrollo , i always recommend this place to all my family and friends , i always recommend this place to all my family and friends More

by gally777rivera

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Marcos Aguilar, Maria Arroyo, Abraham Alvarado , Erick Cordova, Jacqueline Hercules, Delia Herrera Garcia, Norma Lopez, Erik Orellana, Carlos Pelayo

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Oct 07, 2022 -

Toyota of Downtown L.A. responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

September 19, 2022

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Employee Rating

They were very generous and friendly get you in and out in a timely manner!! in a timely manner!! More

by Almandaboo33

Verified Customer

Customer Service

Recommend Dealer

Yes

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Sep 21, 2022 -

Toyota of Downtown L.A. responded

Thank you for this amazing review Almandaboo33! We really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

August 11, 2022

Dealership Rating

Employee Rating

Since I taken my Tacoma to this dealer it has met my expectations. They are very quick and know how to fix your vehicle in a timely manner.Thank you expectations. They are very quick and know how to fix your vehicle in a timely manner.Thank you More

by FERNANDOMARTINEZSM

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 15, 2022 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

Aug 16, 2022 -

FERNANDOMARTINEZSM responded

Thank you very much. Receiving a response from you, guys makes me feel apart of the Toyota family. So far, everything I've asked for have been met. You guys make a great team. Ill make sure to visit often and bring a friend with me to allow them to see and experience the wonderful magic that goes on in the company.. Thank you for the great loving experience.

June 24, 2022

Dealership Rating

Employee Rating

Soy muy bien tratada cada vez que voy Toyota por Alex Anaya y su equipo! El mejor !!😃 Anaya y su equipo! El mejor !!😃 More

by Eveling

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Marcos Aguilar

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Jun 27, 2022 -

Toyota of Downtown L.A. responded

Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión. Sincerely, The Toyota of Downtown LA Team

June 19, 2022

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Employee Rating

Service consultant Alex is the best! Our daughter had a car emergency where her brakes went out. They got her in right away and performed all services needed. 5 star review for 5 star se Our daughter had a car emergency where her brakes went out. They got her in right away and performed all services needed. 5 star review for 5 star service! She will definitely be coming back for routine servicing. More

by nursedns

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 22, 2022 -

Toyota of Downtown L.A. responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 13, 2022

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Employee Rating

Good customer service. A Very nice person and knowledgeable. Keep me informed about my car. A Very nice person and knowledgeable. Keep me informed about my car. More

by egalvarez

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Aman Abraham

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Jun 15, 2022 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 03, 2022

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Employee Rating

Muy buena atención, con conciencia y amabilidad, sabe resolver las dudas que uno tiene y dan ayuda si ellos pueden resolver las dudas que uno tiene y dan ayuda si ellos pueden More

by Marinaorantes2017

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Toni Hernandez, Danny Herrera Rios , Michael Briseno, John Castro

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Jun 07, 2022 -

Toyota of Downtown L.A. responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 26, 2022

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Employee Rating

I came back to this dealer cause they gave me a great deal however this time I felt that support wasn't there and didn't treat me as they did in past 2 cars I bought there deal however this time I felt that support wasn't there and didn't treat me as they did in past 2 cars I bought there More

by Ed S

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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May 31, 2022 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

March 26, 2022

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Employee Rating

Muy contento y satisfecho con la calidad de servicio recibido, muy buena atención, precios aceptables y muy bien organizados recibido, muy buena atención, precios aceptables y muy bien organizados More

by alfonsocat50

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 29, 2022 -

Toyota of Downtown L.A. responded

¡Le agradecemos por tomar el tiempo para dejarnos esta excelente calificación de estrellas, Afonso! Esperamos volver a trabajar con usted en el futuro. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com