Alex Bourque
Alex Bourque at Tim's Truck Capital & Auto Sales, Inc.

Alex Bourque | Page 11

Finance Manager

Tim's Truck Capital & Auto Sales, Inc.

904 Suncook Valley Hwy S
Epsom, NH 03234

Contact Me
4.9
400 Reviews

I started here at Tim's Truck Capital as a receptionist back in 2016. I worked my way up and found myself in the parts department and as a Service Advisor. Now I find myself in Sales and securing financing for all our customers. When I am not at work I love spending time with my friends and family watching sports and exploring the North Country and their ATV trails!

Dealership Experience

1 yr, 4 mos

Industry Experience

10 yrs, 8 mos

Specialties & Trainings

NHADA Service Advisor Training

4.9

400 Reviews

Write a Review

400 Reviews of Alex Bourque

January 05, 2023

Dealership Rating
Employee Rating

I am a repeat customer for some years now, Tim’s has always treated me well and I have had very good luck with the vehicles I have purchased More

by clyde.dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 06, 2023

Tim's Truck Capital & Auto Sales, Inc. responded

Here at Tim's Truck Capital & Auto Sales, Inc., customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 03, 2023

Dealership Rating
Employee Rating

I had a pretty good experience buying a 2018 gmc siera then I drove it home didn't make it out of concord with the plow on without it over heating bad not real happy with them treating me like an idiot tr More

by matthewdix95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Matewski

Jan 04, 2023

Tim's Truck Capital & Auto Sales, Inc. responded

Matthew, Thank you for your business and this review. We'd like to learn more about your experience. Our goal is to make sure everyone that visits the dealership has a top-notch experience.

Jan 04, 2023

matthewdix95 responded

I had a pretty god experience buying my truck i new i was getting low balled on the trade in when they said i was way upside down and they could only give me 5000 for it i just put more than 4000 into it with new axle shafts and u joints in the front new tranny pan and service done at keene transmission just paseed new Hampshire inspection had both exhaust manifolds and mufler replaced at best mufler in brattleboro vt but i was ok with it because i thought i got a good deal on a 2018 Sierra but cant even drive the truck over 45 with the plow on and it over heats all lights on the dash came on told me to pull over they were closed by now so i had to drive it home at 45 the whole way after letting it cool down then went back on monday and they said everthing is working right i must have had the plow to high or not angled the truck i traded in i drove there going 70 on the highway with the plow angled or straight it wouldnt mater it would never over heat niether would my other chevys i have plows on but they pretty much said nothing they could do so im stuck with the problem

December 26, 2022

Dealership Rating
Employee Rating

No heat in my truck I purchased on 12/09. Still waiting for a call back to schedule an appointment to fix it. More

by jcable60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 30, 2022

Tim's Truck Capital & Auto Sales, Inc. responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

December 15, 2022

Dealership Rating
Employee Rating

My wife was looking for a particular vehicle. A jeep in which they had a variety of jeeps available to choose from, and was able to find the exact one that matched all her expectations. More

by joshua.scearbo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lenny Corson

Dec 16, 2022

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for taking the time to share your feedback with us, Joshua. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 14, 2022

Dealership Rating
Employee Rating

Experience was great other than the truck I bought the heat doesn't work. I would love to give them 5 stars when it has heat. Hopefully its fixed this week. More

by jcable60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 14, 2022

Tim's Truck Capital & Auto Sales, Inc. responded

Have you reached out to the service department? We would be more than Happy to get the vehicle in and get this problem mitigated. Feel free to reach out to Service or my self at 603-736-0001 to set up an appointment to get this fixed! Thank you, Alex Bourque Finance Manager

December 07, 2022

Dealership Rating
Employee Rating

Would not recommend this dealership they sold me a truck. It was as it is truck for 11 grand was supposed to use my four wheeler as trade and talk to them through messenger or text had it all figured out for More

by Car guy Hardwick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kyle Jesus

Dec 07, 2022

Tim's Truck Capital & Auto Sales, Inc. responded

Good evening I am sorry you feel this way after all we did to make the deal work. The truck was Sold as an AS IS AS SEEN basis. The seatbelt was nothing sneaky we did. We did not try and hide anything just unaware of the seatbelt. We did discount the truck for you. It was listed at $13,950 after reworking with the bank We paid off your ATV so you did not roll any negative equity and discounted the truck to $11,950 to make it work for the bank with the budget you told us to stay in. You have to pay sales tax because you live out of state that is out of our control. Unfortunately there is a time frame on that so the lender can receive the title and perfect the lien. I am sorry you feel this way after we tried every avenue to get you into the truck you wanted and you picked put.

November 29, 2022

Dealership Rating
Employee Rating

Very pleased with Tim’s… the salesman John was great to work with and I feel the trucks are very fairly priced for todays market. Their service dept has been easy going and quick to get back the rig . I Wo More

by kblinn17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnny Logan

Nov 30, 2022

Tim's Truck Capital & Auto Sales, Inc. responded

Thanks for sharing about your experience with Tim's Truck Capital & Auto Sales, Inc.. We appreciate your business and hope to see you again soon!

November 25, 2022

Dealership Rating
Employee Rating

Absolutely amazing from "Just looking" all the way to Purchase and service.. I have bought 3 trucks here and trade them in every 2 years because I see something new I want instead and they always make i More

by Whitemthaulin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 27, 2022

Tim's Truck Capital & Auto Sales, Inc. responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc.!

November 02, 2022

Dealership Rating
Employee Rating

Great people great service Alex was Wiggatee wiggatee wacked glad everything worked out merry Christmas More

by Lranfos5
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Nate Coriaty , Kyle Jesus, Little Tim Big Tim

Nov 03, 2022

Tim's Truck Capital & Auto Sales, Inc. responded

Thanks for sharing your thoughts about your experience with Tim's Truck Capital & Auto Sales, Inc.. We appreciate your business and hope to see you again soon!

October 29, 2022

Dealership Rating
Employee Rating

Great vehicles, great personnel and an awesome experience!!! I love my new SUV! Thank you Tim’s. More

by heatherlynnpellerin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lenny Corson

Oct 31, 2022

Tim's Truck Capital & Auto Sales, Inc. responded

Thanks for sharing your thoughts about your experience with Tim's Truck Capital & Auto Sales, Inc.. We appreciate your business and hope to see you again soon!

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