Alex Bourque
Alex Bourque at Tim's Truck Capital & Auto Sales, Inc.

Alex Bourque | Page 11

Finance Manager

Tim's Truck Capital & Auto Sales, Inc.

904 Suncook Valley Hwy S
Epsom, NH 03234

Contact Me
4.8
398 Reviews

I started here at Tim's Truck Capital as a receptionist back in 2016. I worked my way up and found myself in the parts department and as a Service Advisor. Now I find myself in Sales and securing financing for all our customers. When I am not at work I love spending time with my friends and family watching sports and exploring the North Country and their ATV trails!

Dealership Experience

1 yr

Industry Experience

10 yrs, 4 mos

Specialties & Trainings

NHADA Service Advisor Training

4.8

398 Reviews

Write a Review

398 Reviews of Alex Bourque

December 26, 2022

Dealership Rating
Employee Rating

No heat in my truck I purchased on 12/09. Still waiting for a call back to schedule an appointment to fix it. More

by jcable60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 30, 2022

Tim's Truck Capital & Auto Sales, Inc. responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

December 15, 2022

Dealership Rating
Employee Rating

My wife was looking for a particular vehicle. A jeep in which they had a variety of jeeps available to choose from, and was able to find the exact one that matched all her expectations. More

by joshua.scearbo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lenny Corson

Dec 16, 2022

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for taking the time to share your feedback with us, Joshua. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 14, 2022

Dealership Rating
Employee Rating

Experience was great other than the truck I bought the heat doesn't work. I would love to give them 5 stars when it has heat. Hopefully its fixed this week. More

by jcable60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 14, 2022

Tim's Truck Capital & Auto Sales, Inc. responded

Have you reached out to the service department? We would be more than Happy to get the vehicle in and get this problem mitigated. Feel free to reach out to Service or my self at 603-736-0001 to set up an appointment to get this fixed! Thank you, Alex Bourque Finance Manager

December 07, 2022

Dealership Rating
Employee Rating

Would not recommend this dealership they sold me a truck. It was as it is truck for 11 grand was supposed to use my four wheeler as trade and talk to them through messenger or text had it all figured out for More

by Car guy Hardwick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kyle Jesus

Dec 07, 2022

Tim's Truck Capital & Auto Sales, Inc. responded

Good evening I am sorry you feel this way after all we did to make the deal work. The truck was Sold as an AS IS AS SEEN basis. The seatbelt was nothing sneaky we did. We did not try and hide anything just unaware of the seatbelt. We did discount the truck for you. It was listed at $13,950 after reworking with the bank We paid off your ATV so you did not roll any negative equity and discounted the truck to $11,950 to make it work for the bank with the budget you told us to stay in. You have to pay sales tax because you live out of state that is out of our control. Unfortunately there is a time frame on that so the lender can receive the title and perfect the lien. I am sorry you feel this way after we tried every avenue to get you into the truck you wanted and you picked put.

November 29, 2022

Dealership Rating
Employee Rating

Very pleased with Tim’s… the salesman John was great to work with and I feel the trucks are very fairly priced for todays market. Their service dept has been easy going and quick to get back the rig . I Wo More

by kblinn17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnny Logan

Nov 30, 2022

Tim's Truck Capital & Auto Sales, Inc. responded

Thanks for sharing about your experience with Tim's Truck Capital & Auto Sales, Inc.. We appreciate your business and hope to see you again soon!

November 25, 2022

Dealership Rating
Employee Rating

Absolutely amazing from "Just looking" all the way to Purchase and service.. I have bought 3 trucks here and trade them in every 2 years because I see something new I want instead and they always make i More

by Whitemthaulin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 27, 2022

Tim's Truck Capital & Auto Sales, Inc. responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc.!

November 02, 2022

Dealership Rating
Employee Rating

Great people great service Alex was Wiggatee wiggatee wacked glad everything worked out merry Christmas More

by Lranfos5
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Nate Coriaty , Kyle Jesus, Little Tim Big Tim

Nov 03, 2022

Tim's Truck Capital & Auto Sales, Inc. responded

Thanks for sharing your thoughts about your experience with Tim's Truck Capital & Auto Sales, Inc.. We appreciate your business and hope to see you again soon!

October 29, 2022

Dealership Rating
Employee Rating

Great vehicles, great personnel and an awesome experience!!! I love my new SUV! Thank you Tim’s. More

by heatherlynnpellerin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lenny Corson

Oct 31, 2022

Tim's Truck Capital & Auto Sales, Inc. responded

Thanks for sharing your thoughts about your experience with Tim's Truck Capital & Auto Sales, Inc.. We appreciate your business and hope to see you again soon!

October 13, 2022

Dealership Rating
Employee Rating

Pleasant painless experience I'd recommend it to my friends and I will probably be back More

by uimeu
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Seddon

Oct 16, 2022

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for taking the time to share your thoughts on working with Alex, Brian, and our team. We're glad to hear we delivered such a great experience!

September 23, 2022

Dealership Rating
Employee Rating

Great dealership! Comfortable environment and family friendly. Jon was very helpful and went above and beyond to make my car buying experience quick and easy for me. T More

by K.B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 24, 2022

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Tim's Truck Capital & Auto Sales, Inc. are glad to have you as a customer.

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