Alex Castillo | Page 3

Toyota of Tampa Bay is by far the best dealership I have used. Professional salesman like Ethan are whom I appreciate. Thank you Ethan and Alex for the awesome sales service experience you provided. used. Professional salesman like Ethan are whom I appreciate. Thank you Ethan and Alex for the awesome sales service experience you provided. More

by garzaf002 Verified Customer Verified Customer

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Excelente servicio y atención, muy profesional. Quede muy complacido y satisfecho con el servicio y la compra de mi vehículo, se lo recomiendo 100 % a todos mis conocidos. Quede muy complacido y satisfecho con el servicio y la compra de mi vehículo, se lo recomiendo 100 % a todos mis conocidos. More

by ulisesrodriguezglez Verified Customer Verified Customer

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Ouffa was very helpful, pacient and friendly and my finance’s guy from Venezuela was outstanding ! Thank You for helping me out with the process of my car’s purchase ! finance’s guy from Venezuela was outstanding ! Thank You for helping me out with the process of my car’s purchase ! More

by EFRAINPEREZ777 Verified Customer Verified Customer

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Nice facility open and friendly. We were helped with our situation quickly and professionally. Left there very happy. We were helped with our situation quickly and professionally. Left there very happy. More

by GOTCHAPHIL22 Verified Customer Verified Customer

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Thanks for your valuable help. I appreciate too much your assistance. I love my new car I appreciate too much your assistance. I love my new car More

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The worst opinion and experience buying at Toyota and with Felipe Rocha, Alex Castillo and Cristian Colon. They deceived me with the price of the car, with the monthly installments. I signed 34 documents with Felipe Rocha, Alex Castillo and Cristian Colon. They deceived me with the price of the car, with the monthly installments. I signed 34 documents in English without explaining anything to me, knowing that I don't speak English. No one at Toyota takes responsibility for their mistakes even though one of them admitted that I am being charged for insurance that I did not apply for. La peor opinion y experiancia comprando en la Toyota y con Felipe Rocha, Alex Castillo y Crisitian Colon. Me engañaron con el precio del auto, con las cuotas mensuales. Firmé 34 documentos en ingles sin explicarme nada conociendo ellos que no hablo ingles. Nadie en la Toyota se hace responsable por sus errores aunque uno de ellos admitió que se me está cobrando por un seguro que no solicité. More

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Not honest with you at all about pricing and add on pricing, so I walked out of there with a car that was marked at 19k and 20k later, now the car is 39k. What a scam and untrueful people they are!!!! pricing, so I walked out of there with a car that was marked at 19k and 20k later, now the car is 39k. What a scam and untrueful people they are!!!! More

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Have been with Toyota for 6 yrs great service at all times. Great service when comes to maintenance times. Great service when comes to maintenance More

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First off, absolutely stellar service! Just over one week later & I’m still fully satisfied with my 2020 RAV4. Both Mr. Asaad & Mr. Castillo worked past closing time to get the deal do Just over one week later & I’m still fully satisfied with my 2020 RAV4. Both Mr. Asaad & Mr. Castillo worked past closing time to get the deal done right. Spending most of my time with Mr. Asaad, he kept the proceedings smooth & left me with no questions at the end of the night, having already run the numbers & explained the TOTB Advantage. Bottom line, he was able to negotiate a killer trade-in deal on my behalf. Mr. Castillo took over afterward & helped me get through the usual myriad of paperwork. What made it special for me is that we were able to be completely candid about everything from the laws that led to certain paperwork to what combination of protections would be right for me given what’s covered by the used car service contract. An overall amazing visit! As with all things, be sure to arm yourself with the most knowledge you can before heading to the dealership so you keep their jobs easy. More

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James made our experience there unbelievable. We had a dream come true! Thank you for everything We had a dream come true! Thank you for everything More

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