Alex Irlin | Page 3

I had a great experience with the Luther Hyundai dealership. Very pleased with the outcome. dealership. Very pleased with the outcome. More

by Dustin.Postell Verified Customer Verified Customer

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They didn’t do what they said they’d do. They were supposed to have a loaner ready for me so I didn’t have to wait around. Not that it took too long but it’s not the point. You say you’re go They were supposed to have a loaner ready for me so I didn’t have to wait around. Not that it took too long but it’s not the point. You say you’re going to do something then you do it. More

by m.mowery Verified Customer Verified Customer

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Once I decided to buy the car salesman was more worried about other customers. Recently call him about a question never return my call. about other customers. Recently call him about a question never return my call. More

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I was very excited to purchase a used VW golf from this dealership. I had my financing lined up and was told that the vehicle was off-site currently, but would be informed the moment it returns. Fast forwa dealership. I had my financing lined up and was told that the vehicle was off-site currently, but would be informed the moment it returns. Fast forward a few days and I was contacted regarding the vehicles availability as it had just returned to the lot. This info was relayed to me at 4:00pm on a Friday. At the same time, I was told that the first person to walk through the door gets the car, despite never having been told this earlier on in the deal. Concerned, I had offered to wire my down payment, use a credit card or anything that I could do to secure the car that night. I was told that this was not a possibility. I understood that and knew that if someone were to walk in before they close at 6 that evening they would have first rights to the car. I was okay with that. I asked what time they open and how early I could come in on Saturday. The answer I was given was 9:00am. I arrived at 8:55 the following morning, greeted by someone and I told them I was here for the golf. They sat me down at my salesman's, desk to wait for him. He arrived approximately 15 minutes later. I laid out the cash for my down payment as I had already filed all of my necessary info for the loan and was approved for the purchase far ahead of time, all through the dealership. I was then informed that someone else had test driven the car earlier before the dealership opened and that they have first rights to the car. My presence as a purchaser was then used as leverage to secure the sale that had apparently been initiated before the posted hours of operation. I was sat down to wait for one hour and 20 minutes before being informed that the other customer decided to purchase the car. So the takeaway is, if you come here and are the first person to say you will purchase a certain car, don't be surprised if they sell it to someone else that was somehow granted the opportunity to take as long as they want to decide, despite the first come first serve attitude. Buyer beware, show up before they open if you can. More

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What a great car buying experience!I now have a better What a great car buying experience! I now have a better than expected car at a great price. It was detailed beautifully overnight so we could drive t What a great car buying experience! I now have a better than expected car at a great price. It was detailed beautifully overnight so we could drive to Florida the next day. Nate was very professional and gave us a seamless experience from start to finish. Thank you Luther Bloomington Hyundai! More

by NGuy Verified Customer Verified Customer

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Everything was good . No problem. The time they said it was going to be done it was done. was going to be done it was done. More

by dottie.dan Verified Customer Verified Customer

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Hunday sucks this engines are going bad with 90 k miles and they have recalls and don’t want to replace my engine wiki go to the media and court about this and they have recalls and don’t want to replace my engine wiki go to the media and court about this More

by duke Verified Customer Verified Customer

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Had great interactions with everyone we encountered. Personal service. Clean facility. Answered questions in timely manner. Personal service. Clean facility. Answered questions in timely manner. More

by BOBNSTEPH76 Verified Customer Verified Customer

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I am satisfied. Thanks! Also I resent your minimum word limit and it makes me disinclined to fill out future surveys. limit and it makes me disinclined to fill out future surveys. More

by joel.mueller Verified Customer Verified Customer

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They was warm and friendly. They understood my issue. And took care of my issue right of way. They updated me on the process to fix my problems. took care of my issue right of way. They updated me on the process to fix my problems. More

by TIMOTHYRAY1977@yahoo.com Verified Customer Verified Customer

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