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Alex Marcel

Overview Reviews (1014)

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Alex Marcel

Alex Marcel | Page 2

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me

4.8

1,014 Reviews

Overview Reviews (1014)

Dealership Experience

13 yrs, 9 mos

Industry Experience

16 yrs, 4 mos

Languages Spoken

English

4.8

1,014 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

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1014 Reviews of Alex Marcel

October 12, 2026

Dealership Rating

Employee Rating

I walked in and came out fully satisfied based on the speed of service and quality of service and not to mention the courtesy I received from staff speed of service and quality of service and not to mention the courtesy I received from staff More

by nagibmubarez

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

Oct 13, 2026 -

Honda of Valley Stream responded

Hi there, We are delighted to hear you left fully satisfied, from how quickly you were helped to the quality of the work and the courtesy of our staff. Your feedback is appreciated. If you ever need anything, please reach out to us.

October 12, 2026

Dealership Rating

Employee Rating

I have been go to Honda for many years I have no complaints it’s always a pleasure complaints it’s always a pleasure More

by christinehawthorne

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Lin

Oct 13, 2026 -

Honda of Valley Stream responded

Hi there, We are grateful to have been part of your car care for so many years. Knowing each visit has been a pleasure is the best feedback our team could hope for. If you ever need anything, please reach out to us.

October 06, 2026

Dealership Rating

Employee Rating

Excellent experience from scheduling to completion. Everyone I dealt with was very helpful and friendly. Everyone I dealt with was very helpful and friendly. More

by stefg

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 08, 2026 -

Honda of Valley Stream responded

Hi there, It is wonderful to hear your visit went smoothly from the first call to the final handoff. We are glad everyone you met was helpful and friendly. If you ever need anything, please reach out to us.

October 03, 2026

Dealership Rating

Employee Rating

THIS WAS GREAT THANKS. THE ENTIRE HONDA TEAM WAS PROFESSIONAL AND WELCOMING .Professional and courteous. Explained what are the papers I am signing for. Explained what are THE ENTIRE HONDA TEAM WAS PROFESSIONAL AND WELCOMING .Professional and courteous. Explained what are the papers I am signing for. Explained what are the offers. More

by sosamsab

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 03, 2026 -

Honda of Valley Stream responded

Thank you for taking the time to leave such a positive review for our service department! We are delighted to hear that Alex and the rest of our team provided you with professional, welcoming, and transparent service. We truly appreciate your kind words and look forward to serving you again in the future.

October 01, 2026

Dealership Rating

Employee Rating

I have owned 19 Hondas. I've met amazing service advisors. Clara Torres stands out by far as the most intelligent reassuring communicative professional I have ever dealt w I've met amazing service advisors. Clara Torres stands out by far as the most intelligent reassuring communicative professional I have ever dealt with. I ask to have her as my representative whenever I come to her dealership. Brianna, Alex and the rest of the team are great and that includes Santo and Frank. I'm on my way to Honda number 20. Clara deserves the best that Honda can offer ...because she offers the Honda customer ...the best that Honda can provide. Kudos to Clara Torres ....and Kudos to Honda for employing such an amazing professional. More

by VENTURA8797

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Briyanna Jones

Oct 03, 2026 -

Honda of Valley Stream responded

Thank you for your fantastic review of our service department! We are so glad to hear that Clara provided you with such excellent customer service, thoroughly explained everything, and kept a smile on her face while finding solutions for you. We look forward to seeing you again!

September 30, 2026

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Employee Rating

Good service from Marcel and the service center while I waited. Needed a software upgrade. waited. Needed a software upgrade. More

by ggbatlb

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 30, 2026 -

Honda of Valley Stream responded

Thank you for sharing your feedback about your recent visit to our service center. We are glad that Marcel took great care of you and made your wait comfortable while your vehicle received its software upgrade. Please let us know if we can assist you with anything else in the future. \n\nThe Honda of Valley Stream Team

September 29, 2026

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Always pleasant and informative. Always a positive experience @ Honda of Valley Stream.. Quick a reliables service. Always a positive experience @ Honda of Valley Stream.. Quick a reliables service. More

by jay

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Briyanna Jones

Sep 29, 2026 -

Honda of Valley Stream responded

Hi Jay, thank you for being a loyal customer and for sharing your positive experience with our service department. We always aim to provide quick, reliable, and informative visits, and it is great to know we consistently hit the mark for you. We look forward to seeing you again down the road. The Honda of Valley Stream Team

September 22, 2026

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Employee Rating

She did a fine job, which was to sell a service and she wasn’t an annoyance. wasn’t an annoyance. More

by dsealy1965

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres

Sep 23, 2026 -

Honda of Valley Stream responded

Hi there, Thank you for this feedback. We appreciate you taking the time to share your experience, and we are glad the visit was straightforward and to the point.

September 19, 2026

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Employee Rating

Kazi Kamal shows why he is the top ranked of Valley Stream Honda dealer. He did more than my expectations. The best deal ever I got form him. I wish him more success. Stream Honda dealer. He did more than my expectations. The best deal ever I got form him. I wish him more success. More

by MD RAHMAN

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Gary Lin, Kazi Kamal

Sep 21, 2026 -

Honda of Valley Stream responded

Hi there, Thank you for the wonderful feedback! We are so glad Kazi exceeded your expectations and helped you get the best deal. We appreciate your kind wishes for his continued success, and thank you for taking the time to share this.

September 08, 2026

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Employee Rating

Honda Valley Stream Service center helped me with all assistance needed on my vehicle. Service was great and timely. assistance needed on my vehicle. Service was great and timely. More

by triva_alleyne

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 09, 2026 -

Honda of Valley Stream responded

Triva, Thank you for sharing your experience at Honda Valley Stream. It is great to hear the service center provided all the assistance you needed, and that the service was both great and timely. We appreciate you taking the time to leave a review.