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Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
883 Reviews

Dealership Experience

12 yrs, 4 mos

Industry Experience

14 yrs, 11 mos

Languages Spoken

English English

4.8

883 Reviews

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883 Reviews of Alex Marcel

June 10, 2025

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Employee Rating

I'm very happy with the service here, as well as the representative/agent who helped me. He was very knowledgeable. More

by sikorskiarlene
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Service Communication
Recommend Dealer
Yes
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Jun 10, 2025

Honda of Valley Stream responded

Hi, Thank you for the kind words! We're so glad you had a positive experience and that your representative was able to assist you with expertise and care. If you ever need anything else, please don’t hesitate to reach out!

June 05, 2025

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The service was awesome. I look forward to taking my cars there, they take very good care of their customers. More

by mesmiie
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Recommend Dealer
Yes
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Jun 06, 2025

Honda of Valley Stream responded

Hi, We’re thrilled to hear you’ve had such a positive experience and feel well taken care of! Thanks for your trust—please don’t hesitate to reach out if you ever need anything!

June 03, 2025

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Brought my car in to replace a damaged side view mirror and had a complete tune up while I was there. Very pleased with new part and all the work done to keep my car running smoothly. Much appreciated ev More

by HSOEHNGEN
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 04, 2025

Honda of Valley Stream responded

Hi, We’re glad everything from the repair to the tune-up met your expectations and that Alex was there to guide you through the process. Thanks for your kind words—please feel free to reach out if you ever need anything!

May 29, 2025

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Wow, customer service. I dropped my vehicle off. They told me it would be ready in 5 hours. I got it back in 2. More

by QL_ROBERTS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Martinez

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May 30, 2025

Honda of Valley Stream responded

Hi QL_ROBERTS, We’re glad we could get your vehicle back to you even faster than expected! Thank you for sharing your experience—please don’t hesitate to reach out if you ever need anything!

May 28, 2025

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Honda customer service is great. I never had any issues with any one. Always on time with my car. The waiting room is always available to wait for your car. The bathroom is alway More

by sandydee032
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Service Communication
Recommend Dealer
Yes
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May 28, 2025

Honda of Valley Stream responded

Hi, Thank you for the kind words! We're glad to hear your experiences with Honda have been consistently positive and that our team and facilities meet your expectations. Please don’t hesitate to reach out if you need anything in the future!

May 26, 2025

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Employee Rating

Kevin was great He went above and beyond to help me get my problem solve even when other was being rude Much appreciated More

by sylvester27christine
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Kevin Singh

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May 27, 2025

Honda of Valley Stream responded

Hi, We’re so glad Kevin was able to go above and beyond to help you out. Thank you for sharing your experience—please let us know if you ever need anything else!

May 26, 2025

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Easy to schedule service, easy to drop off vehicle, and easy to understand the services performed. More

by mgreco545
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 27, 2025

Honda of Valley Stream responded

Hi, We’re glad the entire process was straightforward and easy for you! Thank you for your feedback—please don’t hesitate to reach out if you need anything in the future!

May 22, 2025

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Based on my scheduled appointment time, the service was completed within the prescribed time expressed at the onsite of my appointment. Would recommend to others More

by TLAROSS
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Workmanship
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Service Communication
Recommend Dealer
Yes
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May 23, 2025

Honda of Valley Stream responded

Hi TLAROSS, We’re glad everything went according to schedule and that you had a timely and smooth visit. Thanks for the recommendation—please reach out if you ever need anything!

May 22, 2025

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Employee Rating

Alex is a constant professional at all times. My wife & I appreciate Alex courtesy & professionalism each time we have our HRV serviced & because of how he serves us we will continue to visit Ho More

by DENNIS KEA
Workmanship
Service Time
Recommend Dealer
Yes
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May 23, 2025

Honda of Valley Stream responded

Hi Dennis, We’re grateful for your continued trust and so glad to hear Alex consistently provides the level of service you value. We’ll be sure to pass along your kind words—thank you for choosing us! Please reach out if there is anything we can do for you.

May 20, 2025

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Employee Rating

Unfortunately, I've never been to this dealership. And I'm sure they're great and fair. More

by cjytwotwotwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez , All of the Cashiers, and the Drivers.

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May 21, 2025

Honda of Valley Stream responded

Thanks for your note! If you ever do decide to visit, we’d be happy to assist and make it a great experience for you.

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