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Alex Nguyen
Alex Nguyen at Shottenkirk Superstore
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Alex Nguyen

Sales Consultant

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

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4.7
17 Reviews
4.7

17 Reviews

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17 Reviews of Alex Nguyen

March 28, 2024

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Employee Rating

The staff is fantastic at this dealership. They are always accommodating and helpful when I bring my car in for service. More

by SK-FERRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Montel Timmons

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Mar 31, 2024

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

March 26, 2024

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Employee Rating

Matt and the whole team bent over backwards to get us the car we love!!! We will highly recommend this group to our friends. In fact we did 2 days ago! More

by Liv4evrpa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Schaffer, Justin Yoder, Keith Foster, Matt Luers, Lucas Newlan, Dylan Wilhelm, Brent Harris, Montel Timmons

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Mar 27, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

December 21, 2023

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Employee Rating

I don't even know the people you want me to rate. You don't listen, you don't alter your sales path to adapt to your customer, all you want to do is sell, sell sell. It would be awesome if you were More

by IOWAWOMAN
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Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kenny Schaffer

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December 16, 2023

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Every employee I dealt with was very helpful and knowledgeable. They were actually so good I was suspicious. As it turned out it was the best new car purchase experience I've ever had. More

by PETE MITCHELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Brown , Troy Patterson

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Dec 17, 2023

Shottenkirk Superstore responded

PETE MITCHELL, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

November 30, 2023

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Employee Rating

In and out in a good amount of time. Customer service was nice and helpful. More

by jasonmurphy2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Dec 01, 2023

Shottenkirk Superstore responded

jasonmurphy, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

October 31, 2023

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Employee Rating

they care about thier customers they will give you the best deals they are very friendly More

by ZIGGY51ARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Foster, Matt Luers, Lucas Newlan, Dylan Wilhelm, Brent Harris, Montel Timmons , Adam Brown

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Nov 01, 2023

Shottenkirk Superstore responded

ZIGGY51ARK, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

October 19, 2023

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Employee Rating

Totally pleased. Fair, quick, and painless. Thanks to all involved. Love the Acadia Denali. Excellent experience. More

by JKINSEY1280
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Justin Yoder, Joe Gates, Dylan Wilhelm

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Oct 19, 2023

Shottenkirk Superstore responded

JKINSEY1280, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

October 08, 2023

Dealership Rating
Employee Rating

Everyone was nice and friendly. The store was very clean, well-kept and very bright. More

by FLATTCR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Foster, Matt Luers, Lucas Newlan, Dylan Wilhelm, Brent Harris, Montel Timmons , Adam Brown

Helpful
Report | Print
Oct 08, 2023

Shottenkirk Superstore responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

September 30, 2023

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Employee Rating

Everyone there was super friendly and helpful. Love my car. Would definitely recommend them to my friends and family. More

by myloanrepay
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Gates

Helpful
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Oct 02, 2023

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

September 03, 2023

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Employee Rating

We loved buying our vehicle here. Everyone is so friendly. They had us in and out of there in no time. It was the quickest buying experience we've ever had. More

by jordjjma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Carlos Brown, Joe Gates, Keith Foster, Matt Luers, Lucas Newlan, Dylan Wilhelm, Brent Harris, Montel Timmons

Helpful
Report | Print
Sep 06, 2023

Shottenkirk Superstore responded

jordjjma, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

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