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Alex Ramirez
Alex Ramirez at Walter's Mercedes-Benz of Riverside

Alex Ramirez

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
571 Reviews

When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.

5.0

571 Reviews

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571 Reviews of Alex Ramirez

May 16, 2025

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Alex and his team at Walter's in Riverside are great. Never disappointed me, always solve my issue. More

by RAMIREZ
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Yes
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May 16, 2025

Walter's Mercedes-Benz of Riverside responded

RAMIREZ, We are grateful for you leaving Alex this extraordinary review! We are pleased to know that he is great, always solves your issue and has never disappointed you. We look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 29, 2025

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My reason for coming here is the service that Alex Ramirez offers. He goes beyond everything to help and make the appointment as easy as possible, always finding solutions to everything! More

by Zaida Carstens
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Yes
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Apr 30, 2025

Walter's Mercedes-Benz of Riverside responded

Zaida, We appreciate you for leaving Alex this marvelous review! We are delighted to know that he goes beyond everything to help, made your appointment as easy as possible and found solutions to everything as always. We look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 29, 2025

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I’ve come to Walter’s for all of my servicing needs in California. I’ve had great assistance from many of the service representatives. More

by Robin16
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Recommend Dealer
Yes

Other Employees Tagged: Michael Ramos

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Apr 30, 2025

Walter's Mercedes-Benz of Riverside responded

Robin, We are grateful for you leaving us this stunning review! We are pleased to know that our team was a great assistance to you. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 26, 2025

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Best service at Walters Mercedes, Alex and his team are great always looking to next time. More

by RAMIREZ
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Yes
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Apr 28, 2025

Walter's Mercedes-Benz of Riverside responded

RAMIREZ, Providing the best service is so important to us here at Mercedes-Benz of Riverside and we are glad that Alex's efforts met your satisfaction! We are thrilled to know that he was great as always. We look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 15, 2025

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The facility is gorgeous, and the team members were personable and attentive to our needs. Alex Ramirez (our service advisor) kept us abreast of the service progress through regular communication, and More

by khawkins
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Yes
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Apr 16, 2025

Walter's Mercedes-Benz of Riverside responded

Khawkins, Thank you for leaving Alex this terrific review! We are happy to know that he was personable, attentive to your needs/detail and kept you abreast of the progress on your vehicle through regular communication. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 09, 2025

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Our service rep, Mr. Alex Ramirez, was courteous and patient. He worked with us over multiple visits to repair our vehicle’s problem. Our vehicle now drives as good as n More

by Porsche couple
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Yes
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Apr 10, 2025

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Alex this stellar review! We are delighted to know that he was courteous, patient and worked with you over multiple visits to repair the problem. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 26, 2025

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Service was fast and they did everything that I confirmed on the app they sent to me. More

by Shelly Larez
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Yes
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Mar 27, 2025

Walter's Mercedes-Benz of Riverside responded

Shelly, We appreciate you for leaving us this stellar review! We are delighted to know that our team completed everything you needed done and provided you with fast service. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 25, 2025

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Alex Ramirez is an excellent service advisor. Anytime I make an appointment, I must ensure Alex Ramirez is there before I take my Mercedes for repairs. Alex Ramirez is candid and trustworthy. Ale More

by Deborah Johnson
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Yes
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Mar 26, 2025

Walter's Mercedes-Benz of Riverside responded

Deborah, We are grateful for you leaving Alex this stunning review and recommendation! We are thrilled to hear that Alex took incredible care of you and your automotive needs. We are pleased to know that he is excellent, candid, trust worthy, listened attentively and ensured your experience was smooth as always. We look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 23, 2025

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Thank you Alex Ramirez for being a great advisor. Taking care of your clients is always your priority and very well appreciated. More

by e.johnson909
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Yes
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Mar 24, 2025

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Alex this spectacular review! We are delighted to know that he was great and took care of you. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 29, 2025

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Kelly Sandefur is The best! ! She listens to you and makes sure all of you vehicle issues are addressed !💕💕 More

by Taylor
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Recommend Dealer
Yes

Other Employees Tagged: JR Rodriguez, Eddy Elsayed, Joseph Loera, Michael Ramos, Kelly Sandefur, Erwin Artacho, Ross Geiger, Travis Rhodes , Jonathan Hasshaw

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Jan 30, 2025

Walter's Mercedes-Benz of Riverside responded

Taylor, We appreciate you for leaving Kelly this stellar review! We are delighted to know that she listened to you, made sure all of your vehicle issues were addressed and is the best. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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