My reason for coming here is the service that Alex
Ramirez offers. He goes beyond everything to help and make the appointment as easy as possible, always finding solutions to everything!
Ramirez offers. He goes beyond everything to help and make the appointment as easy as possible, always finding solutions to everything!
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by Zaida Carstens
Service Price Transparency
Apr 30, 2025 -
Walter's Mercedes-Benz of Riverside responded
Zaida,
We appreciate you for leaving Alex this marvelous review! We are delighted to know that he goes beyond everything to help, made your appointment as easy as possible and found solutions to everything as always. We look forward to continue serving you in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
I’ve come to Walter’s for all of my servicing needs in
California. I’ve had great assistance from many of the service representatives.
California. I’ve had great assistance from many of the service representatives.
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by Robin16
Service Price Transparency
Apr 30, 2025 -
Walter's Mercedes-Benz of Riverside responded
Robin,
We are grateful for you leaving us this stunning review! We are pleased to know that our team was a great assistance to you. We look forward to serving you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Best service at Walters Mercedes, Alex and his team are
great always looking to next time.
great always looking to next time.
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by RAMIREZ
Service Price Transparency
Apr 28, 2025 -
Walter's Mercedes-Benz of Riverside responded
RAMIREZ,
Providing the best service is so important to us here at Mercedes-Benz of Riverside and we are glad that Alex's efforts met your satisfaction! We are thrilled to know that he was great as always. We look forward to continue serving you in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
The facility is gorgeous, and the team members were
personable and attentive to our needs. Alex Ramirez (our service advisor) kept us abreast of the service progress through regular communication, and
personable and attentive to our needs. Alex Ramirez (our service advisor) kept us abreast of the service progress through regular communication, and we appreciated his attention to detail. In addition, the young ladies in the loaner car department were very helpful.
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by khawkins
Service Price Transparency
Apr 16, 2025 -
Walter's Mercedes-Benz of Riverside responded
Khawkins,
Thank you for leaving Alex this terrific review! We are happy to know that he was personable, attentive to your needs/detail and kept you abreast of the progress on your vehicle through regular communication. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Our service rep, Mr.
Alex Ramirez, was courteous and patient. He worked with us over multiple visits to repair our vehicle’s problem. Our vehicle now drives as good as n
Alex Ramirez, was courteous and patient. He worked with us over multiple visits to repair our vehicle’s problem. Our vehicle now drives as good as new. Thank you Alex!
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by Porsche couple
Service Price Transparency
Apr 10, 2025 -
Walter's Mercedes-Benz of Riverside responded
We appreciate you for leaving Alex this stellar review! We are delighted to know that he was courteous, patient and worked with you over multiple visits to repair the problem. If there is ever anything more that we may help you with please do not hesitate to let us know.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Service was fast and they did everything that I confirmed
on the app they sent to me.
on the app they sent to me.
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by Shelly Larez
Service Price Transparency
Mar 27, 2025 -
Walter's Mercedes-Benz of Riverside responded
Shelly,
We appreciate you for leaving us this stellar review! We are delighted to know that our team completed everything you needed done and provided you with fast service. If there is ever anything more that we may help you with please do not hesitate to let us know.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Alex Ramirez is an excellent service advisor.
Anytime I make an appointment, I must ensure Alex Ramirez is there before I take my Mercedes for repairs. Alex Ramirez is candid and trustworthy. Ale
Anytime I make an appointment, I must ensure Alex Ramirez is there before I take my Mercedes for repairs. Alex Ramirez is candid and trustworthy. Alex pays attention to you, listens attentively, and does his best to ensure a smooth experience. If you are looking for a top-notch service advisor, look no further, as Alex Ramirez is the BEST at what he does. Thank you, Alex.
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by Deborah Johnson
Service Price Transparency
Mar 26, 2025 -
Walter's Mercedes-Benz of Riverside responded
Deborah,
We are grateful for you leaving Alex this stunning review and recommendation! We are thrilled to hear that Alex took incredible care of you and your automotive needs. We are pleased to know that he is excellent, candid, trust worthy, listened attentively and ensured your experience was smooth as always. We look forward to continue serving you in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Thank you Alex Ramirez for being a great advisor.
Taking care of your clients is always your priority and very well appreciated.
Taking care of your clients is always your priority and very well appreciated.
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by e.johnson909
Service Price Transparency
Mar 24, 2025 -
Walter's Mercedes-Benz of Riverside responded
We appreciate you for leaving Alex this spectacular review! We are delighted to know that he was great and took care of you. If there is ever anything more that we may help you with please do not hesitate to let us know.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Kelly Sandefur is The best!
! She listens to you and makes sure all of you vehicle issues are addressed !💕💕
! She listens to you and makes sure all of you vehicle issues are addressed !💕💕
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by Taylor
Jan 30, 2025 -
Walter's Mercedes-Benz of Riverside responded
Taylor,
We appreciate you for leaving Kelly this stellar review! We are delighted to know that she listened to you, made sure all of your vehicle issues were addressed and is the best. If there is ever anything more that we may help you with please do not hesitate to let us know.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
This is a very customer friendly establishment.
My Service Contact, Alex Ramirez, is always friendly, helpful and thorough in discussing my vehicle. He anticipated my need for a loaner vehicle.
My Service Contact, Alex Ramirez, is always friendly, helpful and thorough in discussing my vehicle. He anticipated my need for a loaner vehicle. He has always been on top of my vehicle's needs and his advice is spot on.
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by dpdq
Service Price Transparency
Jan 27, 2025 -
Walter's Mercedes-Benz of Riverside responded
Providing quality and efficient service is so important to us here at Mercedes-Benz of Riverside and we are glad that Alex's efforts met your satisfaction! We are thrilled to know that he is always friendly, helpful and thorough in discussing your vehicle. We look forward to continue serving you in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager