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Alex Ramirez
Alex Ramirez | Page 37
Service Advisor
Walter's Mercedes-Benz of Riverside
3213 Adams Street
Riverside, CA 92504
543 Reviews
When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.
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543 Reviews of Alex Ramirez
September 05, 2018
Relaxed Alex Ramirez, was very courteous, asked the right questions, provide the information needed, informed me about my insurance coverage, provided me with Alex Ramirez, was very courteous, asked the right questions, provide the information needed, informed me about my insurance coverage, provided me with the ride back to my office and he was ready to help. More
by Ali
Other Employees Tagged: Austin Schneider
Helpful 
September 04, 2018
Alex Ramirez When I arrived I immediately asked for Alex. He’s my go to guy. Because I had talked to him 2 days prior to my appointment he knew exactly what I need When I arrived I immediately asked for Alex. He’s my go to guy. Because I had talked to him 2 days prior to my appointment he knew exactly what I needed. There was no wait time. Alex is easy to contact and always respond to my text. More
by D Porsche
Other Employees Tagged: Gary Kunzman
September 03, 2018
Great service. Alex R. is a very knowledgeable person. My experience at Walter's was great due to Alex great service. I will be back and I will be asking for him ag Alex R. is a very knowledgeable person. My experience at Walter's was great due to Alex great service. I will be back and I will be asking for him again and again. More
by Happy
August 28, 2018
Great impression by bringing solutions. Delivery of car was right on time. Car was washed and cleaned nicely. Alex Ramirez was very professional and polite. Courtesy waiting Lounge was very Delivery of car was right on time. Car was washed and cleaned nicely. Alex Ramirez was very professional and polite. Courtesy waiting Lounge was very comfortable. More
by panda
August 27, 2018
Alex is my Go to Guy The check coolant light came on in my 2017 GLE 43AMG Alex got me in the next morning. A 53 point inspection was done everything great. A few kind word The check coolant light came on in my 2017 GLE 43AMG Alex got me in the next morning. A 53 point inspection was done everything great. A few kind words with Ray Burke and a good cup of coffee while my car being Courtesy washed and i am on my way.My what great service.Thanks Guys. More
by Michaelt1
Other Employees Tagged: Ray Burke
August 21, 2018
Servicing my ML350 This was my first experience at Walter's Mercedes and I was very pleased with the service of everyone there but especially Alex Ramirez. My vehicle w This was my first experience at Walter's Mercedes and I was very pleased with the service of everyone there but especially Alex Ramirez. My vehicle was there longer than we both expected but he was so kind to update me on the status regularly with such professionalism and kindness. More
by Robin16
Other Employees Tagged: Erica in loaner car department
August 20, 2018
"Excellent" I really appreciated Alex Ramirez. He was excellent and very efficient. He makes things fast and easy. He is always courteous and professional. The c I really appreciated Alex Ramirez. He was excellent and very efficient. He makes things fast and easy. He is always courteous and professional. The complimentary car wash is superb. More
by annchanida
August 05, 2018
Service A Alex Ramirez was very good in explaining what was going to be performed on my car. Service took longer than expected but he made sure I was able to re Alex Ramirez was very good in explaining what was going to be performed on my car. Service took longer than expected but he made sure I was able to retain the loaner car until the next day at no additional charge. Even though my service coupon had expired by one day they honored it since I made my appointment before it expired. I very much appreciate the service I receive from Walters Mercedes-Benz of Riverside every time I go. They have great coffee too. Thanks to all More
by Sadie
Other Employees Tagged: Kelli Arrington
August 03, 2018
Awesome Dealership My service advisor is Alex Ramirez they treat me like I am his only customer. He gets back with any questions super fast my car is always in and out o My service advisor is Alex Ramirez they treat me like I am his only customer. He gets back with any questions super fast my car is always in and out of service I don't even get time to enjoy the loner...lol... I am nearing the end of my warranty with my 2015 Mercedes ML350 so I know I'm a bit of a hypochondriac when it comes to my vehicle. Alex addresses all of my concerns with respect and consideration. He didn't make me feel as if my concerns were unimportant at all. I didn't mention that to him but I really appreciate that. This is the only reason I'm taking time out on my very busy day to write a review. I didn't catch the other employees names but everyone they are rolls out the red carpet so as soon as should I pull up on greeted I'm never waiting and anyone I pass always ask if I needed anything so if I've been helped already. Everyone is so accommodating there. I purchased my out of state so I have never purchased a vehicle from Walter's Mercedes but you can bet your bottom dollar the next one I purchase will definitely be from Walters. More
by Lovealways22
Other Employees Tagged: Cody Burt
August 03, 2018
Car service with maintenance Alex Ramirez always helpful and keeps us of wait time and what is being done on our car. Dealer has many professional employees. Appreciate the coffee Alex Ramirez always helpful and keeps us of wait time and what is being done on our car. Dealer has many professional employees. Appreciate the coffee bar. More
by Keepitreal6
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