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Alex Ramirez
Alex Ramirez
Service Advisor
Walter's Mercedes-Benz of Riverside
3213 Adams Street
Riverside, CA 92504
586 Reviews
When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.
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586 Reviews of Alex Ramirez
February 04, 2026
Alex is extremely helpful, thoughtful and reassuring when dealing with his customer. I thank Alex for seeing me through the entire situation from the beginning to the end. I felt the care! dealing with his customer. I thank Alex for seeing me through the entire situation from the beginning to the end. I felt the care! More
by Esteen
January 23, 2026
I've been working with the service dept for several years. They are good at explaining how things work. Alex Ramirez is working with me to tailor my service plan based on my situation. I appreciate th years. They are good at explaining how things work. Alex Ramirez is working with me to tailor my service plan based on my situation. I appreciate the flexibility. More
by BonnieV
January 06, 2026
Walters Mercedes Benz service dept in Riverside is outstanding. Service advisors Mr. Alex Ramirez always goes above and beyond to accommodate their clients. The service is always outstanding and the outstanding. Service advisors Mr. Alex Ramirez always goes above and beyond to accommodate their clients. The service is always outstanding and the customer care is exceptional. Much appreciated More
by Arun Gupta
December 09, 2025
Walter’s Mercedes Riverside is an outstanding dealership for Mercedes service and sales needs. Service associates Mr. Alex Ramirez is a true professional and always goes above and beyond to take care of hi for Mercedes service and sales needs. Service associates Mr. Alex Ramirez is a true professional and always goes above and beyond to take care of his clients. His care and dedication to his clients is commendable. Mr. Alex Ramirez got me checked in quickly and the vehicle was delivered at a timely manner with all the service details managed. Thank you for a great service experience Alex. More
by Arun Gupta
November 12, 2025
I have been loyal to Walter's Mercedes for years. I make the drive to Riverside despite the fact that I have another dealership in Temecula that is much closer to me. The service and the culture at I make the drive to Riverside despite the fact that I have another dealership in Temecula that is much closer to me. The service and the culture at Walter's is very welcoming and Alex is the reason I drive to Riverside to get my car serviced. Alex takes the time to answer your questions and is super responsive. Keep up the good work Alex! More
by Phomo
Other Employees Tagged: Rachel, Service Advisor Trainee
October 26, 2025
Most professional and sought out Mercedes Benz dealership in Riverside. Highly knowledgeable advisors Mr. Alex Ramirez always provide exceptional service. He explained all the service details and ensured t in Riverside. Highly knowledgeable advisors Mr. Alex Ramirez always provide exceptional service. He explained all the service details and ensured that the vehicle was ready on time. Mr. Alex kept me updated the entire time regarding my vehicle. He is truly a remarkable advisor to work with. Thanks More
by Arun Gupta
October 14, 2025
Alex Ramirez was so helpful and took care me . Definitely coming back for service in the future Definitely coming back for service in the future More
by osvaldomanuel1988
Other Employees Tagged: Mark Interlicchia, JR Rodriguez, Joseph Loera, Brennan Ruiz, Kelly Sandefur, Ross Geiger, Justin Christian, Danny Ventura
September 25, 2025
Alex Ramirez and the service department at Walter’s Mercedes provided excellent quality care and attention to our Mercedes while accommodating our needs as customers. It is for this reason that we happ Mercedes provided excellent quality care and attention to our Mercedes while accommodating our needs as customers. It is for this reason that we happily travel out of our area for routine maintenance. Top notch auto care and a professional attitude in all they do. More
by Melinda
September 22, 2025
Highly professional and sought out Mercedes dealership in Riverside. Amazing service department with highly knowledgeable advisors. Mr. Alex Ramirez went above and beyond to manage the service needs for Riverside. Amazing service department with highly knowledgeable advisors. Mr. Alex Ramirez went above and beyond to manage the service needs for my vehicle. He communicated with me and kept me updated regularly. High level of customer satisfaction. Thanks 🙏 More
by Arun Gupta
September 12, 2025
Everything was amazing from the time we scheduled the appointment through the communication and necessary repair. The return of the vehicle was also exceptional. Mr. Ramirez did an amazing job. appointment through the communication and necessary repair. The return of the vehicle was also exceptional. Mr. Ramirez did an amazing job. More
by Rogerlyn
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