Alex Ruiz
Alex Ruiz at Ken Garff Honda Riverdale

Alex Ruiz | Page 10

Service Advisor

Ken Garff Honda Riverdale

950 W Riverdale Rd
Ogden, UT 84405

Contact Me
4.8
312 Reviews
4.8

312 Reviews

Write a Review

312 Reviews of Alex Ruiz

January 14, 2024

Dealership Rating
Employee Rating

Rick Johnson has assembled the best service team anywhere. All his guys are incredibly friendly, helpful, and a joy to work with. More

by MDIREDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2024

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

December 30, 2023

Dealership Rating
Employee Rating

Fast, friendly, knowledgeable, and professional Service! Keeps you informed throughout the vehicle service/maintenance process. More

by brian.ingco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 15, 2023

Dealership Rating
Employee Rating

Love the Ridgeline. However, every time I have gotten service or parts, you have failed me. You have never called telling me I have a part when it is in. When I arrive f More

by charlesvono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Caldwell, Frank Perez, Dino Soto, Jesse Martinez, Jacob Haro , Collin Gum, Dallan Oldroyd

Dec 18, 2023

Ken Garff Honda Riverdale responded

Thank you for taking the time to leave a review. We're sorry that you had a frustrating experience with communication. We ordered your parts on 10/17/23, and as part of our protocol we must follow the bulletin for inspection first, then order the part. We then got you scheduled as soon as we could. We apologize if this was not communicated to you, and we are reviewing your experience to look for ways to improve for the future. If there is anything we can do to assist you further, please feel free to reach out directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

December 12, 2023

Dealership Rating
Employee Rating

I always receive great service. They were prompt and even gave me a car wash! The waiting area was comfortable and allowed me to be able to work while waiting. Thanks, Honda! More

by Erika7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Caldwell, Frank Perez, Dino Soto, Jesse Martinez, Jacob Haro , Collin Gum, Dallan Oldroyd

December 06, 2023

Dealership Rating
Employee Rating

Please go to xxxx. . You are lucky that I don't sue you. Please review the crap you did, perhaps I needed and new engine, a new transmission, new radio, new windows, More

by bradhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Caldwell, Frank Perez, Dino Soto, Jesse Martinez, Jacob Haro , Collin Gum, Dallan Oldroyd

Dec 18, 2023

Ken Garff Honda Riverdale responded

Thank you for your review. We’re sorry to hear that your experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Joey Burns, General Manager joeyb@kengarff.com

October 12, 2023

Dealership Rating
Employee Rating

Easy to schedule service! !! Quick and very thorough as usual. As always, kind, friendly, and helpful!!! More

by VICKY.RICHINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Caldwell, Frank Perez, Dino Soto, Jesse Martinez, Jacob Haro , Collin Gum, Dallan Oldroyd

Oct 12, 2023

Ken Garff Honda Riverdale responded

Thank you for the review, Vicky! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

September 15, 2023

Dealership Rating
Employee Rating

They were able to get us in and out very quickly and resolve all of our questions. More

by RBEALL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 28, 2023

Dealership Rating
Employee Rating

Everybody is great except Jesse Martinez. Have had a great experience with everybody else there. More

by kingbrandon187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Caldwell, Frank Perez, Dino Soto, Jesse Martinez, Jacob Haro , Collin Gum, Dallan Oldroyd

August 15, 2023

Dealership Rating
Employee Rating

Every thing was great! ! I was always informed of what was going on, and Collin was always great to get back to me!! More

by abrams.luann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Gum

July 18, 2023

Dealership Rating
Employee Rating

Wonderful center for all of your Honda car needs. Grateful for their speedy service and positive demeanor really helps get through the stress of car troubles. More

by JOHNSTEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
...
10
...

Dealership Inventory (231 Vehicles)

new 2026 Honda Odyssey car, priced at $51,645
2026 Honda Odyssey
new
Sonic exterior
Automatic
Front-wheel Drive
used 2016 Toyota Tundra car, priced at $23,693
2016 Toyota Tundra
used
Magnetic Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 Honda Odyssey car, priced at $51,645
2026 Honda Odyssey
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
new 2026 Honda Passport car, priced at $50,820
2026 Honda Passport
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
used 2026 Honda Passport car, priced at $45,748
2026 Honda Passport
used
Obsidian Blue Pearl exterior
Automatic
All-wheel Drive
new 2026 Honda HR-V car, priced at $30,705
2026 Honda HR-V
new
Boost Blue Pearl exterior
Automatic
All-wheel Drive