229 Reviews
Write a Review229 Reviews of Alex Ruiz
April 17, 2019
Efficient, fun This dealership is organized, efficient and friendly. I had such a good experience with the service department that I decided to buy a brand new CR This dealership is organized, efficient and friendly. I had such a good experience with the service department that I decided to buy a brand new CRV EX-L ! More
Other Employees Tagged: Mario Saucedo , Vinnie Pepio
April 13, 2019
Satisfied My car had a recall issue so I brought it in. Service was fast, efficient, friendly. Got a nice loaner car at no charge which made me very happy. I f My car had a recall issue so I brought it in. Service was fast, efficient, friendly. Got a nice loaner car at no charge which made me very happy. I felt well taken care of by Vinnie and the others More
Other Employees Tagged: Mario Saucedo , Vinnie Pepio, Suda Thirakul
April 13, 2019
Service with a smile Alex is the best advisor I have had the pleasure of working with! I asked him a million and one questions and he answered everyone of them with out lo Alex is the best advisor I have had the pleasure of working with! I asked him a million and one questions and he answered everyone of them with out looking annoyed!! He took great care of me and my car, I look forward to working with him again! I love my new tires. More
April 06, 2019
Oil change/tire rotation I have never been satisfied with your service. I always have to return because mechanics not doing their complete inspection or Not resetting service I have never been satisfied with your service. I always have to return because mechanics not doing their complete inspection or Not resetting service light! Frustrating More
April 06, 2019
Personnel Service writer was very informative. Shuttle driver interacted with passengers. They made me feel important. Alex answered all my questions and he t Service writer was very informative. Shuttle driver interacted with passengers. They made me feel important. Alex answered all my questions and he took the time to get a price on Michelin tires for me. More
April 06, 2019
Honda service Service is always excellent. The service advisors are always friendly and know each car and what needs to be done. I will go no where else Service is always excellent. The service advisors are always friendly and know each car and what needs to be done. I will go no where else More
April 06, 2019
Service Quick service. Even though the area was busy I received attention quickly. Car was washed and everything seemed good. Thank you. Why do I need to do 2 Quick service. Even though the area was busy I received attention quickly. Car was washed and everything seemed good. Thank you. Why do I need to do 25 words! More
April 04, 2019
Great! The wait for parts was shorter than anticipated and Alex even showed me the damage after my tire was repaired to show me the extent of the damage. The wait for parts was shorter than anticipated and Alex even showed me the damage after my tire was repaired to show me the extent of the damage. It was nice to see what was done and how the tire was damaged. More
April 01, 2019
Poor service Have taken my new car twice for oil change and tire rotation. Included was a car wash. 1st time there was axle grease around driver door handle and ha Have taken my new car twice for oil change and tire rotation. Included was a car wash. 1st time there was axle grease around driver door handle and hatch back opener handle. Plus, I trusted them to check tire pressure. But they overinflated them. On this last visit, they noted that tires were overinflated and nearly worn to wear bars on the center of tread. Plus they said the oil change was not due, because the oil life indicator showed 60%. However, the service due sticker they put in the window was past due for service. Seems factory reccomends 10k miles, but sticker was for 5k. Not happy with this sloppy attention to detail. More
Other Employees Tagged: Rick Johnson, Josh Caldwell, Frank Perez , Merissa Cook, Robert Short, Suda Thirakul
March 31, 2019
It was great I brought my girlfriends car in for an alignment and I knew I wanted to go to Alex because he is new and I wanted to see how he did. It was great. 10/ I brought my girlfriends car in for an alignment and I knew I wanted to go to Alex because he is new and I wanted to see how he did. It was great. 10/10 yee haw More