Alex Ruiz | Page 23

Nice very nice place They replaced what needed to be replaced. And they didn't scam me. They taken good care of my accord. Very nice people very nice. They replaced what needed to be replaced. And they didn't scam me. They taken good care of my accord. Very nice people very nice. More

by DIESELHILL1 Verified Customer Verified Customer

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Left me without any updstes At first I was highly impressed. I had a number I could message that would message me back, I got a video from the technichian, very good communicatio At first I was highly impressed. I had a number I could message that would message me back, I got a video from the technichian, very good communication. The problem is, the technichian left the company and my car just sat there without any work being done, and without anyone notifying me so the 3 days my car was there, it was literally just sitting there. I wish someone would have reached out. When I reached out to them, I was told the technichian was off that day. Someone called me back HOURS later and were clearly reading from the computer without knowing anything about what was happening with my car. They said they'd have the work done in 1 hour. I got there 1 hour later and still had to wait 40 minutes for them to finish. Then they skipped the car wash to get it to me since they ran out of time. All.of this, despite the fact that they had my care over 3 days!!!!! I will never be back. When I was explaining my frustrations to the last person, all I got was ok here are your keys. More

by MrsB Verified Customer Verified Customer

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Fast service Great experience as always, i get in when i am scheduled and i dont have to wait all day like with other places. Always friendly and always willing to Great experience as always, i get in when i am scheduled and i dont have to wait all day like with other places. Always friendly and always willing to explain everything that was done. Thank you Ken Garff Honda Service More

by BATMAN5362 Verified Customer Verified Customer

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Oil change & check brakes, tires, alignment As A woman I’ve been taken advantage of many times when it comes to auto service but these guys can be trusted and I’ve gone there since 2003 for my H As A woman I’ve been taken advantage of many times when it comes to auto service but these guys can be trusted and I’ve gone there since 2003 for my Honda Accord service. Now I’m a Subaru Outback owner and gave Young Subaru service dept several chances but they just don’t compare when it comes to scheduling, repairs, and courteous customer service!!! Young’s services are approx 15-20% higher and I’ve had to return the next day to have them complete the job they said was done!!! Ken Garff shuttle service is amazing, 15-20 min wait compared to 60-75 minutes at Young and ken garff returns your car washed and vacuumed! They don’t try to talk you into any service you don’t need but will point out things that will be needing attention in the future, absolutely love these guys!!!!! More

by Happy customer Verified Customer Verified Customer

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Fast and easy process Service didn't take too long. Especially during rush hour. Overall atmosphere feels convenient, and so far the service center is the only place I trus Service didn't take too long. Especially during rush hour. Overall atmosphere feels convenient, and so far the service center is the only place I trust with my car. More

by VASQUEZSANDRA102 Verified Customer Verified Customer

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Always treated like I’m someone special. Needed to have my car serviced, and I have since I got it brought it to Ken Garff Honda. Everyone that I have worked with thus far have treated me exc Needed to have my car serviced, and I have since I got it brought it to Ken Garff Honda. Everyone that I have worked with thus far have treated me exceptionally well and with the up most respect. I have and will continue to bring my car here as long as I am treated like I have without a problem. Thank everyone for the GREAT Customer Service!!!!!! More

by MR.KEENANADAMS Verified Customer Verified Customer

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Oil change and Driver side airbag recall I was able to drop my car off earlier than the appointment and my car was ready for pickup at the time that was told to me. Both services were complet I was able to drop my car off earlier than the appointment and my car was ready for pickup at the time that was told to me. Both services were completed and they listed out what needs to be done. More

by ALLYSONMATHESON Verified Customer Verified Customer

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Great service You’re taken care of immediately, turnaround time is fantastic! Waiting area is great, specially the drinks! Alex greeted me right away and had me on You’re taken care of immediately, turnaround time is fantastic! Waiting area is great, specially the drinks! Alex greeted me right away and had me on my way in no time... More

by g6kids Verified Customer Verified Customer

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Awesome Experience! You guys are great! Friendly, timely and responsive. Alex my service advisor is the absolute best! He is why I will continue to bring my car for servi You guys are great! Friendly, timely and responsive. Alex my service advisor is the absolute best! He is why I will continue to bring my car for service and will buy my new car from Riverdale Honda! More

by kevinatk2 Verified Customer Verified Customer

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