Alex Ruiz
Alex Ruiz at Ken Garff Honda Riverdale

Alex Ruiz | Page 7

Service Advisor

Ken Garff Honda Riverdale

950 W Riverdale Rd
Ogden, UT 84405

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4.8
312 Reviews
4.8

312 Reviews

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312 Reviews of Alex Ruiz

January 29, 2025

Dealership Rating
Employee Rating

I traveled from Wyoming ,they got my car in right away and called an uber for us. It was done on time. He went over the multi point inspection and explained everything to me. The shuttle was very nice and More

by dlrs_quinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Caldwell, Frank Perez

Jan 31, 2025

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

January 15, 2025

Dealership Rating
Employee Rating

Great experience. Fantastic staff. They keep me informed during the entire process. I highly recommend this dealership More

by dhchecketts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2025

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

December 28, 2024

Dealership Rating
Employee Rating

Great service. I have been a customer for 15 years. Always happy with my experiences. More

by chelseamonson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

December 22, 2024

Dealership Rating
Employee Rating

Tried to get other Honda in for an oil change but service wouldn't do it. Card is only good on one car. That's ridiculous. A Honda is a Honda. So I have 2 more oil changes but can't use them because I only More

by ceschrader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 23, 2024

Ken Garff Honda Riverdale responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

December 21, 2024

Dealership Rating
Employee Rating

Super friendly and informed staff, nothing but good things to say, been more than patient when i needed help with anything and went out if their way to insure that i had great experience and great work More

by hamed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Haro

Dec 23, 2024

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

December 18, 2024

Dealership Rating
Employee Rating

Great dealership service. I think they do great work and always strive to have happy customers. More

by jodyywaters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Perez

Dec 23, 2024

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

December 15, 2024

Dealership Rating
Employee Rating

Thank you Ken Garff Honda for the experience I had at the Honda dealership, it was excellent, very good service and I feel very grateful, I am thinking of getting another SUV CRV car, I like it a lot, the se More

by VICENTE0220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2024

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

December 14, 2024

Dealership Rating
Employee Rating

They were prompt with getting me srarted, very informative and kept me updated on service time. More

by bhanamaikai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2024

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

December 13, 2024

Dealership Rating
Employee Rating

The backbench for of my car was working and staying up when lifted and now it's not More

by theresamg33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 17, 2024

Ken Garff Honda Riverdale responded

Thank you for your review. We’re sorry to hear that your experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Joey Burns, General Manager joeyb@kengarff.com

Dec 18, 2024

theresamg33 responded

The hatchback door use to stay up when the back door was lifted and after I took my car there to get other things repaired it randomly stopped working out of the blue! Now the back door no longer stays up when I lift up the back door making it hard to get anything in and out of the back of the car. I am hoping that you guys will repair the issue at no charge for the inconvenience.

December 13, 2024

Dealership Rating
Employee Rating

We were treated amazing! We couldn’t be more happy with how smooth it was. More

by Jessica_ami_tenorio
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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