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Alex Serak
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59 Reviews
59 Reviews
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59 Reviews of Alex Serak
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February 16, 2024
Worst Dealership in the City of Milwaukee and Glendale! Do Not Buy from Here Period! Do Not Buy from Here Period! More
by Eric Snowden
Other Employees Tagged: Bob Gigl, “Hutch” Hutchinson, Joseph Vicari Jr., David Quick, Chad Formico, Landon Hill , Zak Krushas, David Lopez, Timothy Robinson
February 16, 2024
Did not correctly order part despite having credit card payment given when set up service appointment 2+ weeks in advance. Service advisor said he was going to try something out, but never got back to payment given when set up service appointment 2+ weeks in advance. Service advisor said he was going to try something out, but never got back to me. I would have again given him my credit card info again if he had called back. I tried multiple times to contact service advisor. Office staff left messages. No one called me back until quite late. I was told again that the part could not be found. I got a ride to pick up the car. I was told then that they had found the part and they could get me in the next day. I said that I would think about it and let them know in the morning. The next day I called in and said that I would take up their offer. I dropped off the car at 8:30 am. I received a call around noon again saying that they did not have the part. It took multiple calls when the pickup did not arrive. The final time the advisor told me that were several guys available and someone would soon be there. They were. When I arrived, the advisor told me AGAIN that they had found the part! I told him that I did not want to go through the same routine for yet another time. I would not recommend using the Glendale Heiser Ford for any service work. More
by sfouzes
Other Employees Tagged: David Disch , Need pictures. I don’t know the names
December 14, 2023
Very slow did not check all my fluids in the vehicle waited 5 hours I will go somewhere else waited 5 hours I will go somewhere else More
by oscar.rush467
Other Employees Tagged: Joseph Vicari Jr., Kreyshia White, Marco Villa, Tony Perkins , Casey Bobinger, David Lopez, Kenneth Miller, Michael Randazzo, Service Team
December 03, 2023
Alex in the service department did an excellent job. Coordinated everything from getting my car to the shop fixing the problem and getting my car to me that day, nicely done Hutch in sales also assist Coordinated everything from getting my car to the shop fixing the problem and getting my car to me that day, nicely done Hutch in sales also assisted in the endeavor More
by weisnerjh
Other Employees Tagged: Service Team
November 30, 2023
Everyone made mistakes. The manager could get the schedule right or answer a phone call. The service consultant ordered the wrong tires. The tech didn’t note the work he was The manager could get the schedule right or answer a phone call. The service consultant ordered the wrong tires. The tech didn’t note the work he was doing which added more confusion. 5 trips for a simple recall and tires. More
by TIMOTHY.ALLEN.JOHNSON
Other Employees Tagged: Service Team
November 28, 2023
Dealership is okay. It's cleanish and reliable I suppose. Happy with the car I bought there. It's cleanish and reliable I suppose. Happy with the car I bought there. More
by secondary900
Other Employees Tagged: Marco Villa, Tony Perkins , Casey Bobinger, David Lopez, Kenneth Miller, Michael Randazzo, Service Team
November 24, 2023
Service is always quick and easy. I normally wait for the vehicle. Mostly oil changes. If the vehicle is as good as they say, then you shouldn’t need anything else. I normally wait for the vehicle. Mostly oil changes. If the vehicle is as good as they say, then you shouldn’t need anything else. More
by scotman38
Other Employees Tagged: Bob Gigl, “Hutch” Hutchinson
November 16, 2023
I always bring my car to Heiser Ford to get top service and customer service is always professional in answer my question and Alex always takes good care of my issues and most of all's give me my quote in and customer service is always professional in answer my question and Alex always takes good care of my issues and most of all's give me my quote in writing and I will continue to give my business to Heiser Ford More
by jacksonnettie60
Other Employees Tagged: Joseph Vicari Jr., Kreyshia White
Dealership Inventory (222 Vehicles)
2023 Lincoln Nautilus
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Burgundy Velvet Metallic Tinted Clearcoat exterior
Automatic
All-wheel Drive
