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Alex Serak
101 Reviews
101 Reviews
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101 Reviews of Alex Serak
February 09, 2025
Its always a pleasure to bring my vehicle to Heiser Ford Lincoln. My needs were taken care of the very same day. Lincoln. My needs were taken care of the very same day. More
by Wijunquer
Verified CustomerOther Employees Tagged: David Quick, Tony Perkins, Tom Ikert, Gordon Custer, Jacob Frank, Ellianna Haliga, Gary Smith , David Lopez, Joseph Vicari Jr.
December 28, 2024
I had to take my vehicle in for a warranty problem. Alex in Ford service was excellent. He arranged a loaner car for me. He kept me in the loop about when the part would be in and called me immediatel Alex in Ford service was excellent. He arranged a loaner car for me. He kept me in the loop about when the part would be in and called me immediately when my vehicle was fixed. Alex did everything to ease my frustration of having to leave my vehicle to be fixed. If I have future service issues I will definitely contact Alex. More
by TJT69Z
Other Employees Tagged: Michael Wemmer
December 23, 2024
Service department was very responsive to my needs by sending the mobile service vehicle to my residence of which the technician was very personable. sending the mobile service vehicle to my residence of which the technician was very personable. More
by richard
Other Employees Tagged: David Quick , Marco Villa
December 15, 2024
The dealership overall is pretty good. Service department needs some work. Had my vehicle in for regular service and wanted the works package, oil change, filter, tire rotation, fluids che Service department needs some work. Had my vehicle in for regular service and wanted the works package, oil change, filter, tire rotation, fluids check, however they failed on the fluids check. More
by Bruce.repp
December 09, 2024
Phil is the greatest lube technician I’ve seen at this dealership. All of the service advisors helped me with everything needed. 11/10 would recommend. They actually let me pull my harley in. When they s dealership. All of the service advisors helped me with everything needed. 11/10 would recommend. They actually let me pull my harley in. When they say they service all makes and models, they weren't lying! More
by ford enthusiast
Other Employees Tagged: David Quick, Tony Perkins, Tom Ikert, Gordon Custer, Jesus Vazquez , Joseph Vicari Jr., Michael Wemmer
November 24, 2024
Good together go all the time all good together go for it all the time all the time More
by CRAIGMALLETT
Other Employees Tagged: David Quick, Tony Perkins , Lawrence Bledsoe, Robert Petit, Marco Villa, Michael Wemmer
November 20, 2024
Paid for engine diagnostic. Results need new spark plugs. Paid for new spark plugs service. Results engine light came back on. Paid for more service fuel sensor.. Had slow Results need new spark plugs. Paid for new spark plugs service. Results engine light came back on. Paid for more service fuel sensor.. Had slow leak in rear tire lied to me and told nail on side un repairable. Had tire fixed at a small shop for small shrapnel in tread. The lie about the tire was unfortunate More
by DAVISPE2063
November 03, 2024
The sales and service department are both doing a great job. The service department will pick up and deliver your vehicle. They will even come out to your house or job nd work on it there. The sales proces job. The service department will pick up and deliver your vehicle. They will even come out to your house or job nd work on it there. The sales process was very smooth and easy. Keep up the great work. Definitely recommended. More
by M.L.WEMMER
Other Employees Tagged: Tony Perkins, Chad Formico, Devin Spielman, Bassim Farhoud , Joseph Vicari Jr., Michael Wemmer
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