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Alex Serak
101 Reviews
101 Reviews
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101 Reviews of Alex Serak
June 13, 2024
Exceptional service will definitely buy another car from Heiser Mercury Sure, honored to be one of their customers Heiser Mercury Sure, honored to be one of their customers More
by lsipatrick
Verified CustomerOther Employees Tagged: David Quick, Tony Perkins , Derrick Bey, Lawrence Bledsoe, David Disch, Landon Hill, Marco Villa
June 04, 2024
The dealership had my car for TWO days with NO clear indication in why my ABS, SERVICE ADV TRAC, and TRAC light were on. Then when i needed my car back, they demanded zi pay $165 bc the mechanic "neede indication in why my ABS, SERVICE ADV TRAC, and TRAC light were on. Then when i needed my car back, they demanded zi pay $165 bc the mechanic "needed"to be paid for the diagnosis he did NOT get. I highly DO NOT recommend this dealership! More
by D.Madlock
Other Employees Tagged: Marco Villa
May 23, 2024
Fast service with courteous staff. Work was completed quickly snd with good quakity. No issues. Work was completed quickly snd with good quakity. No issues. More
by chriszim
Other Employees Tagged: David Quick, Tony Perkins , Derrick Bey, Lawrence Bledsoe, David Disch, Landon Hill, Michael Wemmer
May 16, 2024
Always had great experience at Ford. Outstanding crew and Always keeps you informed on what is needed Outstanding crew and Always keeps you informed on what is needed More
by DSANTORO13
Other Employees Tagged: David Quick, Tony Perkins , Derrick Bey, Lawrence Bledsoe, David Disch, Landon Hill, Marco Villa, Michael Wemmer
May 15, 2024
Very good customer service, very informative. Good listeners, care about my concern. Good work folks Good listeners, care about my concern. Good work folks More
by Cc
Other Employees Tagged: Tony Perkins
May 07, 2024
Great service, the staff was kind. No one try to sale me something I did not need. No one try to sale me something I did not need. More
by Jerri
Other Employees Tagged: David Quick, Tom Ikert , Landon Hill, Marco Villa
May 02, 2024
Great Service with a great understanding of the customers thoughts and needs Thanks you much thoughts and needs Thanks you much More
by nowella
Other Employees Tagged: David Quick, Tony Perkins , Lawrence Bledsoe, David Disch, Landon Hill, Marco Villa, Michael Wemmer
April 17, 2024
I’ve had my car in for warranty repair several times for several issues. Not once have I received it back with the issues resolved. Communication has improved dramatically but my issues are not repaired. I’ several issues. Not once have I received it back with the issues resolved. Communication has improved dramatically but my issues are not repaired. I’m trading my car in on a different brand so I don’t need to deal with the issues. More
by DAWN.DUCHOW
April 16, 2024
Work was done well. No quality complaints. Timing wasn’t great. Brought truck in for diagnostics. Had a 7:00 am appointment. You were supposed to call with an updat No quality complaints. Timing wasn’t great. Brought truck in for diagnostics. Had a 7:00 am appointment. You were supposed to call with an update so I could decide/authorize work. No one called. I called around 3:30. Got the update and authorized work. But an entire day was lost. This pushed it into the weekend. I was without my truck for three or four days for repairs of a part you stock. Could have been done in one day. In fact, that was the plan. More
by Joeolson4
April 15, 2024
I was pretty bummed to be charged $200 for them to run a diagnostic, when I already knew what was wrong. I just needed a quote. When I asked about it, they quickly cut the charge in half… so had I not said diagnostic, when I already knew what was wrong. I just needed a quote. When I asked about it, they quickly cut the charge in half… so had I not said something they’d easily charge me more. I get it, it’s a money making business… but that didn’t sit well with me. They also cut the quote quickly when I mentioned another competing quote. I just want an honest shop I can take my car to that I trust to give me the best price and take care of my car. I’ll never take it back there if I can avoid it. More
by SeanN
Other Employees Tagged: Landon Hill
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