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Alex Torres
54 Reviews
54 Reviews
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54 Reviews of Alex Torres
Verified Customer
November 15, 2025
Thank you for always providing excellent customer service. I enjoy bringing my vehicle for service here and trust that I will always be taken care of. Everyone is friendly and ensures my vehicle serv service. I enjoy bringing my vehicle for service here and trust that I will always be taken care of. Everyone is friendly and ensures my vehicle service is completed in a timely manner. More
by ELOMELI5
November 14, 2025
The service team at Envision Ford are very personable and their service and communication is extremely efficient their service and communication is extremely efficient More
by vincecedre
Other Employees Tagged: Jose Alarcon, Alberto Torres, Evan Grodan, Daniel Ayala, Jose Castillo, Johnny Montano, Grant Lee, Mike Sack , Mo Orozco
November 04, 2025
Daniel is a very helpful and efficient service advisor. He ensures the work performed on the vehicle is done as expected, and tidys any potential loose ends. He communicates in a timely manner when there a He ensures the work performed on the vehicle is done as expected, and tidys any potential loose ends. He communicates in a timely manner when there are issues that surface. I have had the best customer service from Daniel from any dealership I’ve interacted with. Thank you! More
by ford driver
Other Employees Tagged: Jose Alarcon, Evan Grodan, Daniel Ayala
October 24, 2025
Alex Torres helped me with my check engine issue. He communicated and walked me through the process. He was always informing of the status of my car and when I should expect to pick it up. Very profe He communicated and walked me through the process. He was always informing of the status of my car and when I should expect to pick it up. Very professional and welcoming gentleman. More
by Brendan.garcia
October 23, 2025
When I picked up my truck, it was seriously dirty. In addition, the vapor barrier was all pulled up and not attached to the tailgate and the weather stripping was half attached. They said they'll c In addition, the vapor barrier was all pulled up and not attached to the tailgate and the weather stripping was half attached. They said they'll come and get it and fix it ..I'm still waiting. More
by KIH
Other Employees Tagged: Nemer Sarriedine, Carlos Castellanos, Evan Grodan, Mike Sack
October 21, 2025
Service center staff is excellent! Alex did a great job fixing issues created by a previous team member. He turned a poor experience into a great one. Alex did a great job fixing issues created by a previous team member. He turned a poor experience into a great one. More
by MAGUARIENTO
October 21, 2025
Big delay in finalizing the service Regarding sales, huge wasting of time, never meet promises huge wasting of time, never meet promises More
by ayman2c
Other Employees Tagged: Armen Nalbandyan , Another sales person I don’t remember his name
October 18, 2025
The dealership has continued to improve its service over the last two years. It has gone from being almost nonexistent and extremely difficult to contact and receive interaction with, to now being prompt an the last two years. It has gone from being almost nonexistent and extremely difficult to contact and receive interaction with, to now being prompt and much more proficient. I was very pleased with how prompt and professional I was treated. More
by GRATELAKE1
Other Employees Tagged: Jose Alarcon, Daniel Ayala
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