Alfred El-Darazi | Page 47

Car purchasing process Grandpa made our vehicle purchase fun and quick with great customer service! This is my first Ford purchase and I love my new Ford Explore! Grandpa made our vehicle purchase fun and quick with great customer service! This is my first Ford purchase and I love my new Ford Explore! More

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Fast and quick service Very pleased with our transaction with five star feel like family all three individuals were professional and kind.pleased to part of the ford family Very pleased with our transaction with five star feel like family all three individuals were professional and kind.pleased to part of the ford family at five star. We have purchased 7 vehicles so far since moving hefe in 2010. More

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Great experience Our salesman exceeded our expectations in making us feel comfortable and guiding us through the car buying experience. He did not pressure us in any w Our salesman exceeded our expectations in making us feel comfortable and guiding us through the car buying experience. He did not pressure us in any way. I would recommend this dealership to my friends and family. More

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Best Ford Dealership in DFW So far we have purchased 3 cars from 5 Star Ford and can honestly say they are the best! We've always been treated exceptionally by the staff! Every So far we have purchased 3 cars from 5 Star Ford and can honestly say they are the best! We've always been treated exceptionally by the staff! Everyone is friendly as well as transparent throughout the car buying process. The finance staff actually turns their screens and shows you the numbers so you see exactly what's in the system before you even sign. That to me is exceptional customer service! More

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My experience with Alfred at Five Star Ford was first class. I went into Five Star Ford on a Saturday to look at a used F-150 for my son. Alfred promptly greeted me and grabbed the keys and we were off to a test I went into Five Star Ford on a Saturday to look at a used F-150 for my son. Alfred promptly greeted me and grabbed the keys and we were off to a test drive. We absolutely loved the truck so we were on to the finance department and got the approval in a matter of minutes. Signed the loan documents and we were on our way. I have never been able to buy a vehicle so quickly and out the door so fast. I would definitely recommend Alfred El-Darazi at Five Star Ford and there finance department for there professional experience in purchasing a vehicle. Thanks Troy More

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Lease return, and purchase another vehicle Prompt service rendered after walking in the door. Worked with Alfred last time(3 yrs ago) as well. Very friendly and courteous, and helped with what Prompt service rendered after walking in the door. Worked with Alfred last time(3 yrs ago) as well. Very friendly and courteous, and helped with what we needed, also listened to requests we had for the new vehicle. Process with David(MIT) in Finance was also very quick and without any added pressure, he was very friendly. Thanks to all involved, Mark and Emily Jackson More

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Friendly, no pressure sales!!!! No pressure Sales great service, I called into the Dealership and was put in contact with Albert EL-Darazi , Albert took down what I was looking for, No pressure Sales great service, I called into the Dealership and was put in contact with Albert EL-Darazi , Albert took down what I was looking for, text me back with some options. I reviewed the options and set up an appointment , when I arrived Mr EL-Darazi knew somehow I was the one that had called about the truck, he had it pulled out and we inspected and closed the deal. More

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New car for Mom The whole staff made it very easy to purchase a new car for Mom. This was her first new car ever. She already new what she wanted so Alfred helped her The whole staff made it very easy to purchase a new car for Mom. This was her first new car ever. She already new what she wanted so Alfred helped her find a dream car and helped her understand her payment options. Alfred was very friendly, easy to work with, very knowledgeable in finances requirements making it easy for Mom to see her options and even helped with faxing insurance documents. We all loved the discounts but then you met David the discounts seen to just go away with other addition add on like 7 year warranty since the car only has 3 years warranty. David did a great job explaining all the additional add-on and the total cost. I just wish Ford offered a longer warranty plan. . More

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I have bought 3 vehicles from Alfred, I highly suggest him. I have bought 3 vehicles from Alfred ("Grandpa"), I highly suggest him. Each time I have been in and out of the dealership in a very short time witho I have bought 3 vehicles from Alfred ("Grandpa"), I highly suggest him. Each time I have been in and out of the dealership in a very short time without hassle. I get a great trade in value and they work very hard to keep me as a repeat customer. More

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Excellent Dealer and Buying Experience This was an excellent experience that turned a just looking day into a great deal on a new truck. Alfred and Jeff were very helpful and made it an eas This was an excellent experience that turned a just looking day into a great deal on a new truck. Alfred and Jeff were very helpful and made it an easy purchase. The price was marked on windshield which was what got us to stop. The deal was easy was not the usual back and forth price game like most dealers. And they were very accommodating on added values wanted . The finance department was a breeze, Sam in after market was very helpful. Parts were very friendly and helpful on finding a bed liner for us . Technical advice from Jimmy was very helpful on the Sync system with my google phone. More

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