Alfredo (Al) Bustamante
Alfredo (Al) Bustamante at Germain Honda of Surprise

Alfredo (Al) Bustamante | Page 5

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
226 Reviews

Languages Spoken

Spanish Spanish

4.9

226 Reviews

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226 Reviews of Alfredo (Al) Bustamante

January 26, 2026

Dealership Rating
Employee Rating

Un Excelente servicio siempre te recomiendan lo que se necesitará en la próxima visitas al igual que el trato More

by aragonalejandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2026

Germain Honda of Surprise responded

En Germain, nuestro objetivo es proporcionar información clara y completa para que puedas tomar decisiones de servicio seguras y mantener tu vehículo seguro en la carretera. Gracias por elegir Germain para tus necesidades automovilísticas. Saludos, Sassha Motz Director General

January 20, 2026

Dealership Rating
Employee Rating

Always above and beyond what my expectations were. I am never disappointed and am a lifetime customer. Thank You!!! More

by bobjanusz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2026

Germain Honda of Surprise responded

Your continued business and satisfaction mean so much. Thank you for choosing Germain as your automotive go to. Best Regards, Sassha Motz General Manager

January 20, 2026

Dealership Rating
Employee Rating

Efficient, friendly, qualified service. No hidden fees and service as scheduled. They wash the car after service More

by larkblunck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2026

Germain Honda of Surprise responded

Your overall satisfaction is the goal of our team here at Germain. We look forward to your next visit. Best Regards, Sassha Motz General Manager

January 19, 2026

Dealership Rating
Employee Rating

Service Department is super to work with. Alfredo listens well and explains the services well. Good service gives me confidence my Honda is going to last a long time. They keep me timely info More

by romooreco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2026

Germain Honda of Surprise responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Honda of Surprise with only the best there is to offer. Best Regards, Sassha Motz General Manager

January 19, 2026

Dealership Rating
Employee Rating

I trust this dealership with all my maintenance needs, feel safe and happy with the service. More

by cristina.gross1303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Robert Solis, Kevin Proo , Todd Forbis, Maria Jimenez, Kristina Miranda

Jan 19, 2026

Germain Honda of Surprise responded

Your kind words and trust in our team to keep you and your Honda safely on the road mean so much to us all. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

January 13, 2026

Dealership Rating
Employee Rating

Our salesman Brian Murchie was extremely helpful and took wonderful care of us both before and after the sale of our CRV. The service team took wonderful care of us and the car looked fantastic when they w More

by ermanning1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Kevin Proo , Todd Forbis, Maria Jimenez, Kristina Miranda

Jan 14, 2026

Germain Honda of Surprise responded

Thank you for taking the time to leave this kind review. Our staff works hard to ensure a quality experience, and we thank you for recognizing their efforts. Best Regards, Sassha Motz General Manager

January 09, 2026

Dealership Rating
Employee Rating

Great customer service and didn't take long for them to finish the service and the advisor Nathan showed me the multiplication inspection and explained everything More

by Daviddealba61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Robert Solis, Kevin Proo , Todd Forbis, Maria Jimenez, Kristina Miranda

Jan 12, 2026

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your recent automotive needs. We are happy your visit was the quality and informative visit our team strives to deliver to all who visit. Best Regards, Sassha Motz General Manager

January 08, 2026

Dealership Rating
Employee Rating

Serviced two vehicles this week. Good communication from our service advisor, easy to approve additional services on-line allowing for clear understanding of what needed to be done. More

by MDG789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Germain Honda of Surprise responded

Our priority is to ensure your confidence and satisfaction by providing complete transparency and comprehensive information to empower you to make informed decisions about your vehicle's care. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

January 08, 2026

Dealership Rating
Employee Rating

Service and service tech were great. Everything was done in a timely manner and got me in and out More

by jmcook91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Robert Solis, Kevin Proo , Todd Forbis, Maria Jimenez, Kristina Miranda

Jan 12, 2026

Germain Honda of Surprise responded

We are pleased to know that your visit met, if not exceeded, your expectations. Our goal is to ensure a quality 5-star visit for all. Best Regards, Sassha Motz General Manager

January 07, 2026

Dealership Rating
Employee Rating

It's easy to get a service appointment. The waiting area is spacious and has nice amenities. More

by felidalim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Proo

Jan 08, 2026

Germain Honda of Surprise responded

Our team is happy we were able to quickly accommodate your automotive service needs. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

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