Services were great.
People were friendly and very helpful. Uber rides were clean and driver’s friendly
People were friendly and very helpful. Uber rides were clean and driver’s friendly
More
by l.nholden
Verified Customer
Verified Customer
Service Price Transparency
Nov 19, 2025 -
Germain Honda of Surprise responded
We thank you for sharing your overall satisfaction with your recent service experience. See you down the road.
Best Regards,
Sassha Motz
General Manager
Al was attentive and responsive friendly and
accommodating. The dealership was clean and comfortable. I don't like using Uber fir the shuttle. Never know what sort of driver will be available.
accommodating. The dealership was clean and comfortable. I don't like using Uber fir the shuttle. Never know what sort of driver will be available.
More
by bcejeff
Verified Customer
Verified Customer
Service Price Transparency
Nov 17, 2025 -
Germain Honda of Surprise responded
We thank you for sharing your overall experience with Al and for your feedback.
Best Regards,
Sassha Motz
General Manager
I enjoy working with Germain Honda and especially Alfredo
Bustamonte. He always provides me excellent service and ensures everything is done extremely well. Bill Chase
Bustamonte. He always provides me excellent service and ensures everything is done extremely well. Bill Chase
More
by billchase
Verified Customer
Verified Customer
Service Price Transparency
Nov 17, 2025 -
Germain Honda of Surprise responded
Thank you, Bill, for your kind words about Alfredo. We are thrilled to know he was able to assist you so effectively. We'll be sure to pass your positive comments along to him and the rest of the team. We truly value your business.
Best Regards,
Sassha Motz
General Manager
Best dealership in my opinion service department fast and
efficient you may pay a little more but I feel it’s worth it for quality service
efficient you may pay a little more but I feel it’s worth it for quality service
More
by steven.max1978
Verified Customer
Verified Customer
Service Price Transparency
Nov 10, 2025 -
Germain Honda of Surprise responded
Thank you for your kind words and recommendation! We’re delighted to know you value the quality and efficiency of our service team. Your trust and satisfaction mean a lot to us, and we look forward to continuing to provide you with excellent service in the future.
Best Regards,
Sassha Motz
General Manager
Excellent service, Robert was very friendly and helpful.
I enjoy when I come for service
I enjoy when I come for service
More
by kathy.oberg
Verified Customer
Verified Customer
Service Price Transparency
Nov 04, 2025 -
Germain Honda of Surprise responded
Thanks you! We're glad to hear that you had a pleasant and accommodating experience with us, and we hope to work with you again in the future.
Best Regards,
Sassha Motz
General Manager
The dealership runs like clockwork.
They now have a system to add recommendations to the service, all from the easy access of a person’s phone.
They now have a system to add recommendations to the service, all from the easy access of a person’s phone.
More
by Karen B
Verified Customer
Verified Customer
Service Price Transparency
Nov 04, 2025 -
Germain Honda of Surprise responded
Hi Karen, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers each visit and knowing you appreciate our new system means so much. Thank you again for your feedback and take care!
Best Regards,
Sassha Motz
General Manager
Setting the appointment was seamless, work was done on
time and I really appreciated the uber ride back and forth.
time and I really appreciated the uber ride back and forth.
More
by tomwellman10
Verified Customer
Verified Customer
Service Price Transparency
Oct 20, 2025 -
Germain Honda of Surprise responded
Thank you. We are pleased to iknow you enjoyed a quality and seamless service experience with our team. See you down the road.
Best Regards,
Sassha Motz
General Manager
excellent service,,, all questions answered ,, happy with
work done,,,recommend Al and Germain Honda many Thanks. Tim
work done,,,recommend Al and Germain Honda many Thanks. Tim
More
by alaskatima
Verified Customer
Verified Customer
Service Price Transparency
Oct 20, 2025 -
Germain Honda of Surprise responded
Thank you for letting us know that your visit was handled with great care and communication.
Best Regards,
Sassha Motz
General Manager
Al was very helpful!
He took great care of me. Didn’t pressure me to get more work done. I appreciate his help with my oil change.
He took great care of me. Didn’t pressure me to get more work done. I appreciate his help with my oil change.
More
by Marilynrh7831
Verified Customer
Verified Customer
Service Price Transparency
Oct 16, 2025 -
Germain Honda of Surprise responded
Thank you for sharing your recent experience with us. We love our clients, and we always try to provide extraordinary experiences for clients like you! Thank you again and we hope you have a wonderful day.
Best Regards,
Sassha Motz
General Manager
Bustamante was punctual and friendly.
He actually cared and was informative. He does not tried to pressure you into doing more maintenance than required.
He actually cared and was informative. He does not tried to pressure you into doing more maintenance than required.
More
by dywong12
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2025 -
Germain Honda of Surprise responded
Thank you, Heriberto! We're happy to hear that all of your needs and expectations have been met and that you're satisfied with the service you received. We appreciate your business and hope to work with you again in the future.
Best Regards,
Sassha Motz
General Manager
Dealer Reviews
Cars for Sale
Dealer Log In
Spanish
