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Alicia Alonso
Refer Me
Alicia Alonso
BDC Manager
Route 18 Chrysler Jeep Dodge Ram
400 New Jersey 18
East Brunswick, NJ 08816
38 Reviews
Dealership Experience
3 yrs, 6 mos
Industry Experience
15 yrs, 6 mos
38 Reviews
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38 Reviews of Alicia Alonso
April 21, 2024
Glenn & all the staff I interacted with were knowledgeable and attentive to my needs. Will definitely go back and refer family and friends. knowledgeable and attentive to my needs. Will definitely go back and refer family and friends. More
by melissa.revel
Verified CustomerOther Employees Tagged: Sophia Saracino, Glenn Hedges, Ryan McDonagh
Helpful 
April 03, 2024
Alan was great, he answered all my questions. I came with my kids and everyone was so nice to them I came with my kids and everyone was so nice to them More
by anaeliscampos
Other Employees Tagged: Sophia Saracino, David Zarillo, Javier Columbie, Aaron Brown, Alan Maynard
January 22, 2024
Power steering pump failed on My 2012 Chrysler 300c, had it towed to a licensed Chrysler dealer (noted dealership). Received call for pick-up after repair. I never left lot when I noticed a whining sound wa it towed to a licensed Chrysler dealer (noted dealership). Received call for pick-up after repair. I never left lot when I noticed a whining sound was coming from steering column. Returned to customer service desk. I was assured that sound would dissipate in time, the cause was air in steering pump lines. Later that evening, approximately 4 hours later my wife broke down on the highway with no steering. They provided tow back to dealership and loaner. Once again I received a call that my car was repaired and ready for pick-up. Upon picking up my car, The identical noise was heard coming from the steering column. Due to the holiday no one who was aware of my situation was in office. Returned and spoke to Christopher Lardieri, Service & Parts Director. No longer was I being told the whining sound would dissipate but Older cars receiving replacement parts never sound the same. "The mechanical and electrical parts on my car have been tested and meet the Dealerships standards for being repaired. I stressed my concerns about the danger of my car breaking down, With a dismissive attitude I was told the best he could do was take $500 off my bill of $4634.10. As of this posting it has been approximately three weeks and I still have not received a $500 check nor a phone call. I have no alternative but to file a claim in small claims court. More
by dinolocacio
Other Employees Tagged: Chris Lardieri, Jeffrey Henry , Michael Nabinger
November 01, 2023
I have bought 3 Jeeps from this dealership I have nothing but a great experience with sales and service but a great experience with sales and service More
by Thea Davison
Other Employees Tagged: Sophia Saracino, Chris Lardieri, Javier Columbie, Mike A., Christopher Toth, Kevin Mullan
October 17, 2023
Alway great dealing at Rt 18 glean and all the rest always make it happen always make it happen More
by doknokr
Other Employees Tagged: Sophia Saracino, Glenn Hedges, Jason Bedore, David Zarillo, Riverside Partners
September 26, 2023
Who drives almost 4 hours to get a car anymore? ? We DID!!! It was well worth the drive, and we would drive it again to get a vehicle when we eventually decide to trade in my Ram. Thank you Alys ? We DID!!! It was well worth the drive, and we would drive it again to get a vehicle when we eventually decide to trade in my Ram. Thank you Alyssa Brown, Bryt Gandarinho, and David Zarillo and the rest of the staff for the outstanding experience obtaining the vehicle we wanted. More
by tkoper
Other Employees Tagged: David Zarillo, Bryt Gandarinho
March 27, 2023
Worst experience I have ever had at a dealer . From lack of communication to straight lies. And even the service manger telling me No survey is better then a bad one. From lack of communication to straight lies. And even the service manger telling me No survey is better then a bad one. More
by Metsrule327@gmail.com
Other Employees Tagged: Chris Lardieri, Jeffrey Henry, Christopher Toth, Riverside Partners , Kevin Mullan, Jorge Perez , Michael Nabinger
February 21, 2023
Alyssa, Jay/Jason, Aaron and Javier provided a world class experience that met and exceeded all my expectations. The entire Team provided an extremely professional experience while making you feel like class experience that met and exceeded all my expectations. The entire Team provided an extremely professional experience while making you feel like family. For your next auto purchase, stop by and ask for "Jay/Jason" and you will not be disappointed. More
by Jay
Other Employees Tagged: Javier Columbie, Aaron Brown, Jason Lomelino
December 16, 2022
Great customer service experience, excellent pricing, and we love our new car, completely satisfied, highly recommended. Javier, Alan, Kelly, Sophia, and Alyssa were particularly exceptional. we love our new car, completely satisfied, highly recommended. Javier, Alan, Kelly, Sophia, and Alyssa were particularly exceptional. More
by Gwramage
Other Employees Tagged: Sophia Saracino, Javier Columbie , Alan and Kelly in sales were really great
October 27, 2022
Alyssa, Alicia, and Jeremy were responsive, receptive, and professional in all of our communications. The dealer fees were reasonable compared to others and the pricing was very competitive. Highly reco and professional in all of our communications. The dealer fees were reasonable compared to others and the pricing was very competitive. Highly recommend doing business with Route 18 CJDR. More
by Chris W.
Other Employees Tagged: Jeremy Haney, Alyssa Brown
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