Alicia Alonso
Alicia Alonso at Route 18 Chrysler Jeep Dodge Ram
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Alicia Alonso | Page 2

BDC Manager

Route 18 Chrysler Jeep Dodge Ram

400 New Jersey 18
East Brunswick, NJ 08816

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4.2
39 Reviews

Dealership Experience

3 yrs, 7 mos

Industry Experience

15 yrs, 7 mos

4.2

39 Reviews

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39 Reviews of Alicia Alonso

October 27, 2022

Dealership Rating
Employee Rating

Alyssa, Alicia, and Jeremy were responsive, receptive, and professional in all of our communications. The dealer fees were reasonable compared to others and the pricing was very competitive. Highly reco More

by Chris W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Haney, Alyssa Brown

Oct 27, 2022

Route 18 Chrysler Jeep Dodge Ram responded

It's great to hear that Alyssa, Alicia, and Jeremy were responsive and receptive, and you were pleased with our pricing. Thanks for sharing your kind recommendation as well.

August 25, 2022

Dealership Rating
Employee Rating

Stay away they play games. If your buying a new car, then your fine. If your buying used. They will rip you off and lie about anything that would make a sale. More

by kamran.syed15
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 25, 2022

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for taking the time to bring this review to our attention. We are sorry to hear of your negative experience and would like to further discuss your experience in more detail. At a moment of your convenience, please give me a call directly. I look forward to hearing from you. Kind regards, Javier Columbie General Manager (732) 387-2600 ext. 2253

Aug 25, 2022

kamran.syed15 responded

I tried but had no luck! Service techs and dept is the worst.

July 31, 2022

Dealership Rating
Employee Rating

Very professional, got me right to the car I wanted. They also had good music More

by 1MACKENZIEDENISE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill McDonagh, Glenn Hedges, David Zarillo, Mike A., Bryt Gandarinho, Aaron Brown , Jason Bedore, Matthew Bruno, Paul Falciglia, Kelly

Aug 01, 2022

Route 18 Chrysler Jeep Dodge Ram responded

We're so glad to hear that our team is very professional and you're were pleased with everything. Thanks for complimenting our good music too.

June 21, 2022

Dealership Rating
Employee Rating

Fantastic service all around! ! From the minute I got there everyone worked as fast as any dealership I have ever been to. More

by CUTLAS83
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Glenn Hedges, David Zarillo , Javier Columbie

Jun 22, 2022

Route 18 Chrysler Jeep Dodge Ram responded

Thanks for saying that our team is fantastic and you're pleased with everything. Thanks for sharing your very kind remarks!

May 23, 2022

Dealership Rating
Employee Rating

I never thought ordering a car would be so easy. Daryl sat down with us and we went over options, payment, and a time frame. I know most dealerships are telling customers any car order will take mon More

by Agentjoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sophia Saracino , Daryl Cola,

May 23, 2022

Route 18 Chrysler Jeep Dodge Ram responded

We're glad to hear that Daryl was very helpful and he went above and beyond to make sure you were pleased with everything. It's great to hear that your car buying process was quick as well. Thanks for the terrific recommendation for Daryl and Route 18 Chrysler Jeep Dodge!

April 12, 2022

Dealership Rating
Employee Rating

Service was diligent, congenial and Swift! I highly recommend. I got exactly what I wanted, at an amazing price! More

by MARTINEZ0421
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Glenn Hedges, David Zarillo , Javier Columbie

Apr 12, 2022

Route 18 Chrysler Jeep Dodge Ram responded

It's great to hear that our team was very helpful and you're willing to recommend us so highly as well. It's nice to know that you received an amazing price on exactly what you wanted. Congratulations!

February 23, 2022

Dealership Rating
Employee Rating

Very cool and helpful staff. GLENN was very informative and made sure I knew all if the features of the car. More

by Asja58
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Glenn Hedges, David Zarillo , Javier Columbie

Feb 23, 2022

Route 18 Chrysler Jeep Dodge Ram responded

Thanks for sharing your feedback. It's wonderful to know that Glenn was very informative, and he made sure you were familiar with all the features of your car. Thanks again!

December 08, 2021

Dealership Rating
Employee Rating

Best car buying experience that I have had! It was quick, easy, and efficient. Darlene was excellent! More

by scott.athey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Zarillo , Javier Columbie, Darlene Keats

Dec 08, 2021

Route 18 Chrysler Jeep Dodge Ram responded

Thanks for sharing your kind review, it's great to know that Darlene made everything easy for you!

October 26, 2021

Dealership Rating
Employee Rating

The staff at Route 18 dealership was patient, very informative, and helpful. Glenn, Alcia, and Sophia were more than helpful. Very professional and knowledgeable! Definitely recommending this dealersh More

by LEANDRARAGONE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sophia Saracino, Glenn Hedges , Javier Columbie

Oct 27, 2021

Route 18 Chrysler Jeep Dodge Ram responded

We're very glad to hear that Glenn, Alicia, and Sophia were so helpful, as well as very professional and knowledgeable. Thanks for the awesome recommendation as well.

September 29, 2021

Dealership Rating
Employee Rating

My salesperson Darlene was a breath of fresh air! She was such a pleasure to work with. Not only did she sell me a vehicle, but she upgraded me on my purchase which made my experience even sweeter! More

by monee077
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Zarillo , Darlene Keats

Sep 30, 2021

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We are glad to have you as our customer.

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