Allen Belcher | Page 11

Probably the best car buying experience of my 60+ years. The salesman, Darnell Bowens, was responsive but not pushy, friendly, professional and able to answer my questions honestly. He took time to ensure The salesman, Darnell Bowens, was responsive but not pushy, friendly, professional and able to answer my questions honestly. He took time to ensure vehicle availability and pricing. In the end he came through on all promises. Excellent job in every respect. Once we had the details worked out, we met the finance guru (Allan Belcher), who was able to beat the rate I had with my bank. He too was friendly and had a nice sense of humor. Not over the top, but just right and actually enjoyable. Their process was efficient, again, not pushy and we wrapped up the deal without issue. The dealership facility was very nice, clean with professional and helpful staff all around. The bottom line is that I have been looking for the model, features, color (interior and exterior) for over 3 months. I had been promised vehicles at 2 Virginia dealerships that didn't come through and a 3rd that said their mark-up was non-negotiable. Mercedes-Benz of Annapolis took care of me without a hitch. More

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Outstanding. Everyone is very cooperative and kind. We have purchased our last six cars here. Everyone is very cooperative and kind. We have purchased our last six cars here. More

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this dealership has the best and most knowledgeable staff that I have ever seen, Highly recommended, that I have ever seen, Highly recommended, More

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Everyone at this dealership was very friendly and professional. We shopped around and this was the best dealership. My husband and I will definitely recommend to anyone. professional. We shopped around and this was the best dealership. My husband and I will definitely recommend to anyone. More

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Great dealership, staff is friendly, dealership is clean and it has excellent customer service. Highly recommended! and it has excellent customer service. Highly recommended! More

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This was a positive experience, beginning with the first contact my husband made by phone. Andy was personable and made buying a used car easy. We had great rapport throughout the test drive and ensuing dis contact my husband made by phone. Andy was personable and made buying a used car easy. We had great rapport throughout the test drive and ensuing discussion and Andy went out of his way to make sure the process unfolded in a manner that was comfortable for us! During the finance discussion, Allen was clear and explained everything well, without pressuring us in any way. More

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Nice looking dealership. Clean, very attractive location. Pretty nice selection of vehicles. Staff was extremely polite and helpful. Clean, very attractive location. Pretty nice selection of vehicles. Staff was extremely polite and helpful. More

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Excellent experience buying my first MB. Mia Castle and Andy Gallagher make a great team - kept me informed throughout the production and delivery process and handled delivery with outstand Mia Castle and Andy Gallagher make a great team - kept me informed throughout the production and delivery process and handled delivery with outstanding service. I would happily buy a future car from either or both of these two professionals. More

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Wayne Discuss take amazing care of his clients. He understands the needs of his clients and desires. He really made us feel like individuals not just a sale. We will go out of our way to do busine He understands the needs of his clients and desires. He really made us feel like individuals not just a sale. We will go out of our way to do business with him and the Annapolis dealership again and again. More

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Julian was excellent. He kept his word on everything I ask for. Very professional and understanding. He worked with me to make sure I was pleased and happy with my purchas He kept his word on everything I ask for. Very professional and understanding. He worked with me to make sure I was pleased and happy with my purchase. I will definitely got back. More

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