Taken in a timely manner and treated with friendly attitude. Tony is especially helpful when I drove in. Was kept informed by Alan, my service rep and the documentation of the service performed was immediately received via email.
"Great service "
1st Class treatment
Allen Gin is a gentleman who goes above & beyond to provide awesome service
The young men who work in service are very polite & efficient
The “tire expert is always so friendly & kind
Fernando is a genius
Other Employees Tagged:
, Angela in the cashier area is the kindest, warmest most sincere young lady you could wish to meet!
"Great Service Department!!"
- Judith's BMW
Best service experience I've EVER had. This is the first BMW I've ever leased from this dealer, and it's because of the EXCEPTIONAL service that I and my car receives, i'll be back for again when my kids start driving and need a cars. They're head and shoulders above all others.
Other Employees Tagged:
"Nick Lichaa is the best salesman"
Nick Lichaa has been our salesman and we wouldn't go to anyone else. His level of professionalism and integrity far surpasses any other salesman we have EVER dealt with in the past. This is our 5th BMW from Nick. Nick is our reason for staying with BMW as long as we have. Thank you Nick and Freehold BMW we look forward to many more years of doing business with you!
"Good and thorough job"
My 2014 535 displayed check engine light, for no obvious reasons. The service engineer was through in his job to identify the leak and faulty sensor to fix it for good.
Greatly appreciate the attention to detail.
Excellent service as always. Dealership, both on sales and service always top notch. Have been back here many times to get new vehicles. A pleasure to do business with.
They greet us with smile and positive feeling and very friendly they very knowledgeable also all BMW team of freehold courteous I have recommend at 12 of my good friends because of excellent service
keep it up
"The BEST customer cares!!"
- Han Gun
I have been coming Freehold BMW for my car for about 4years. Everytime I go, they really take care a customer with their best. Even if you don’t purchase a car from their own dealer, they still take care a customer professionally. Especially Mr. Allen Gin, he takes care a customer as his own family. Thank you and I love to get service from them. If you are looking for the bmw car service? This is the place you go!
- Beemer Man
For 12 years I have been a customer at Freehold BMW, I purchased the vehicle there and have been with them ever since .I have never had a problem in all this time. Allen Gin is a great advisor.
"Annual Maintenance Service"
Reception and processing was smooth even though their computer system was down. Took little time to complete. Service report ws to be mailed once system was back on line.