"Customer Service is Key"
Allen was fantastic to work with! Answered all my questions with ease and helped me find exactly what I was looking for. I'm a simple person who knows exactly what I want and don't want... Allen was able to deliver! Left in my Chrysler Pacific - with only the bells and whistles I wanted, nothing more nothing less -- WIN! If you're looking for a good process, ask for him!
Allen was a very nice and helpful person! No matter what the circumstances were he made sure I was good to though. Although I was there a very long time he definitely made it worth it!. Very outgoing and understanding personality and great customer service! I would definitely recommend him to my fellow friends.
"Deceptive sales practices and faulty vehicle "
Purchased a used vehicle 5/25/18, was told it was Q certified and I purchased the additional warranty. Not even 30 days later, I hadn’t even made my first payment yet, the car broke down. I called the dealership and of course was sent to a voicemail over and over. I took it to another dealership and was told that my warranty didn’t start for 45 days, no where on any of my paperwork did it state that. So whatever upset or not I needed my car, so $400 later. Now I have a new noise that needs to be fixed, I DONT EVEN HAVE MY PLATES yet and this car has been nothing but probs. I’m heartbroken about it cause I really love it but this dealership doesn’t care about being honest and putting safe vehicles on the road. I’m very scared driving my family around in this vehicle.