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Alyse Allen

Overview Reviews (433) Inventory (650)

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Alyse Allen

Alyse Allen | Page 43

Hyundai Shop Dispatcher

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8

433 Reviews

Overview Reviews (433) Inventory (650)

Dealership Experience

6 yrs

Industry Experience

18 yrs, 10 mos

4.8

433 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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433 Reviews of Alyse Allen

April 06, 2023

Dealership Rating

Employee Rating

Excellent, prompt service. Very friendly staff. I always feel free to ask questions. I highly recommend this dealer to my friends. Very friendly staff. I always feel free to ask questions. I highly recommend this dealer to my friends. More

by NA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Baker

Apr 06, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback!

April 01, 2023

Dealership Rating

Employee Rating

Alyse is very courteous and efficient. Sam Willliams was my reservation "contact" and also very helpful in answering questions. Sam Willliams was my reservation "contact" and also very helpful in answering questions. More

by BRUCE42

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sam Williams

Apr 03, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 29, 2023

Dealership Rating

Employee Rating

Had an amazing experience as always. I really appreciate the effort to get my car back. She is looking so nice. I really appreciate the effort to get my car back. She is looking so nice. More

by TWANE81

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Sam Williams, Scott Smith, John Mason , Austin Sherry, Harold Woody

Mar 29, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 27, 2023

Dealership Rating

Employee Rating

The dealership was clean well staffed and everyone was helpful and professional. Overall a solid experience. helpful and professional. Overall a solid experience. More

by Thanos2913

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Danielle Starkey

Mar 28, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 25, 2023

Dealership Rating

Employee Rating

They really good and very professional and they give all the information to the costumer the information to the costumer More

by LUISRUIZ7646

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike White

Mar 27, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 25, 2023

Dealership Rating

Employee Rating

Mr. Woody has always taken excellent care of me and my family. Always professional and courteous. family. Always professional and courteous. More

by everett.fraley

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harold Woody

Mar 27, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 22, 2023

Dealership Rating

Employee Rating

Never a bad experience in the almost 8 years I have been bringing my cars in for service bringing my cars in for service More

by Mm1961

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Baker

Mar 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back again! Thank you for your feedback.

March 17, 2023

Dealership Rating

Employee Rating

We brought our car in for service. We only have 16,000 miles on a new car and were told we needed new tires. The sales person refused to look up what our warranty was and tried her ver We only have 16,000 miles on a new car and were told we needed new tires. The sales person refused to look up what our warranty was and tried her very hard to sell him new tires VERY POOR customer service!!! More

by hargisbarb

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Mar 17, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 01, 2023

Dealership Rating

Employee Rating

The team did a great job of keeping me updated on the progress of the repairs. The car looked brand new when we picked it up. progress of the repairs. The car looked brand new when we picked it up. More

by THOMASODOHERTY22

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Adams (Hyundai)

Mar 01, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 22, 2023

Dealership Rating

Employee Rating

Thanks Southern Team for providing excellent customer service! Clean sitting area, very organized and prompt on service time . service! Clean sitting area, very organized and prompt on service time . More

by RALNESHA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Danielle Starkey, Melissa Sigmon- SUBARU , Taylor McBride

Feb 22, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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