Alyssa Ussery

The service was spot on. The team communicated very well and exceed my expectations. Goog job The team communicated very well and exceed my expectations. Goog job More

by Vanwinkle_g Verified Customer Verified Customer

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I have bought a few cars from the dealership and I have referred perhaps more than 10 people that have purchased either infinity or Mazda the best place in Northern California to deal with very kind good p referred perhaps more than 10 people that have purchased either infinity or Mazda the best place in Northern California to deal with very kind good people. Management group Service department is amazing as well clean they do great job Highly recommended More

by FAWADATEBAR Verified Customer Verified Customer

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I love this place! I purchased my last 3 vehicles from Infiniti Roseville because they are honest, have great pricing, and outstanding customer service. I highly reco I purchased my last 3 vehicles from Infiniti Roseville because they are honest, have great pricing, and outstanding customer service. I highly recommend this business! More

by Christopher G. Verified Customer Verified Customer

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My experience at Roseville Infiniti has always been amazing . The service representatives-Jairo and Dan are very professional and extremely helpful . Mechanic Rodney is above the standard. Have been go amazing . The service representatives-Jairo and Dan are very professional and extremely helpful . Mechanic Rodney is above the standard. Have been going here for years and Highly recommend their service department. 5 Star - please commend these employees!!!! More

by Privateron Verified Customer Verified Customer

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Marco, Dan, Alyssa, and the rest of the Infiniti Roseville team are the best. They always go above and beyond to ensure my vehicle is in top running order and they wash and vacuum it for me too! Roseville team are the best. They always go above and beyond to ensure my vehicle is in top running order and they wash and vacuum it for me too! More

by Christopher G. Verified Customer Verified Customer

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Alysssa picked up my car and returned it and kept in touch with me; very nice and professional. No work was done at this time, a part was ordered. The car most likely got to the service center by 10 a.m touch with me; very nice and professional. No work was done at this time, a part was ordered. The car most likely got to the service center by 10 a.m.; at 2 p.m., I finally called and left a message with Jairo about what was happening since I knew they could do no work until I okayed it. Seems to me 4 hours is too long. The part will take 7-10 days, which I feel is unacceptable as it could be flown here in 2 days or so. I'm driving with the service engine light on, hoping it will last until the part arrives. More

by JAM6060 Verified Customer Verified Customer

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My car was in & out for a new battery. Quick & efficient & got me back on the road. Quick & efficient & got me back on the road. More

by ROZAN.ESPARZA Verified Customer Verified Customer

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Everyone I had contact with was very friendly. My service took exactly as long as I was told it would, and my car looked great afterward. Thank you Infinity Roseville! My service took exactly as long as I was told it would, and my car looked great afterward. Thank you Infinity Roseville! More

by TYSHALLEY Verified Customer Verified Customer

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I had an 8am appointment, but my car wasn’t serviced until 930am and completed until 10am for an oil change and inspection. I inquired as to why it took so long for my car to be seen and was told it wa until 930am and completed until 10am for an oil change and inspection. I inquired as to why it took so long for my car to be seen and was told it was first come first serve. I pointed out that I had an appointment, and Matthew informed said that didn’t matter. Clearly, there is a misunderstanding of what an”appointment” is at this service center. Otherwise, everything else was handled perfectly and I was satisfied with the result, but won’t likely return due to the “appointment” policy. More

by ERIKBOYME Verified Customer Verified Customer

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Thank you Jairo! Your assistance and support is so appreciated! You kept me regularly informed and I got my vehicle back before it was anticipated. Your assistance and support is so appreciated! You kept me regularly informed and I got my vehicle back before it was anticipated. More

by MADDENP43 Verified Customer Verified Customer

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