Amalia Huerta
Amalia Huerta at Hawk Ford of St. Charles

Amalia Huerta | Page 5

Service Agent

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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4.6
68 Reviews
4.6

68 Reviews

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68 Reviews of Amalia Huerta

December 05, 2024

Dealership Rating
Employee Rating

Great service I had my oil change in about an hour. Plus a full vehicle inspection. More

by WAGSSTEVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Grant, Leslie Colin, Janette Calderon, Isaias Parra, Justin Parra , Marisa Case, Anthony Dillon, Vanessa Ramirez, Steve Staub

November 29, 2024

Dealership Rating
Employee Rating

The mobile service van is a great option if you’re unable to get into the dealer and the tech that I’ve had come out a couple times is very thorough and honest. He came right to the parking lot at my office. More

by LSZADY66
Workmanship
Service Time
Recommend Dealer
Yes

November 27, 2024

Dealership Rating
Employee Rating

It is my company car and Hawk Fird takes good care of the needed service. I do not like being bugged all the time about how well you did. Please do me a favor ant do not send me any more messages. More

by LOQUTUS99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Grant, Leslie Colin, Janette Calderon, Isaias Parra, Justin Parra , Marisa Case, Anthony Dillon, Vanessa Ramirez, Steve Staub, It is my choice to ignor this

November 25, 2024

Dealership Rating
Employee Rating

very nice employees, very good service. and valet was awesome. you guys followed up on everything about the vehicle. outstanding job. More

by WALTONH007
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janette Calderon

November 24, 2024

Dealership Rating
Employee Rating

I am constantly here for problems pertaining to my vehicles. I am not happy with being told this is how ford designed the car. If that's the case there is a much bigger problem going on then. And as f More

by APALLOT32
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Staub

November 03, 2024

Dealership Rating
Employee Rating

I greatly appreciate you guys being able to help me out on the spot that I was in the service was highly recommended More

by COUNTRYMUSICBOY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Grant, Leslie Colin, Janette Calderon, Isaias Parra, Justin Parra , Marisa Case, Anthony Dillon, Vanessa Ramirez, Steve Staub

October 24, 2024

Dealership Rating
Employee Rating

At home service was fantastic! Highly recommended as it was fast and reliable. Will definitely use this service again More

by KAMILACUNNINGHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 06, 2024

Dealership Rating
Employee Rating

Great dealership experience. Fast and quality service. Total pros. I bought my Bronco here. they stand behind their products. More

by ELEAFBLAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Grant, Leslie Colin, Janette Calderon, Isaias Parra, Justin Parra , Marisa Case, Anthony Dillon, Vanessa Ramirez, Steve Staub

September 02, 2024

Dealership Rating
Employee Rating

To have the mobile option for my service was spectacular! I appreciated the convenience and the follow-through from everyone I was in contact with! I would give this 10 stars if I could! More

by CKCOLLINS1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 18, 2024

Dealership Rating
Employee Rating

Great people with good knowledge of the industry, but to slow. I send a lot of trucks there with an appointment and on average it takes 1.5 hours for a oil change with tire rotation. This is to long to have More

by ERIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Grant, Leslie Colin, Isaias Parra, Justin Parra , Marisa Case, Anthony Dillon, Vanessa Ramirez, Steve Staub

Jun 19, 2024

Hawk Ford of St. Charles responded

We value your feedback and understand the importance of efficient service. At Hawk Ford of St. Charles, we strive to balance thoroughness with speed to minimize downtime for your vehicles. Your input is invaluable, and we will work diligently to improve our turnaround times while maintaining the quality service you expect from us.

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