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Amalia Huerta
Amalia Huerta at Hawk Ford of St. Charles

Amalia Huerta | Page 6

Service Agent

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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4.6
62 Reviews
4.6

62 Reviews

Write a Review

62 Reviews of Amalia Huerta

December 02, 2022

Dealership Rating
Employee Rating

Very friendly Staff and provided information pertaining to my car. Prices appeared fair and reasonable. More

by JEFFREY.C.JACKSON1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Grant, Leslie Colin , Connor Brown, Monique Case, Steve Donovan, Brett Howard, Jennifer Rocio, Steve Staub

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Dec 04, 2022

Hawk Ford of St. Charles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for your business, we appreciate you as a Hawk customer!

November 11, 2022

Dealership Rating
Employee Rating

Very pleasant and timely as expected Thank you in and out within the time projected More

by CPAJATHM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monique Case

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Nov 18, 2022

Hawk Ford of St. Charles responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Thank you for your business, we appreciate you as a Hawk customer!

October 28, 2022

Dealership Rating
Employee Rating

Service department called me the day before to remind me and confirm my scheduled maintenance. Updated me throughout the day on the status of my F150, provided shuttle service, and followed up the next day More

by JOE@FLYAIRBOSS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Grant, Leslie Colin , Connor Brown, Monique Case, Steve Donovan, Brett Howard, Jennifer Rocio, Steve Staub

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Nov 03, 2022

Hawk Ford of St. Charles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for your business, we appreciate you as a Hawk customer!

October 23, 2022

Dealership Rating
Employee Rating

Terrible, they don't even service there own vehicles. BEWARE, DO NOT USE THIS DEALERSHIP. More

by KELLOGG7234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Josh Grant, Leslie Colin , Connor Brown, Monique Case, Steve Donovan, Brett Howard, Jennifer Rocio, Steve Staub

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October 12, 2022

Dealership Rating
Employee Rating

The Techs in the Quick service where great. It was a long wait because of a lack of Techs. More

by kevinandkim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Grant, Leslie Colin , Connor Brown, Monique Case, Steve Donovan, Brett Howard, Jennifer Rocio, Steve Staub

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Oct 16, 2022

Hawk Ford of St. Charles responded

Hello, we appreciate you taking the time to leave us this feedback. If there is anything else we can do to assist you, please let us know! Take care!

October 08, 2022

Dealership Rating
Employee Rating

They were very helpful and friendly in all areas of service. I would highly recommend them. More

by DMMAROCCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Grant

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Oct 12, 2022

Hawk Ford of St. Charles responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 18, 2022

Dealership Rating
Employee Rating

Helpful staff made sure that even though there was a mess up with the delivered tires I was taken care of More

by stevek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Monique Case, Jennifer Rocio, Frank

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Sep 20, 2022

Hawk Ford of St. Charles responded

Hi Stevek, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

August 24, 2022

Dealership Rating
Employee Rating

There was a bit of a wait but I had great service. No complaints about my visit. More

by MIZZIE78
Customer Service
Friendliness
Recommend Dealer
Yes
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Aug 27, 2022

Hawk Ford of St. Charles responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you for your business, we appreciate you as a Hawk customer!

August 24, 2022

Dealership Rating
Employee Rating

Efficient and thorouhgh. The Service Desk was on point and most helpful. The look into the details of what is on Ford Recall and what is covered under Extended Warranty co More

by ERIC_SMTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 27, 2022

Hawk Ford of St. Charles responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 21, 2022

Dealership Rating
Employee Rating

The quick lane was a very pleasant experience for me in getting my oil change. More

by jbarsotti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rocio

Report | Print
Jul 31, 2022

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you for your business, we appreciate you as a Hawk customer!

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