Amanda Soucie

"Great Customer Service to accommodate me."

- LORIBELLCARTER1 Verified Customer

Keith, Beverly, Ryan, Darnell and staff give me great customer service. They really try to address and accommodate all of my needs. I appreciate always being given a great Cadillac for transportation while my car is being serviced.

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"Service Department "

- RLMIC Verified Customer

The service department team is very knowledgeable, friendly and cares that I get good service from them. I appreciate all the guidance and help they have given me.

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"CUSTOMER SERVICE"

- mykids04 Verified Customer

MY VISITS ARE ALWAYS PLEASANT, THE SERVICE STAFF GO ABOVE & BEYOND THEIR DUTY. I LOVE THE INTERACTION WITH US CUSTOMERS. THEY ALWAYS COME TO THE LOUNGE & DISCUSS THE FINDINGS. THE STAFF ALWAYS GIVE THEIR RECOMMENDATIONS. AND THE COFFEE & TEA IS ALWAYS PLENTIFUL.. AND MEG ALWAYS HAS A SMILE ON HER FACE!!!!

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"The best!"

- MDF Verified Customer

They are Friendly, Courteous, Knowledgable and very accommodating pleasant and ready to help and and ready to help and explain what needs to be done.

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"Very accommodating "

- timjcol Verified Customer

Very accommodating people. Do very good work, don't try to sell you something,, and cleaning car after service is a nice touch.Feels like I bought a new car.

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"Brakes/Service"

- robertsargent1961 Verified Customer

I knew my Pontiac G8 (2008) needed front brakes, and the check engine light was on. Scheduled a Saturday appointment, a week plus in advance, and dropped it Friday evening. I asked specifically if they could get the brakes done on a Saturday, sure I was told, the problem may be the engine light. Perfectly fine, car was running OK, if it had to go back, I was good with that. So, check engine light, was diagnosed and part in stock! Brakes, can't tell what the issue was, but they couldn't get done till Monday. An inconvenience, and unexpected. I use Scranton all the time for everything, even though they are a half hour away. They have almost always treated me right, and have gone the extra steps to keep me happy, when I am not happy.

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"Quality service like always "

- Regularguy13 Verified Customer

The service dept is always helpful and knowledgeable. It is always easy to schedule an appointment. They are always quick and even when I come in without an appointment.

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"Grauantee good quality Service is excellent and loyalty to t"

- felicia.truesdale Verified Customer

Where should I began,I had a big major situation on this Thursday were my credit card got decline, not cuz I didn't have enough credit but last summer I forgot that I a set credit limit on my card and I forgot about it ,when I first rec'd the credit card,and mind you I havent used it since last summer I think twice and I set a limit for.$100.00 dollars, so when the card deline 2x I could figure out why so I call customer service and my credit limit was still $5,000.00,they said that I set a credit limit of $100.00 and anything pass $100.00 the card will.decline,so that day.i.had no cash.on hand,Ms.Amanda allowed me.to go and get the cash and also take the car,which the services was already Completed and i.havent even paid for it $599.00 No.Body wouldn't even trust me to take The Car and they Completed the Service on the vehicle without even paying for it! That why Only Scranton Motor is the only one that I trust to completely give my business to,No.other Company would have even allow me to even go to the bank and bring back the cash as agree( Big Shout out to Ms.Amanda) For trusting me ,Her loyalty Customer that always keeps coming Back,I went to.work and shared my Experience with my supervisor and co-works that if they are in need of a really good reliable Car for.2019.pls.Stop by The Scranton motor in Vernon, they will take care of you and Tell them ,felicia sent You,you wont be sorry your be glad that you did📰🖊💯🚘📱💿💳💸

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"Great from Scranton Cadillac of Vernon "

- EC342 Verified Customer

I am so that I Decided to shop at Scranton Cadillac the Service is outstanding what a Great Place to shop Thanks for all the time that you have Serve my vehicle

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"Service Dept. Very accommodating"

- Steve Verified Customer

Came in for an oil change, with no appt And service dept. squeezed me in. Also appreciated car wash. My thanks to a great service dept.

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