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Amber Young

Overview Reviews (786)

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Amber Young

Amber Young | Page 4

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me

4.8

786 Reviews

Overview Reviews (786)

Dealership Experience

4 yrs, 3 mos

Industry Experience

13 yrs, 10 mos

Languages Spoken

English

4.8

786 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

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786 Reviews of Amber Young

July 02, 2026

Dealership Rating

Employee Rating

The service was provided both professionally and with quality. The repair was done and completed to our satisfaction quality. The repair was done and completed to our satisfaction More

by christy.smith

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bill McLean, Roger Prentiss, Kelly Jo Wisler

Jul 06, 2026 -

Otto Cadillac responded

Christy, we are happy to hear our team met your needs! Thank you for choosing Otto Cadillac and for your business.

July 01, 2026

Dealership Rating

Employee Rating

The service here is unmatched and very pleasant and the people are very considerate to their customers. people are very considerate to their customers. More

by crowningshieldw

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve LeMon, Bill McLean, Kelly Jo Wisler, Ryan Bussinger , Paul Bull

Jul 02, 2026 -

Otto Cadillac responded

Thank you for choosing Otto Cadillac! We are thrilled to hear that our team impressed you. Safe travels!

June 29, 2026

Dealership Rating

Employee Rating

Excellent Great customer service and ownership would highly recommend to anyone looking to buy or service a car highly recommend to anyone looking to buy or service a car More

by bradrosenstein

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Amber Young

Jun 30, 2026 -

Otto Cadillac responded

Thank you for your recommendation and for choosing Otto Cadillac, Brad! We hope to serve you in the future, take care!

June 16, 2026

Dealership Rating

Employee Rating

Excellent service. Very prompt. Everything was great. This is one of if not the finest dealership I have ever done business with. Very prompt. Everything was great. This is one of if not the finest dealership I have ever done business with. More

by KRAMOS120157

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Amber Young

Jun 17, 2026 -

Otto Cadillac responded

We love to hear such kind words about our team! Thank you for choosing Otto Cadillac and sharing your support with us. See you again down the road!

June 13, 2026

Dealership Rating

Employee Rating

Always good The service staff is always efficient and helpful Time needed to provide the services is not too long helpful Time needed to provide the services is not too long More

by BF

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Amber Young

Jun 15, 2026 -

Otto Cadillac responded

We're happy to hear our team consistently delivers efficient and helpful service! Thank you for choosing Otto Cadillac and for sharing your feedback. We truly appreciate it!

June 11, 2026

Dealership Rating

Employee Rating

AMBER WAS GREAT , POLITE , EXPLAINED EVERYTHING THOROUGHLY , ANSWERED ALL MY QUESTIONS AND WAS IMPRESSED BY THE CLEANLINESS AND PROFESSIONAL WAY THE WHOLE SERVICE DEPARTMENT WAS RUNNING, MANY THANK THOROUGHLY , ANSWERED ALL MY QUESTIONS AND WAS IMPRESSED BY THE CLEANLINESS AND PROFESSIONAL WAY THE WHOLE SERVICE DEPARTMENT WAS RUNNING, MANY THANKS. More

by etale1260

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Amber Young

Jun 12, 2026 -

Otto Cadillac responded

We’re grateful you chose Otto Cadillac and shared your experience with Amber and her team. We'll be sure to pass along your appreciation!

June 11, 2026

Dealership Rating

Employee Rating

by etale1260

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Amber Young

Jun 12, 2026 -

Otto Cadillac responded

Thank you for sharing your experience! We are thrilled to hear that Amber provided such thorough and professional assistance. We will pass along your praise to her. See you next time at Otto Cadillac!

June 11, 2026

Dealership Rating

Employee Rating

When your sales department says you get 2 free oil changes they need to tell you there is an expiration date. changes they need to tell you there is an expiration date. More

by GGRATTON

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Amber Young

Jun 12, 2026 -

Otto Cadillac responded

We apologize for the confusion regarding the oil change offer. Please let us know if you have any lingering questions or concerns! - The Otto Cadillac Team

June 11, 2026

Dealership Rating

Employee Rating

When your sales department says you get 2 free oil changes they need to tell you there is an expiration date. changes they need to tell you there is an expiration date. More

by GGRATTON

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Amber Young

Jun 12, 2026 -

Otto Cadillac responded

Thank you for sharing your feedback. We apologize for any miscommunication regarding the expiration of our offer. Please contact us at your convenience so we can rectify this situation.

June 11, 2026

Dealership Rating

Employee Rating

Excellent Love the attentiveness, courtesy, friendliness, understanding, cleanliness, complimentary car washing and cleaning, break room coffee. understanding, cleanliness, complimentary car washing and cleaning, break room coffee. More

by yan.babichenko

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Amber Young

Jun 12, 2026 -

Otto Cadillac responded

Hi Yan, we love hearing from happy customers! It sounds like you had a top-notch experience from our team to the waiting area amenities. Thank you for choosing Otto Cadillac and sharing your feedback.