Professional and courteous Professional and courteous.
I like the fact I can site comfortably and work while I get my car serviced
I like the fact I can site comfortably and work while I get my car serviced
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by JBARBER6
Verified Customer
Verified Customer
Other Employees Tagged:
Amber Young
Mar 03, 2026 -
Otto Cadillac responded
We’re glad you could sit back, relax, and get some work done while we serviced your car! Thanks so much for choosing Otto Cadillac and for sharing your experience. See you next time!
This is my 3rd Cadillac from Otto and I have always been
treated excellent keep it up
treated excellent keep it up
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by donnyd7116
Verified Customer
Verified Customer
Other Employees Tagged:
Amber Young
Mar 02, 2026 -
Otto Cadillac responded
Thank you, Donny, for stopping by to leave Otto Cadillac a wonderful review!
So far the dealership has been very pleasant to me.
Been there twice in the past few weeks for minor issues with my used car purchase, but service has taken care of those issues promptly.
Been there twice in the past few weeks for minor issues with my used car purchase, but service has taken care of those issues promptly.
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by dsader518
Verified Customer
Verified Customer
Service Price Transparency
Feb 27, 2026 -
Otto Cadillac responded
Thank you for choosing Otto Cadillac and for sharing your kind words about our team! We have your back!
No lol One, two ,three, four ,five,six ,seven ,eight,nine
,ten,eleven,twelve, thirteen Four more words ,perfect
,ten,eleven,twelve, thirteen Four more words ,perfect
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by cyatthetop88
Verified Customer
Verified Customer
Other Employees Tagged:
Amber Young
Feb 27, 2026 -
Otto Cadillac responded
Thank you for the five-star review! We hope to see you again at Otto Cadillac!
Bummer that the coupon was for front brakes only and not
the rear but great job. Car is running better than when we brought it in!! Brakes working great.
the rear but great job. Car is running better than when we brought it in!! Brakes working great.
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by maryzsells
Verified Customer
Verified Customer
Other Employees Tagged:
Amber Young
Feb 27, 2026 -
Otto Cadillac responded
We are pleased that we could repair your brakes and improve your ride but we apologize for any confusion regarding our coupons, Mary. We will address this with my team to ensure all details are clear moving forward. Thank you for choosing Otto Cadillac and for sharing your experience!
All work was completed to my satisfaction.
Was provided a loner which was a great help.
Was provided a loner which was a great help.
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by lams3653
Verified Customer
Verified Customer
Other Employees Tagged:
Amber Young
Feb 25, 2026 -
Otto Cadillac responded
We couldn't ask for a better review of Otto Cadillac. Thanks so much!
Dissatisfied with the extended warrenty Have a cracked
manifold but the manifold is part of the exhaust system not seperate so the warrenty declined claim
manifold but the manifold is part of the exhaust system not seperate so the warrenty declined claim
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by sglawlor319
Verified Customer
Verified Customer
Other Employees Tagged:
Amber Young
Feb 25, 2026 -
Otto Cadillac responded
We're sorry you're dissatisfied with the extended warranty. Please reach out directly so our team at Otto Cadillac can discuss this further with you.
Always a pleasure to do business with the service
department. Thanks for the great customer service
department. Thanks for the great customer service
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by amoconnell49
Verified Customer
Verified Customer
Other Employees Tagged:
Amber Young
Feb 23, 2026 -
Otto Cadillac responded
Thanks so much for taking the time to leave Otto Cadillac a great review!
Very professional and very nice people We didn't have to
wait long and everyone that we dealt with were very professional and cooperative and very clean dealership
wait long and everyone that we dealt with were very professional and cooperative and very clean dealership
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by lydia91260
Verified Customer
Verified Customer
Other Employees Tagged:
Amber Young
Feb 19, 2026 -
Otto Cadillac responded
Hi Lydia, thanks for the kudos! We're thrilled you had such a smooth and pleasant experience. We hope to welcome you back to Otto Cadillac down the road.
Great place to buy a car great place to get service
always treated with respect, kindness and care.
always treated with respect, kindness and care.
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by Bubbi
Verified Customer
Verified Customer
Other Employees Tagged:
Amber Young
Feb 17, 2026 -
Otto Cadillac responded
Bubbi, thank you for the great review. We look forward to seeing you again at Otto Cadillac!