Amber Young
Amber Young at Otto Cadillac

Amber Young | Page 5

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
4.7
704 Reviews

Dealership Experience

3 yrs, 9 mos

Industry Experience

13 yrs, 4 mos

Languages Spoken

English English

4.7

704 Reviews

Write a Review

704 Reviews of Amber Young

February 16, 2026

Dealership Rating
Employee Rating

Amber was decisive. Repaired the items best as possible, though some were electronic and will be monitored for the future. More

by Bubbi
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Feb 17, 2026

Otto Cadillac responded

Bubbi, we're glad Amber could assist you! We appreciate your business, and hope to see you again at Otto Cadillac.

February 16, 2026

Dealership Rating
Employee Rating

Everything always runs smooth down there when I bring my car. never have any problems great staff. More

by Bill
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Feb 17, 2026

Otto Cadillac responded

Thank you so much, Bill! We appreciate your business here at Otto Cadillac.

February 13, 2026

Dealership Rating
Employee Rating

Everyone in the service department was very willing to go the extra mile to accommodate me. They all did a great job. More

by MCARLSON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2026

Otto Cadillac responded

Thank you for sharing your positive feedback about our service department! We look forward to assisting you again in the future at Otto Cadillac.

February 12, 2026

Dealership Rating
Employee Rating

great friendly service good people to work with would highly recommend for all yorercar needs More

by smt63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Kelly Jo Wisler

Feb 13, 2026

Otto Cadillac responded

Thank you for your kind words. We look forward to seeing you again at Otto Cadillac!

February 12, 2026

Dealership Rating
Employee Rating

Had an appointment @8:30. I was prompt, checking for a leak. Also there for an interior clean. Some warranty work also. Received a call an hour later said would call next day. More

by pasqueton
Recommend Dealer
No

Other Employees Tagged: Amber Young

Feb 12, 2026

Otto Cadillac responded

I'm glad your repairs were taken care of, but sorry that your appointment ran longer than expected. We know how frustrating it can be to be without your vehicle, and we appreciate your feedback. If there's anything else we can do to ensure a smoother experience next time, please let us know. Best, Roger Prentiss - Service Manager - 518-869-5000

February 11, 2026

Dealership Rating
Employee Rating

Service department is always great. Very helpful. They are upfront and honest when answering any of my questions. It is much appreciated. More

by nualablanchard
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Feb 12, 2026

Otto Cadillac responded

Thank you for sharing your feedback about our service team at Otto Cadillac! We truly appreciate your business and look forward to helping you again in the future.

February 09, 2026

Dealership Rating
Employee Rating

I appreciated the quick and friendly service. I was very pleased! Thank you for your help. More

by MEGHAN.C.MITCHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Sgarlata

Feb 10, 2026

Otto Cadillac responded

There is nothing better than a great review. Thanks for giving Otto Cadillac your business, Meghan!

February 09, 2026

Dealership Rating
Employee Rating

Great job Amber help me out with the problem with my vehicle very nice person More

by lesterwin920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

Feb 09, 2026

Otto Cadillac responded

Thank you for your confidence in Amber and Otto Cadillac! We appreciate your business.

February 07, 2026

Dealership Rating
Employee Rating

Excellent! Love that a real person answers all the calls and directs each call to the right place! More

by msutton40
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Feb 09, 2026

Otto Cadillac responded

We are glad to hear that our Otto Cadillac team has provided excellent communication. Thanks for the review!

February 07, 2026

Dealership Rating
Employee Rating

Awesome customer service and great atmosphere to do business! I think the service department needs a few more hands on deck More

by rajdhanraj9
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

Feb 09, 2026

Otto Cadillac responded

Thank you for your feedback! We're glad you enjoyed our customer service and atmosphere. We value your input and will consider your suggestion. Have a great day! - The Otto Cadillac Team

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