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Amy Bailey
Amy Bailey at Fred Martin Nissan
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Amy Bailey

Service Advisor

Fred Martin Nissan

3388 S Arlington Rd
Akron, OH 44312

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4.8
407 Reviews

Hi, I got into the car business in my early adulthood and i just dove right in, learning everything I could. Its not just a job for me, it is a passion. I have a husband and 4 children between us, 5 if you count my little 10 pound dog! In my down time we love going camping, fishing and just being outdoors. Also Go Browns!!

Dealership Experience

10 yrs, 7 mos

Industry Experience

16 yrs, 9 mos

4.8

407 Reviews

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407 Reviews of Amy Bailey

April 29, 2025

Dealership Rating
Employee Rating

Used generic exhaust clamps instead of OEM clamps. We were quoted 20 min took almost an hour charged $ 70.00 plus. We had been in previous for service and that is when they found out the one clamp was More

by kevinstaten57@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 30, 2025

Fred Martin Nissan responded

Good morning. Our management team has been attempting to reach out regarding this experience. The clamps used are aftermarket clamps provided by our shop as the OEM clamps for this vehicle do not come separate and would require the full exhaust system to be replaced. This was explained and signed off on during the time of your service appointment. As for the time, the minimum time quoted for any service is never less than an hour as there are many factors that can delay the wait on a vehicle. We will be looking into this. We apologize for any miscommunication that may have occurred. We thank you for your review and for your business.

March 29, 2025

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Employee Rating

It was very polite on time. I had no problems. Have you done in an hour great service. More

by Kcuppett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Hine

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Mar 31, 2025

Fred Martin Nissan responded

We're happy to hear our team could get you in and out and back on the road! Thank you for your 5-star review and we look forward to seeing you again!

March 17, 2025

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Employee Rating

My service for my murano went good- Amy Bailey was great - answered all my questions and was a great help More

by Jeffs
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 17, 2025

Fred Martin Nissan responded

We love to hear it! Thank you for the 5-star review and for your business! We look forward to your next visit!

January 16, 2025

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Employee Rating

Had a great experience. My salesperson Joe Zavarelli was very thorough and quick to respond to my emails More

by Tim
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Zavarelli

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Jan 20, 2025

Fred Martin Nissan responded

We're happy to hear we could provide you with a great experience! Thank you so much for your kind words and your 5-star review! We look forward to seeing you again!

January 10, 2025

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Employee Rating

It’s easy to make the service appointment through the service website. The service members are super helpful! More

by Murano user
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

Fred Martin Nissan responded

Thank you for your kind words and for your 5-star review! We look forward to seeing you again!

December 19, 2024

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Employee Rating

This was a family experience not just people selling cars. Enjoyed the experience and results!! More

by Fred
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Easterling, Josh Morosko, Joe Lamtman, Chris Gurganus, Gabe Chambers

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Dec 20, 2024

Fred Martin Nissan responded

Thank you so much for your kind words and for choosing our team, Fred! We're happy to have been able to provide the kind of experience you deserve. If anything else comes up that we can help out with, don't hesitate to reach out! Thank you again and congratulations on your purchase!

November 02, 2024

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Employee Rating

This was the best experience I have ever had when purchasing a new vehicle. My sales associate Gabe Chambers was awsome !!! More

by Kbbever
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Morosko, Gabe Chambers

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Nov 11, 2024

Fred Martin Nissan responded

We're happy to hear that our team could get you taken care of! Thank you so much for the 5-star review and for your business!

June 01, 2024

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Employee Rating

The service was so nice and the video recorded was very helpful to understand what was problem. More

by 1ryota10sone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 06, 2024

Fred Martin Nissan responded

We're happy to hear that our team could provide you with a great experience! Thank you for your 5-star review and for your business! We look forward to seeing you again!

May 02, 2024

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Employee Rating

Great staff. Easily one of the best dealer ships ever Thank you for the great service More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Hine

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May 03, 2024

Fred Martin Nissan responded

Thank you for the kind words and for your business! We look forward to seeing you again!

March 12, 2024

Dealership Rating
Employee Rating

Service appointment was fast and efficient. The service staff (Amy) was friendly, knowledgeable. and explained everything. More

by jmpfeiffer4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 13, 2024

Fred Martin Nissan responded

We're happy to hear our team could get it done! Thank you so much for your kind words and for your 5-star review! We look forward to seeing you again!

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