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Amy Bailey
Amy Bailey at Fred Martin Nissan
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Amy Bailey | Page 2

Service Advisor

Fred Martin Nissan

3388 S Arlington Rd
Akron, OH 44312

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4.8
399 Reviews

Hi, I got into the car business in my early adulthood and i just dove right in, learning everything I could. Its not just a job for me, it is a passion. I have a husband and 4 children between us, 5 if you count my little 10 pound dog! In my down time we love going camping, fishing and just being outdoors. Also Go Browns!!

Dealership Experience

9 yrs, 8 mos

Industry Experience

15 yrs, 10 mos

4.8

399 Reviews

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399 Reviews of Amy Bailey

September 19, 2023

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Employee Rating

Service was on time and completed in timely fashion. Friendly atmosphere while waiting. Thank you. More

by TIMESTUDY
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Recommend Dealer
Yes
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Sep 20, 2023

Fred Martin Nissan responded

We're glad we were able to get your vehicle serviced quick and easy! Thank you for choosing us and for leaving us a 5-star review! We look forward to seeing you again!

September 09, 2023

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Employee Rating

Amy was easy to work with, great communication, kept me updated through the entire process. More

by GREGG.BOND007
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Yes
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Sep 10, 2023

Fred Martin Nissan responded

Thanks, Greg, for sharing about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

August 26, 2023

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Employee Rating

Excelente service and attention during all the process, very helpful with all the situation and thanks More

by Jose Moreno
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Lou Kimevski, Josh Morosko, Jeremy Lynch , Jamie Frost, Vicki Kuhns

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Aug 26, 2023

Fred Martin Nissan responded

Thank you, Jose! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Nissan.

August 25, 2023

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Employee Rating

Fast, convenient, and pleasant customer service. The work was done correctly. Waiting area I was clean, with fresh coffee More

by Bud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Law, Rich Wilson, Patrick Hine, Dave Reeves , Vicki Kuhns

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Aug 26, 2023

Fred Martin Nissan responded

Thank you, Bud, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

August 13, 2023

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Employee Rating

Moved from youngstown found a good place to service my rogue happy with everything Amy did.thank you More

by BUBBLEGUMKIDS@sbcglobal.net
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Recommend Dealer
Yes
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Aug 14, 2023

Fred Martin Nissan responded

We're glad to hear it! Thank you for the 5-stars and for choosing us! We look forward to seeing you again at your next service appointment!

August 10, 2023

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Employee Rating

Friendly and knowledgeable staff. Clean environment. There was no surprise between the estimate given to me and the final bill. Amy was great in giving me updates promptly. More

by ONUORACO
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Workmanship
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Recommend Dealer
Yes
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Aug 11, 2023

Fred Martin Nissan responded

We're glad to hear we were able to provide your with a great, surprise-free experience! Thank you for choosing us and for leaving us 5-stars. We hope to see you again for your next service appointment!

August 05, 2023

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Employee Rating

My experience with employees and dealership has always been 💯. Thank you for a great experience with my new Rogue More

by golddress1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Morosko , Cory

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Aug 07, 2023

Fred Martin Nissan responded

We're glad to hear it! Thank you so much for the 5-stars and for the kind words! Congratulations on your new Rogue and we look forward to seeing you again!

August 05, 2023

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Employee Rating

I have an issue you will not correct because there is no fault code. Confusing More

by htdwg357@aol.com
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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Aug 07, 2023

Fred Martin Nissan responded

Good morning. Our service records are showing that your vehicle was brought in for a transmission issue. In order to resolve this, we installed the latest enhanced logic. 9 out of 10 times this will resolve the issue. If the issue is not resolved, this will trip the check engine light and that allows us to diagnose the issue further in order to make the correct repairs. If your vehicle is still having issues, please call Service Advisor Amy Bailey at (330) 644-8888 and let us know what is going on. Thank you for your review.

August 04, 2023

Dealership Rating
Employee Rating

Good service and everything was completely explain to me before done and in mimiumin of time More

by Judie
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Recommend Dealer
Yes
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Aug 05, 2023

Fred Martin Nissan responded

Thanks, Judie, for sharing about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

July 29, 2023

Dealership Rating
Employee Rating

Amy was great. Friendly and knowledgeable. The guys who suttled me were on time and friendly. They made me feel very comfortable. More

by DORAWRIGHT92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The lady at the counter that I paid was very nice

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Jul 31, 2023

Fred Martin Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Fred Martin Nissan, Dora, we look forward to having you as a valued customer for many years to come!

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