Amy Carpenter
Amy Carpenter at Manly Honda

Amy Carpenter | Page 4

Service Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

Contact Me
4.8
100 Reviews

Dealership Experience

3 yrs, 7 mos

Industry Experience

10 yrs, 10 mos

Languages Spoken

English English

4.8

100 Reviews

Write a Review

100 Reviews of Amy Carpenter

October 27, 2023

Dealership Rating
Employee Rating

I wasnt hsppy with the delay in grtting partd but once in the derbice was excellent More

by RVGPRO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lucia Chavez Lopez, Sonia Abukweik, John Lorence , Dave Ashby, John Ellsworth, Danielle Jensen

October 17, 2023

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Manly is great. They are very professional and know their craft well. I trust them to take good care of my car.. I refuse to go to the Service Department at Bil More

by Squock
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lucia Chavez Lopez

October 12, 2023

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In previous visits my oil changes usually finished in an hour or less. My last visit took three hours.. I have to wait because of where live. But I will continue to come to Manly because of the professiona More

by PATTYSHERIDAN
Service Price Transparency
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Recommend Dealer
Yes

October 11, 2023

Dealership Rating
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Very quick and responded quickly and politely to my concerns Amy was confident and knowledgeable More

by YOUNGCOUPLE0
Recommend Dealer
Yes

Other Employees Tagged: Amy Carpenter

Oct 11, 2023

YOUNGCOUPLE0 responded

Thank you Manly Honda for hiring such wonderful people who really do care about everything to do with my very dependable Honda CRV!

October 11, 2023

Dealership Rating
Employee Rating

I am a repeat customer for 30 years I loved all my Hondas . I always bring them at the Honda dealer s for service. I trust them with my cars . I have peace of mind by bringing my car to them . Thank y More

by JOANNATSPARTA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lucia Chavez Lopez, Sonia Abukweik , Dave Ashby

October 09, 2023

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Jose did a great job in getting our warranty information from florida. We really did appreciate that. The only thing I really didn't like, was the fact that you took my space coast Honda license plate holde More

by dhuffster
Service Price Transparency
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Recommend Dealer
Yes
Oct 09, 2023

Manly Honda responded

Hi, and thank you for being the best part of Manly Honda. I apologize for the license plate frame being removed; it might be in the trunk. I can't locate an account with your username. We want to make this right. I can be reached at 707-535-1163 and or jrocha@manlyauto.com. I look forward to hearing from you, and thank you for being the best part of Manly Honda! Best, Jose Rocha Jr Customer Experience Manager

October 07, 2023

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Easy experience and friendly service advisors made the process easy and delightful. Very knowledgeable about the information I was given More

by NICKSWITZER07
Service Price Transparency
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Recommend Dealer
Yes

October 06, 2023

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Amy was quick, efficient, and proactive. She made sure that my requests were met and in a timely matter. More

by hatedmortals
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jose Rocha Jr

Oct 06, 2023

Manly Honda responded

We are so glad that you had a positive experience and happy that you chose Manly Honda! We look forward to your next visit and unit then. Your Manly Honda Team.❤️

October 04, 2023

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They’re efficient but tend to tell you things need to be done that don’t necessarily. More

by ALPACA0
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Recommend Dealer
Yes
Oct 04, 2023

Manly Honda responded

Hi ALPACAO, and good morning, Thank you very much for visiting Manly Honda. We greatly appreciate it. I have reviewed your survey results and would like suggestions on how we could have done better. You may contact me or me anytime at the dealership; email is also great. We apologize for not meeting your expectations and look forward to hearing from you. Thanks for being the best part of Manly Honda. Best, Jose Rocha Customer Experience Manager 707-535-1163 or jrochamanlyauto.com

October 01, 2023

Dealership Rating
Employee Rating

They are very clean, they work fast and they do an amazing job servicing vehicles More

by sophon.hou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Manly Honda responded

We appreciate you, your business, and especially for choosing Manly Honda! Thank you for sharing feedback, and I'm so glad to hear of your positive experience. Until next time. Best, Your Manly Honda Team

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