Amy Elertson | Page 3

It was frustrating to supposedly need things done/changed they said. Have to trust them but it can be hard when it comes with huge price tag-only good thing is they found rebates that significantly decreased they said. Have to trust them but it can be hard when it comes with huge price tag-only good thing is they found rebates that significantly decreased costs in the end. They did a great job in understanding my timeline issues and handling it very professionally. In the end all was well. More

by DMARTIN928 Verified Customer Verified Customer

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Amy and the entire staff at Heiser were extremely easy to work with . As a first time car buyer they answered all my questions and made me comfortable and confident in the experience . work with . As a first time car buyer they answered all my questions and made me comfortable and confident in the experience . More

by redjlou Verified Customer Verified Customer

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Nice people , but I was told that my first oil change would be free. When I went in for my first oil change I was told that because it was over 1 year since I purchased the truck from Amy at Heiser -We would be free. When I went in for my first oil change I was told that because it was over 1 year since I purchased the truck from Amy at Heiser -West Allis that I would have to pay for it. I paid $50 + for an oil change that was supposed to have been free. I appreciate the dealership for working on the price or it would have been higher. This is the 2nd vehicle I have bought at Heiser. First oil change is free means first oil change should be free with no time limits. I was never told about a time restriction. I had a bad taste in my mouth when I left Heiser. More

by EDWARD.RODDY Verified Customer Verified Customer

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Overall the experience was pretty good the staff was friendly and courteous they finished my car in a reasonable time frame, so we're all have to say I was satisfied friendly and courteous they finished my car in a reasonable time frame, so we're all have to say I was satisfied More

by Randall Verified Customer Verified Customer

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First Off, Great Staff All Around! Quick Responses, Top Notch Sellers, Clean, Job Done Well, Snacks (but should be free) Coffee, Water, Area Quick Responses, Top Notch Sellers, Clean, Job Done Well, Snacks (but should be free) Coffee, Water, Area More

by BROWN.HORNET1973 Verified Customer Verified Customer

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The best sales experience I have ever had ! Would highly recommend Amy! If this place was closer I would by more vehicles from here Would highly recommend Amy! If this place was closer I would by more vehicles from here More

by d.lewis01 Verified Customer Verified Customer

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Good Service, pleasant experience with Amy's Sales knowledge and no pushyness! Fair pricing and very clean Facility! knowledge and no pushyness! Fair pricing and very clean Facility! More

by altimm01 Verified Customer Verified Customer

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Amy was great and answered all my questions. The finance dept was very good. The delivery of my vehicle was on time and the features of my vehicle were explained to me. The finance dept was very good. The delivery of my vehicle was on time and the features of my vehicle were explained to me. More

by maribees4 Verified Customer Verified Customer

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I had a problem with being overcharged for a 2021 Chevy Equinox premium the Blue Book value said it was about $17,000 Equinox premium the Blue Book value said it was about $17,000 More

by ltdskz8 Verified Customer Verified Customer

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Beet sales person you could ever ask ! He make sure me and my family understood everything before sending us home, very well knowledge with vehicle and help us explain more than what i kn He make sure me and my family understood everything before sending us home, very well knowledge with vehicle and help us explain more than what i know about the car. More

by naseem Verified Customer Verified Customer

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