Amy Nolan | Page 8

Jerry Ward Autoplex was/is such a pleasant experience. As a single very elderly woman having never bought a car by herself before, the process was very painless. I had several fears from dealing with a few c a single very elderly woman having never bought a car by herself before, the process was very painless. I had several fears from dealing with a few car salesmen in the past. First I asked to speak to Jerry Ward himself. He did not try to hurry my interview but did guide my questions. I was nervous and my head was spinning with questions. At the onset I had not narrowed down what my priority wants were in my next car. I just knew what type of car I wanted. The features and specifics were yet to be determined. First I had to sell two cars. Jerry connected me with Matt Dunn. This young and very knowledgeable man impressed me from the first moment. I was convinced he was honest, smart, perspective, kind and patient. Jerry and Matt together evaluated both cars and fortunately bought them saving me lots of stress. At this point I still was not ready nor even knew where or from whom my dream car would be found and bought from. These two men gave me thoughtful and what I perceived honest treatment. I did need to go into the Autoplex several times later before turning my two cars over to them and each time I was met with friendly welcoming words from all the salesmen and office staff I spoke to. I continued to be impressed. I then sat down and wrote out my ‘want list’ and delivered a copy to Jerry and Matt. Matt had to be out of the office for several days but surprisingly and unexpectedly Jerry found I believe four cars quickly which met features from my ‘want list. I asked to see one right away and the rest is ‘history.’ I LOVE my car! I can say without hesitation I will not hesitate to recommend Jerry Ward Autoplex. The entire atmosphere was calm, inviting and friendly. The employees were all willing to help whether it was to find the person I was looking for or who could answer the question I asked. (The only wish and hopefully suggestion-which I know cannot be changed- is unfortunately my tastes are on the expensive side - I did spend more than I wanted to! But a girl knows what she wants!!!!) Thank you everyone at Jerry Ward’s Autoplex. Well Done. I wish all of you continued success. All of you work for and deserve success. More

by Karen Verified Customer Verified Customer

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We love Jerry Ward Autoplex. We have bought 3 cars there and have had the best service. I would recommend them to anyone. Very professional. and have had the best service. I would recommend them to anyone. Very professional. More

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The ONLY place to go for used vehicles! I told Jerry what I wanted and he found EXACTLY what I wanted within my price range! I wanted and he found EXACTLY what I wanted within my price range! More

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If you’re looking for OUT OF THIS WORLD GUEST SERVICE, look no further! We all know buying a vehicle is usually a headache, but I want to proclaim from the mountain tops that this car purchase was the smo look no further! We all know buying a vehicle is usually a headache, but I want to proclaim from the mountain tops that this car purchase was the smoothest, most seamless transaction I’ve had. Jerry Ward himself was so incredibly attentive to my thought process, requests and bent over backwards to make sure I was informed, aware and comfortable with my ultimate decision. He really went the extra mile for me. When it came to signing docs, he accommodated my time restraints and got me taken care of quickly and efficiently. Afterward, he walked me to my new car, sat down inside of it with me and made sure I knew about all of the features and functions. He wouldn’t let me leave until I was completely confident about my new ride. I cannot thank Jerry and his incredible staff of friendly faces enough. I am so glad I bought my 2019 Chevy Impala from Jerry Ward Autoplex! More

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We are very happy with the service, and salesman Chris Mealer.. Everyone was very nice and helpful. Thank.you again. Go by and see them. As Jerry says dont dream it drive.it... Thank you all againg. 201 Mealer.. Everyone was very nice and helpful. Thank.you again. Go by and see them. As Jerry says dont dream it drive.it... Thank you all againg. 2017 Mitsubishi Outlander sport is what we purchased.. More

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I was very pleased with my experience at Jerrry Ward Autoplex. Everyone was very friendly. I would recommend them to anyone who is looking for a great car. Autoplex. Everyone was very friendly. I would recommend them to anyone who is looking for a great car. More

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Everytime we have come in they treated us like family. They are efficient and reliable. They get you back on your way in no time. They are efficient and reliable. They get you back on your way in no time. More

by d.j.82413 Verified Customer Verified Customer

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No pressure sales..had what I was looking for. Also investigated a vehicle I was looking at from another dealer. One of the most satisfying and quickest car buying experiences I’ve had. investigated a vehicle I was looking at from another dealer. One of the most satisfying and quickest car buying experiences I’ve had. More

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Wonderful experience with the entire crew at Jerry Ward! Even in my particular situation and pickiness, they were still quick in finding the perfect vehicle for our family! Even in my particular situation and pickiness, they were still quick in finding the perfect vehicle for our family! More

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Your Salesman Mark Breeden spoke well of your service dept concerning some new tires I was needing. Transferred me to E.J. I couldn't be more pleased with the customer service I was given. E.J. took car dept concerning some new tires I was needing. Transferred me to E.J. I couldn't be more pleased with the customer service I was given. E.J. took care of everything for me. All my wife had to do was drop it off and pick it up. Handled everything for me over the phone and went above and beyond offering transportation to get my wife back to work if needed. 5 Star customer service, work and ease of transaction. Thank You Both!!! Would and will recommend to all! More

by Rick.brubaker Verified Customer Verified Customer

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