Anatoliy Yanovskiy | Page 16

I very rarely provide reviews, however when I am pleasantly surprised by a product or service, I do feel motivated to share my experience with others. I had not purchased a new vehicle from a dealer pleasantly surprised by a product or service, I do feel motivated to share my experience with others. I had not purchased a new vehicle from a dealership in more than 15 years. I was excited about purchasing a new vehicle but was not looking forward to any games. I watched many videos on how not to get scammed at a dealership. I took notes and knew what questions would be asked of me and was prepared to keep my cards close to me! I prepared for weeks before even walking into a dealership. I was in the market for an SUV and my research led me to the X5. Unfortunately due to Covid, shortages on parts and ultimately vehicles in both the new and used markets made it quite challenging to get exactly I was looking for. I decided to build a new X5 due to shortages and since my timeframe was flexible. I reached out to Anatoliy based on other positive dealer rater reviews and we scheduled a time to meet. I explained that I had never ordered a vehicle previously and Anatoliy was extremely patient and walked through the entire process. I had numerous questions written down as well as reminders for me look out for to protect myself to get the best possible price! Anatoliy answered all of my questions and to my surprise there were no 'gotchyas'. The whole process was very straight forward as Anatoliy said it would be. Looking back admittedly I realize I did make the process more difficult than it needed to be. It is understandable due to my untrusting nature and since I hadn't purchased a new vehicle from a dealership in 15 years, I was rusty! After building the vehicle on the website and putting a deposit down, Anatoliy introduced me to Noha Amin in finance who assisted me to complete a credit application. Rates at the time were pretty good but a fed rate increase was on the horizon in the new year. Anatoliy said that my vehicle should be ready in mid February and recommended that I create a MyBMW login so that I could monitor the build progress, which I did. That was definitely fun to watch but it did go by fast. I wasn't expecting it to arrive so quickly (38 days - including weekends - from order submission), but on February 7th Anatoliy called me to let me know that my vehicle had arrived! We scheduled a date for me to come in to complete the financing process and pickup my new X5. Despite shopping bank rates, I had locked in a very competitive rate from BMW Financial so I stuck with that. Noha in finance explained all the different protection options that were available to me. She was very open to understanding my specific situation such as how I would be using the vehicle and what protection plans would make sense as well as what ones wouldn't. Prior to entering finance that day, I already had a very good idea what level of protection I was interested in and what I was not at all interested in. Again, no games were being played here. Noha was very straight and to the point. She answered all my questions and for plans which didn't make sense for me, we didn't even talk about those. She was great! I was dreading going into the finance office because I was expecting some hidden fees to start popping up but that never happened. So it turned out all my hours of research and note taking on how not to get scammed was pretty much a waste of time. It certainly was educational as far as the tactics that some dealerships use to get the best deal for the dealership (not the buyer) but I didn't experience those tactics being used on me at Flemington BMW. All my worrying and hesitation could have been avoided. I will say though, some of the general vehicle buying recommendations in the videos I watched were helpful. For example, don't show up at a dealership 15 minutes before closing. Don't bring your kids to the dealership if they are young as it can take time and they just won't have the patience for it and they will become a distraction. DO seek out your sales associate and DO schedule an appointment with him or her prior to arriving at the dealership. My favorite - don't show up at a dealership hungry! I think these were all helpful tips and I followed them. At the end of the day I feel confident that I was able to secure a fair deal and I won't be looking back on this large purchase with any regrets or questions. Both Anatoliy and Noha made this car buying experience smooth and pain free. Instead of dreading my next vehicle purchase (which will be for my wife), I am actually looking forward to it and already started my search! More

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We had a wonderful experience purchasing a new vehicle. It was quick, easy and straightforward. Very highly recommended It was quick, easy and straightforward. Very highly recommended More

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Great experience. Professional, courteous, no surprises. I initiated my purchase online via Ralph Delgaudio, and then Anatoliy took great care of us. I strongly recomm Professional, courteous, no surprises. I initiated my purchase online via Ralph Delgaudio, and then Anatoliy took great care of us. I strongly recommend Flemington BMW. More

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My complete experience was seamless. Anatoliy was great to work with, he was efficient, friendly and extremely accommodating. I truly enjoyed working with him to work with, he was efficient, friendly and extremely accommodating. I truly enjoyed working with him More

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Anatoliy was very courteous and explained the BMW 530i completely. He was very concerned of our pleasure with the purchase as this being our first BMW. We are satisfied with our BMW and will recommend F completely. He was very concerned of our pleasure with the purchase as this being our first BMW. We are satisfied with our BMW and will recommend Flemington BMW and Anatoliy to our friends interested in purchasing a new car. More

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Great service and easy to work with. Really love my new BMW. Purchase process was very smooth. BMW. Purchase process was very smooth. More

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Anatoliy and Catherine were a pleasure to deal with and made the process of buying out my leased vehicle easy and fast. Have bought and leased 3 BMW’s over the last 6 years. Wouldn’t go any where else for made the process of buying out my leased vehicle easy and fast. Have bought and leased 3 BMW’s over the last 6 years. Wouldn’t go any where else for a BMW. Always excellent service. More

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Anatoliy and Naha were much more transparent on all levels relative to other dealerships at which we had been shopping. It was obvious they aimed to understand what we wanted, and both went the extra m levels relative to other dealerships at which we had been shopping. It was obvious they aimed to understand what we wanted, and both went the extra mile to make the process from start to finish as smooth as possible. The dealership's front desk was consistently friendly whenever we called or walked in. Best possible experience we could have asked for! More

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Toliy and Naha were fabulous. attention to detail, considerate and people oriented. Much better experience than other BMW dealerships in the area. Highly recommended. Thank you considerate and people oriented. Much better experience than other BMW dealerships in the area. Highly recommended. Thank you More

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Absolutely loved everything about my experience. Anatoliy made the sale as easy as possible and got me exactly what I wanted with every feature and some. And then Cathy who did the financing was absolutely a made the sale as easy as possible and got me exactly what I wanted with every feature and some. And then Cathy who did the financing was absolutely amazing and extremely kind. Easily my best/favorite car buying experience I've had. Highly Recommend!! More

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