Andi Xhacka | Page 12

Alyssa was very nice and helpful I had some issues with my highlander and Alyssa did assit me and she was super nice and helpful even I was upset but she made me come down and helped I had some issues with my highlander and Alyssa did assit me and she was super nice and helpful even I was upset but she made me come down and helped with smile More

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Great experience Tony was my sales manager and he was a great help! Super accommodating and open to listening, but also very patient with the given circumstances. He i Tony was my sales manager and he was a great help! Super accommodating and open to listening, but also very patient with the given circumstances. He is very good at interpersonal skills and has a great profession going! He's the best More

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Good folks. Good people. Edvin Hasani was courteous and very helpful. Love the car. It was exactly the model I wanted. The deal they gave me was excellent and the Good people. Edvin Hasani was courteous and very helpful. Love the car. It was exactly the model I wanted. The deal they gave me was excellent and they handled everything to have the car ready for me. More

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Best Service !!! Tim Dalton and the team made buying a car so easy, what a great experience . If you are in the market for a car ask for Tim. Tim Dalton and the team made buying a car so easy, what a great experience . If you are in the market for a car ask for Tim. More

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amazing every one was so friendly & kind very helpful it was beyond cold out the day we went looking came out & help us very helpful & kind no pressure in buying we ended up getting our car , so happy wi it was beyond cold out the day we went looking came out & help us very helpful & kind no pressure in buying we ended up getting our car , so happy with our SUV will be letting others know to go here. very honest & helpful with every thing More

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Well Done!! Lauren Smith, Internet Sales Manager and myself had been working together via telephone in regards to my search for purchasing a vehicle from Herb Cha Lauren Smith, Internet Sales Manager and myself had been working together via telephone in regards to my search for purchasing a vehicle from Herb Chambers of Auburn. Not being 100% successful I attempted to look for a vehicle on line for myself. Lauren, received the inquiry and we chatted and she understood my terms to work with only (1) leasing salesperson. I had made it clear to Lauren, that this was my 4th purchase of leasing a RAV4 and that I had the leasing terms under my belt. I advised the scenarios that I have been put through working with 2 other dealerships. Understanding requests she was very helpful in making sure that I would not be disappointed with my visit. She wanted me to have a great customer experience. Lauren, went above her call of duty in following up with me. Without pressure kept me posted along the way of other promotions. We stayed in contact to make sure that I would be a satisfied with my requests to visit the Auburn dealership. I arrived and had the introduction to Issa . Issa, was for sure very cordial, respectful, soft spoken, very knowledgeable and professional. Issa went over the options that I had agreed to with Lauren and it went very smoothly. Best of all "No Pressure" it was just all about listening to what different scenarios were available. Issa, totally understood and said no worries. I'll do my best to fix it for you. I want you to have a good experience. We will continue to find the best possible deal that will work within your budget. I still needed some wiggle room since I convinced myself that I did not want to give up the "soft-tech" feature on the lease. So negotiations continued. Trying to find extra wiggle room and staying within the budget, I was then greeted by Sales Manager, Dhimitri Lako, a fine professional as well. We did some chit-chat, worked the numbers over and finally came up with a fixed leasing price which was agreeable. Dhimitri, truly wanted an excellent review for his dealership, for Dhimitri, Issa, Lauren and Andi Xhacka "Judge-Ka, (so wonderful to work with as well, extremely professional, explained the credit process since I wanted to make sure I fully understood terms. Very cautious of questions that needed to be answered. Dhimitri provided 2 selling options. After a 5 hour visit at the dealership we agreed on terms and I agreed on my new lease. Part of this lengthy stay was my decision to change my mind on the vehicle at the last minute. On this day a vehicle was being moved out of the showroom. In comes a beautiful Black Currant Metallic XLE through the showroom. "My heart and eyes be still" . I had changed my mind and once again. Issa, Dhimitri, needed to work out the numbers and explain the bells and whistles of this vehicle since it was different in price/options. It did not matter, Dhimitri, made the numbers work and I was happy and a "Sold" sign was put on the vehicle. Thank you everyone, who made this happen for me. I wish you a great end of month for January sales, and an even better sales day on George Washington Birthday Sales day for the 2019's!!! Christine B. Palermo More

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Amazing The service was absolutely fantastic the guys there are excellent they were very helpful they went above and beyond to get us in our new car I would The service was absolutely fantastic the guys there are excellent they were very helpful they went above and beyond to get us in our new car I would not go anywhere else this is my 3rd car from these guys More

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New Car I went in to buy a new car and the buying process went well. All employees that I interacted with were very helpful and helped facilitate a great exp I went in to buy a new car and the buying process went well. All employees that I interacted with were very helpful and helped facilitate a great experience. More

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Not your ordinary car dealership You would not know that you were in a dealership besides the fact that there are cars all around you. Everyone is really nice and is willing to help. You would not know that you were in a dealership besides the fact that there are cars all around you. Everyone is really nice and is willing to help. The salesman Jimmy was very informative and made sure that you received what you wanted or at least something very close to it. He respects your wishes budget wise and car choice, he did a great job with staying within my budget. I would definitely recommend someone to buy from this dealership and also won’t mind buying from them myself again. More

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Awesome Customer Experience Issa was very helpful and knowledgeable. They had a fair price and gave me (almost) what I wanted for my trade in!! I Would definitely shop here agai Issa was very helpful and knowledgeable. They had a fair price and gave me (almost) what I wanted for my trade in!! I Would definitely shop here again! (And we will be for my girlfriends next car) More

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