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Andrea Kass
Refer Me
169 Reviews
I was born in Kew Gardens, Queens and moved to Long Island with my family when I was six. I started in the automotive industry when I was 20 years old driving the parts van for a Volkswagen dealership and eventually landed the job that became my career in 1991 here at Helms Bros. When I am not working I love to read and walk. I enjoy volunteering for causes that care for animals. I have a wonderful family, a beautiful home and great friends that help keep me not only grounded but down to earth as well.
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169 Reviews of Andrea Kass
June 25, 2020
Recommend to go see Andrea she’s the best she would get You always the best and go home happy my kind love my new car. Thanks you Andrea You always the best and go home happy my kind love my new car. Thanks you Andrea More
by YANELY0207
Verified CustomerOther Employees Tagged: Giacomo Liparoto
Helpful 
June 08, 2020
Andrea was awesome I loved my decision a220 thank u so much I will be coming back in 2-3 years thank u again Andrea much I will be coming back in 2-3 years thank u again Andrea More
by JENELLCAMPBELL18
Other Employees Tagged: Giacomo Liparoto
June 05, 2020
Best Experience I have ever had since leasing for 20 years. This is the second year that I have leased another Vehicle from Helms. The experience was so amazing that I left Range Rover after leasing a vehicle This is the second year that I have leased another Vehicle from Helms. The experience was so amazing that I left Range Rover after leasing a vehicle for one term . Andrea knew what I needed , in fact our conversation started with the fact that she had a white GLE in stock even though that was not my initial choice. It's almost as if she was a psychic. I ended up getting the white & really love it . Even though we were in a pandemic, everything was ready when hey said it would be. I did not feel the need to check any figures on the forms & just signed when I got to the dealership. Last year I thought it was amazing & this year was even better . I have never met a more straight forward person that goes above & beyond to make her Customer happy like Andrea. She makes the process super easy . More
by KILESH
Other Employees Tagged: JP was also Super Helpful in teh process
April 14, 2020
My experience was a pleasure and was incredibly professional. Joseph Dileo was a spectacular sales rep and answered all my questions during my test drive on my new CLA250. Andrea dealt with the del professional. Joseph Dileo was a spectacular sales rep and answered all my questions during my test drive on my new CLA250. Andrea dealt with the delivery of my my car and always answered in a timely and professional fashion. She went above and beyond to answer my questions and coordinate a delivery to my wants, needs, and expectations. More
by PAULAFALTYNOWICZ
Other Employees Tagged: Joseph Dileo
April 02, 2020
Easy smooth transition Andrea made this lease deal so easy, took care of everything, was very accessible at all times. Love my new car, will recommend to everyone Andrea made this lease deal so easy, took care of everything, was very accessible at all times. Love my new car, will recommend to everyone More
by jcement7
Other Employees Tagged: Giacomo Liparoto
March 04, 2020
Excellent Again! I just picked up my third car from Helms Bros. and Andrea Kass was fantastic again! From the initial call to the delivery, everyone at Helms Bros. was I just picked up my third car from Helms Bros. and Andrea Kass was fantastic again! From the initial call to the delivery, everyone at Helms Bros. was excellent. I highly recommend Helms Bros. for your new, preowned, and service needs! More
by Sstef13
Other Employees Tagged: Giacomo Liparoto
March 02, 2020
We have been doing business with helms for over twenty years and it has always been a pleasure. They are professional and the showroom is always clean and easy to get to. years and it has always been a pleasure. They are professional and the showroom is always clean and easy to get to. More
by IRENEALI3
Other Employees Tagged: Giacomo Liparoto
February 27, 2020
Andrea is a pleasure to work with, I have been a client for more than a decade and I would not consider going anywhere else. for more than a decade and I would not consider going anywhere else. More
by DAVESBECKER
Other Employees Tagged: Jennifer Lang, Daniel Rhee, Giacomo Liparoto
February 13, 2020
Not a good experience very disappointed with the customer service and quality from not listening to my request to paperwork being incorrect to no call backs to no follow up when my husband called to going ba service and quality from not listening to my request to paperwork being incorrect to no call backs to no follow up when my husband called to going back to the sales and service department several times . Quite frankly disappointed in the end Dennis and Kyle were supportive and positive . Overall not a good experience . Sales manager never called back my husband or me when he requested this when I was waiting for my car which was again not done correctly and they advised my husband that I left which was inaccurate as well. Also my husband was left on hold several times from -10- 15 mins More
by ALTDJ14
Other Employees Tagged: Giacomo Liparoto , Kyle helped me in service and Dennis I’m pre ownerd
January 20, 2020
It was a pleasure dealing with everyone involved. Couldn’t ask for a better buying experience! Very professional.... The only thing that could be better is if you opened in South Florida. Couldn’t ask for a better buying experience! Very professional.... The only thing that could be better is if you opened in South Florida. Thank you again to all involved. More
by SMPRESS17
Other Employees Tagged: Michael Altamura, Giacomo Liparoto, Dennis Kwong , Dennis Qwan
