Andrew Fabec

Kim Carr is so down to earth and knowledgeable about Honda cars. She is very pleasant to work with. Honda cars. She is very pleasant to work with. More

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Excellent service all the way around. They were ready at my appointment time and the car was serviced quickly. They were ready at my appointment time and the car was serviced quickly. More

by catherinegibbs Verified Customer Verified Customer

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Chris was great and very efficient. He obviously knew a lot about the vehicle and was helpful during the negotiation. It was a very painless and easy process. He obviously knew a lot about the vehicle and was helpful during the negotiation. It was a very painless and easy process. More

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This was my first time using this dealership. I was very happy with the service provided. Kim did an awesome job going over the features of the vehicle and was very pleasant to work with. Thank I was very happy with the service provided. Kim did an awesome job going over the features of the vehicle and was very pleasant to work with. Thank you for the great response from all of your team members. More

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It was a pleasure to buy a vehicle without all the back and forth nonsense games. Jacob Lawson is an asset to your dealership. I will send you referrals in the future. and forth nonsense games. Jacob Lawson is an asset to your dealership. I will send you referrals in the future. More

by JIMRJAQUES Verified Customer Verified Customer

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Purchasing our new Pilot was a wonderful experience from the first contact via a phone call to Lee delivering the vehicle to our home! I was curious about the price of a new pilot so I looked on the Costc the first contact via a phone call to Lee delivering the vehicle to our home! I was curious about the price of a new pilot so I looked on the Costco auto program. Within a couple of minutes, Lee Walls sent me an email and called me to ask if he could help in any way. I let him know Lou Sobh was over an hour from my house so I would like buy one from a dealer closer to my house, but I would like to know some details about the pilot and price. He sent me pictures and pricing on the unit I was interested in. His salesmanship, mannerism, and follow up was beyond any other sales person I have dealt with on many car purchases. I explained I wanted a tow hitch installed and I would not be willing to drive over an hour to the dealer another day. Lee offered to have the hitch installed and deliver the new pilot to my house. This was BEYOND any customer service I could image. That was the decision point that he had went beyond my expectations so I made the decision I was buying the car from Lee and driving the distance to buy the new car. We got to the dealer at closing time, he had the car back in the front parking space ready for my wife to test drive it and had everything ready to sign. Smooth process!! We agreed on a time for him to deliver it to my house the next day after the hitch was installed. The next morning, he sent me pictures of the new hitch installed and delivered the Pilot to our house! My wife and I cannot imagine a car buying experience could be ANY BETTER that what LEE WALLS provided. He created a “Wow!” experience! Thank you - Michael and Jennifer Rutledge More

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We went to look at the new Hondas and had a great experience. Madison was extremely helpful. experience. Madison was extremely helpful. More

by DEHAVEL Verified Customer Verified Customer

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I had an excellent experience at Lou Sobh Honda and couldn’t be happier with my 2026 Honda Civic Hybrid purchase. From the moment I walked in, my sales rep J.W. Whitaker was professional, attentive, an couldn’t be happier with my 2026 Honda Civic Hybrid purchase. From the moment I walked in, my sales rep J.W. Whitaker was professional, attentive, and genuinely focused on understanding what I was looking for in a vehicle. He took the time to listen, answered all my questions thoroughly, and never made me feel rushed or pressured. What stood out most was how fair and transparent the price negotiation process was. I felt respected throughout the conversation, and it was clear that J.W. and his manager were committed to making the deal work in a way that was equitable for both sides. There was none of the typical back-and-forth you sometimes dread, just honest, responsive dialogue. In fact, everyone I interacted with was warm, knowledgeable, and truly cared about making the experience smooth and positive. It’s rare to find a dealership that combines customer service, professionalism, and integrity so seamlessly. I highly recommend Lou Sobh Honda to anyone in the market for a new vehicle. They’ve earned my trust and future business. More

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We had a great experience with Shelby and the Lou Sobh Honda team. We were quoted a price, and they stuck by it. They got the minor touch up done, and we picked up the vehicle with no issues/problems. Honda team. We were quoted a price, and they stuck by it. They got the minor touch up done, and we picked up the vehicle with no issues/problems. More

by rbrown406 Verified Customer Verified Customer

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Jimmy V was fantastic. Honest, reliable, followed up appropriately. We did not feel pushed to make a purchase and he made sure what we left with was what we needed. Honest, reliable, followed up appropriately. We did not feel pushed to make a purchase and he made sure what we left with was what we needed. More

by kevjarrard Verified Customer Verified Customer

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