Andrew Fabec

The process was long and Shelby represented the dealership well. The sales manager was inflexible at certain points. I think the fact that I had to point out that the two front tires needed replaci dealership well. The sales manager was inflexible at certain points. I think the fact that I had to point out that the two front tires needed replacing. The Sales manager agreed to replace the tires . The right rear tire barely met the minimum standard. I requested the two rear tires replaced the Sales manager offered no concession. I asked for the two rear to be placed at half price. My request was summarily refused. More

by Will_DBAUL0712 Verified Customer Verified Customer

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Their finance people lie about the extended warranty, they claimed that Assurant are official Honda extended warranty and try to lure people to buy this. The sales people are aggressive and talkative. they claimed that Assurant are official Honda extended warranty and try to lure people to buy this. The sales people are aggressive and talkative. More

by ZGQSTER Verified Customer Verified Customer

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Great facility, the sales team and financial team are working closely to offer the best experience to the customers! working closely to offer the best experience to the customers! More

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Super friendly and very helpful staff! They want the best for their customers and you can definitely feel the genuine caring from all of them. Thank you Andrew Ted Jim M and everyone else They want the best for their customers and you can definitely feel the genuine caring from all of them. Thank you Andrew Ted Jim M and everyone else who helped us along the way. We will recommend you guys time and time again! More

by OJR333 Verified Customer Verified Customer

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Great people to work with. Very kind and seemed to care about us as a customer. Very kind and seemed to care about us as a customer. More

by ALEXB Verified Customer Verified Customer

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Everyone I came in contact with was very kind and personable. The gentlemen that worked directly with me were extremely knowledgeable and answered all my questions to the highest degree. The whole pr personable. The gentlemen that worked directly with me were extremely knowledgeable and answered all my questions to the highest degree. The whole process was very streamlined. I give my first experience with Lou Sobh a stellar rating!! Awesome teamwork!! Thank you!! More

by KJJEFFERSON2010 Verified Customer Verified Customer

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My used car buying experience at Lou Sobh Honda was great. They have a wide selection of reliable pre-owned, certified cars, and the staff is knowledgeable and kind. Highly recommend! great. They have a wide selection of reliable pre-owned, certified cars, and the staff is knowledgeable and kind. Highly recommend! More

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We feel that they have done everything within their control to make sure we, the customer, had a positive experience dealing with the different groups in the dealership (sales, service and parts). control to make sure we, the customer, had a positive experience dealing with the different groups in the dealership (sales, service and parts). More

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Great customer service! ! Would definitely buy again and recommend to others to buy from here I was completely satisfied! My sales person Ted was great! ! Would definitely buy again and recommend to others to buy from here I was completely satisfied! My sales person Ted was great! More

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Professional and friendly sales staff. Took their time to explain any questions that I had. Took their time to explain any questions that I had. More

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