Andrew Saenz
Andrew Saenz at Galleria BMW

Andrew Saenz

Service Advisor

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

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4.9
115 Reviews
4.9

115 Reviews

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115 Reviews of Andrew Saenz

February 06, 2026

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Dan has assisted us with six cars, and he is absolutely the best! The entire team at Galleria BMW — from the sales department to the service department — is the reason we never switch brands. I can’t say e More

by Crystal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Leahy, Billy Herbert

Feb 06, 2026

Galleria BMW responded

Thank you so much, Crystal, for sharing such a meaningful review. We’re truly grateful for your continued trust and loyalty over the years. Dan’s commitment to his clients is exceptional, and it means a great deal to hear that he has been able to assist you with six vehicles. We’re also proud that our entire team—from sales to service—has played a role in creating an experience that keeps you coming back. Your kind words about our professionalism, consistency, and care perfectly reflect what we strive for every day at Galleria BMW. Thank you again for your support—we look forward to serving you for many more years to come.

January 27, 2026

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I’ve worked with many sales representatives over the years, and usually am unimpressed with the knowledge base they demonstrate on their product. Some have even made up xxxx on the fly when asked what s More

by Ron Jenkins
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Recommend Dealer
Yes
Jan 27, 2026

Galleria BMW responded

Ron, thank you for taking the time to share such thoughtful feedback. We truly appreciate your kind words, and we’re especially grateful for your recognition of Dawn’s professionalism, patience, and exceptional product knowledge. It means a great deal to hear that she has consistently earned your trust over multiple purchases — that kind of long-term relationship is exactly what we strive to build with our clients. We’ll be sure to share your kind words with Dawn and our leadership team. While we may not sell Porsche just yet, we’re grateful to be your choice for your automotive needs, and we look forward to assisting you again in the future.

January 22, 2026

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From sales to finance and services. Top notch customer service!! Katie Z. went above and beyond all expectations. More

by Ohioplayer0123
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Katie Zazzara, Amy Lancaster, Billy Herbert , Chris Veninga, Cody (finance)

Jan 24, 2026

Galleria BMW responded

Thank you so much for the kind words! We’re thrilled to hear you had a great experience from start to finish. Katie truly goes above and beyond, and we’re so glad she made such a positive impression. We appreciate you choosing us and hope to see you again soon!

December 23, 2025

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Our experience with galleria bmw was outstanding. Dawn was the best sales person very knowledgeable and patience the overall experience was seamless. Ryan (the genius guy) was also outstanding with s More

by Suzie
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Recommend Dealer
Yes

Other Employees Tagged: Dawn Mattina, Amy Lancaster , Ryan Light

Dec 23, 2025

Galleria BMW responded

Thank you for the wonderful review! We’re thrilled to hear that your experience with Galleria BMW was outstanding. Dawn’s knowledge and patience truly make a difference, and we’re glad she helped make the process seamless for you. Ryan will also be happy to hear your kind words—his expertise and willingness to help are invaluable to our team. We sincerely appreciate your recommendation and look forward to welcoming you back in the future.

November 12, 2025

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This is the 3rd car I’ve bought from Sonya and the second from Galleria. She really takes the time to get to know her customers and Galleria’s service department is great. They really go above and beyond t More

by erpinkerton
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Recommend Dealer
Yes

Other Employees Tagged: Sonya West, Billy Herbert

Nov 14, 2025

Galleria BMW responded

Thank you so much for your continued trust and for sharing your experience with us. We’re honored that this is your third vehicle with Sonya and your second with Galleria — relationships like this mean everything to us. We’re delighted to hear that Sonya’s personal care and attention continue to stand out, and that our service department has gone above and beyond to support you and your family. Providing that level of comfort and consistency is exactly what we strive for. We truly appreciate your loyalty and look forward to being here for you for many miles to come. If you ever need anything, please don’t hesitate to reach out!

November 10, 2025

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We love the car; soya has been great to me for over 6 years. I have enjoyed my relationship with Galleria very much. More

by Jeff.posey
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Recommend Dealer
Yes

Other Employees Tagged: Sonya West

Nov 14, 2025

Galleria BMW responded

Jeff, Thank you so much for sharing your feedback! We’re thrilled to hear that you love your car, and it means a great deal to us that Sonya has continued to provide you with great service over the past six years. Building long-term relationships like this is exactly what we strive for at Galleria, and we’re grateful for your trust and loyalty. If you ever need anything in the future, we’re always here to help. Enjoy the new ride!

November 06, 2025

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The dealership exceeds expectations! Friendly and helpful staff. They pay attention to customer needs and create a unique experience. Thanks Sonya West! More

by Cdb1224
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Recommend Dealer
Yes

Other Employees Tagged: Sonya West , Cody

Nov 09, 2025

Galleria BMW responded

Thank you so much for your kind words, business, and trust! We truly could not be more pleased to hear that you had such a unique, 5 star, and overall wonderful time working with our dealership and team. We really appreciate you, and we hope to continue to work with you in the future!

November 01, 2025

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Sonya as like meeting a new friend. She knew what I would like and what I would not. She’s knows the cars too! More

by danyelle4au
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Recommend Dealer
Yes

Other Employees Tagged: Sonya West

Nov 03, 2025

Galleria BMW responded

danyelle4au, Thank you so much for sharing such kind words and such a wonderful picture! We truly could not be happier to hear that you had such a friendly and overall just great time working with Sonya and our dealership. If there is anything else that we can assist you with, please do not hesitate to reach out. Welcome to our Galleria BMW Family!

November 01, 2025

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Sonja was incredible to work with. She’s so helpful and patient through the buying process. We’ve owned several BMW products and we decided to purchase again for three reasons. Sonja, More

by Brad Morgan
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Sonya West , Jacob Byrd

Nov 03, 2025

Galleria BMW responded

Thank you so much, Brad! We’re thrilled to hear that Sonya, Andrew, and Jacob helped make your experience such a positive one. It means a lot to know that their dedication and care continue to earn your trust and loyalty. We truly appreciate your continued support and are grateful to have you as part of the Galleria BMW family!

October 31, 2025

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Hello! I have been a Galleria BMW customer since 2017. Between myself and my three adult children , we have purchased Eight new BMW vehicles from Sonya W More

by Kathy Keel
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Recommend Dealer
Yes
Nov 03, 2025

Galleria BMW responded

Thank you so much, Kathy! We truly appreciate your loyalty and the trust you and your family have placed in us over the years. It’s wonderful to hear how Sonya has consistently provided such a comfortable and dedicated experience with every purchase. Eight BMWs is an incredible milestone—thank you for being such a valued part of our Galleria BMW family! We look forward to helping you and your family with many more in the future.

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