Andrew Shaw
Andrew Shaw at BMW of Westlake

Andrew Shaw

BMW Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
265 Reviews

Dealership Experience

2 yrs, 6 mos

Industry Experience

12 yrs, 9 mos

4.8

265 Reviews

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265 Reviews of Andrew Shaw

October 02, 2025

Dealership Rating
Employee Rating

At bmw of westlake technicians are intelligent, people at the desk are so professional and knowledgeable to help. There are nothing else that you can really ask for More

by NATEMANSOUR1
Service Price Transparency
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Recommend Dealer
Yes

September 26, 2025

Dealership Rating
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The people are very nice and I had no problems ever. I have purchased two cars and so far everything is good. More

by JRIVERA36
Service Price Transparency
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Recommend Dealer
Yes

September 20, 2025

Dealership Rating
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The whole group is very helpful and attentive any time I go there. The sales people are there to assist but are not overbearing and give you space More

by KVMJAME
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Service Communication
Recommend Dealer
Yes
Sep 23, 2025

BMW of Westlake responded

Please let us know if there is anything else we can do for you; we are more than happy to help!

September 06, 2025

Dealership Rating
Employee Rating

BMW Westlake are very easy to deal with and give great service and always respectful More

by ASNOWDEN0
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2025

BMW of Westlake responded

Please don't hesitate to reach out if there's anything additional we can do for you.

September 02, 2025

Dealership Rating
Employee Rating

The team was extremely helpful with my issue and made it a seamless experience for me. Top notch service and extremely professional More

by mike.mottola
Service Price Transparency
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Recommend Dealer
Yes

September 02, 2025

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Whenever my car needs service, I know that all of the service staff will do everything they can to get the work done quickly and at a reasonable cost. More

by borysepakush
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Recommend Dealer
Yes

August 29, 2025

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It’s really a pleasure to take my car to BMW! So organized and efficient in their service! More

by regome33
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Recommend Dealer
Yes
Sep 04, 2025

BMW of Westlake responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2025

Dealership Rating
Employee Rating

Always great service. Very friendly and accommodating. Corey and Brittany are very helpful and thoughtful. More

by wyantsmiling
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2025

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

July 12, 2025

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Employee Rating

Kevin was my service representative and he did an outstanding over an above job with my service. I will always be bringing my car back to kevin More

by SWGANNON
Service Price Transparency
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Recommend Dealer
Yes
Jul 14, 2025

BMW of Westlake responded

Thank you so much for the positive review!

June 28, 2025

Dealership Rating
Employee Rating

Cory is the best! He cares he really goes above and beyond to help customers! Love Cory! I wish it was more people like him. More

by Brandi Roby
Service Price Transparency
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Recommend Dealer
Yes
Jun 28, 2025

BMW of Westlake responded

Brandi, reviews like this give us motivation and help us ensure we provide high-quality care.

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