Andrew Shaw
Andrew Shaw at BMW of Westlake
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Andrew Shaw | Page 2

BMW Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.9
78 Reviews

Dealership Experience

1 yr, 1 mo

Industry Experience

11 yrs, 4 mos

4.9

78 Reviews

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78 Reviews of Andrew Shaw

February 09, 2024

Dealership Rating
Employee Rating

Everyone was very friendly, helpful & explained the process thoroughly. I was able to get to & from work timely bc of Tim who was also great! More

by MOMONEY225
Recommend Dealer
Yes

Other Employees Tagged: Andrew Shaw

Feb 10, 2024

BMW of Westlake responded

Thanks for the awesome review!

February 07, 2024

Dealership Rating
Employee Rating

My service was prompt, professionally handled, and reasonably priced. My vehicle and my time were handled with respect. More

by Diane
Recommend Dealer
Yes

Other Employees Tagged: Andrew Shaw

Feb 08, 2024

BMW of Westlake responded

Thanks for the positive review!

February 02, 2024

Dealership Rating
Employee Rating

Knowledgeable and helpful. Timely service. Called and was able to service my vehicle in a time that worked with my schedule. Cat was ready in time promised More

by tma11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2024

BMW of Westlake responded

Thanks for the awesome review!

January 30, 2024

Dealership Rating
Employee Rating

The dealership is nice, they provide drinks for the wait and had a pretty maintain bathroom. More

by Ashlynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Gufreda

Jan 31, 2024

BMW of Westlake responded

Thanks for the good review.

January 20, 2024

Dealership Rating
Employee Rating

Made all my needs met and very honest brought my car back in a reasonable time. More

by ASWAILS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2024

BMW of Westlake responded

Thanks for the great review!

January 17, 2024

Dealership Rating
Employee Rating

The service was great. I was in and out for my oil change in no time! More

by ARES.CHURCH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

BMW of Westlake responded

Thanks for the positive review!

January 16, 2024

Dealership Rating
Employee Rating

Very quick service get the car in and what work was to be performed. Also pointed out some other issues and they would look and got back to me on what they found and solutions. More

by gopacich
Recommend Dealer
Yes

Other Employees Tagged: Andrew Shaw

Jan 16, 2024

BMW of Westlake responded

Thanks for the positive review!

January 15, 2024

Dealership Rating
Employee Rating

The service at the BMW of Westlake dealership was excellent as always. I recommend this dealership to anyone. More

by EAGLETRACK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2024

BMW of Westlake responded

Thanks for the awesome review about the team!

January 14, 2024

Dealership Rating
Employee Rating

Took care of our warranty issue, handled all the paperwork and helped us out on covering the extra labor they were expecting. More

by STACEYCARR24
Recommend Dealer
Yes

Other Employees Tagged: Andrew Shaw

Jan 15, 2024

BMW of Westlake responded

Thanks for the amazing review!

January 14, 2024

Dealership Rating
Employee Rating

Excellent experience! I arrived ahead of time for my appointment and Andrew received me warmly. He even resolved an issue that wasn't the primary purpose of my visit. More

by Kas Firdman
Recommend Dealer
Yes

Other Employees Tagged: Andrew Shaw

Jan 15, 2024

BMW of Westlake responded

Thanks for the awesome review!

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