Andrew Silvey | Page 19

From the moment Michael F answered my random call he was professional, friendly , personable and a man of integrity. You are not just a sale on the board. Michael follows through on his promises and beyond professional, friendly , personable and a man of integrity. You are not just a sale on the board. Michael follows through on his promises and beyond. I would highly recommend him if you want someone that cares and listens to your wants/wish list and needs. The entire staff I have worked with at Columbia Honda has been great! More

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Always a great experience in the Service Department. Everyone is professional, knowledgeable, and provide complete explanation. I used to take my older Hondas to Firestone because it was close and I t Everyone is professional, knowledgeable, and provide complete explanation. I used to take my older Hondas to Firestone because it was close and I though it was cheaper, but after a couple of less than satisfactory experiences with them I now take all my Hondas to the dealership. Prices are comparable, and I get genuine parts and service techs certified to work on Honda vehicles. Easy to schedule, online coupons, quick service. Really pleased with Honda Service. More

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Very pleased with Columbia Honda. They do quality work and provide very nice waiting rooms with snacks, sodas, tv, and comfy chairs. Most of all, the staff is pleasant & considerate at all times and provide very nice waiting rooms with snacks, sodas, tv, and comfy chairs. Most of all, the staff is pleasant & considerate at all times More

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Very easy to make an appointment. Got right on it when we dropped it off . Was very pleased with service department , very very nice people . dropped it off . Was very pleased with service department , very very nice people . More

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Dennis was so wonderful and helped me get into my dream car. He was very knowledgeable and was the best salesman to deal with. I appreciated all the help car. He was very knowledgeable and was the best salesman to deal with. I appreciated all the help More

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From the time I scheduled service to the time of arrival and departure everything was flawless, people were courteous, and my vehicle was returned to me clean and ready to go. and departure everything was flawless, people were courteous, and my vehicle was returned to me clean and ready to go. More

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The problem was the blower and blower controls on the heater/AC system. The problem was intermittent for a long time, then finally it was not working at all. Such electrical problems can be difficult to heater/AC system. The problem was intermittent for a long time, then finally it was not working at all. Such electrical problems can be difficult to determine and very expensive to repair. The service reps and the technician (Shane) communicated with me a couple times in the process and even gave me options. Together we decided to replace the blower and some of the electronics, and they had it done within the same day. It works fine now. They told me to let them know immediately if any problems persisted. It was a fair price, and I am very pleased, as usual, with the service at Columbia Honda. More

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This is the service department all other service departments should be measured and trained by. Polite, efficient, professional, and always offer options and list priorities, which we really apprec departments should be measured and trained by. Polite, efficient, professional, and always offer options and list priorities, which we really appreciate. Easy to schedule. Will definitely be purchasing another CRV due, not only to their great ratings, but also, in great part, to this service department. More

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honest, friendly, efficient, offers a courtesy van for when you leave and need to come back. Price is about the same as anywhere else. Will use them. when you leave and need to come back. Price is about the same as anywhere else. Will use them. More

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Wonderful as always! TJ was quick & comprehensive on intake and the courtesy driver Terry was lovely to talk to & prompt on getting me and two others where we were going. He had great communication on p intake and the courtesy driver Terry was lovely to talk to & prompt on getting me and two others where we were going. He had great communication on pickup and I didn't catch the gentleman's name who checked me out but he gladly made sure my ticket showed the oil change special and got me on my way with all the information reviewed. Had a great experience as always! More

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