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Andy Acevedo
Andy Acevedo at Mercedes-Benz of Portland
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Andy Acevedo | Page 3

Service Advisor

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.2
119 Reviews
4.2

119 Reviews

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119 Reviews of Andy Acevedo

November 18, 2023

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Employee Rating

Service was great I was taken care in a timely matter. Will use Mercedes of for all my car needs More

by KENLEVIAS
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Avanzado, Mark Tower, Mekonnen Wossene

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Nov 20, 2023

Mercedes-Benz of Portland responded

We are glad to hear that your service experience at Mercedes-Benz of Portland was timely and that you will come back. Until next time, travel safe!

November 05, 2023

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Always great service and great communication from the service team. My Service advisor always lets me know what it’s going to cost and how long it’s going to take. More

by jplake11
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Yes
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Nov 06, 2023

Mercedes-Benz of Portland responded

Thank you for the positive feedback. We're glad to know our service team at Mercedes-Benz of Portland is meeting your expectations with our communication and transparency. Serving you was our pleasure and we hope to get the opportunity to do so again in the future.

October 29, 2023

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Excellent service department! Everything is clean and everyone is nice and helpful. I’ve been taking my vehicles there for over 5 years and they always fix it the first time. Thei More

by Rhollis
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Davis, Mekonnen Wossene, Alex Reed

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Oct 30, 2023

Mercedes-Benz of Portland responded

Rhollis, it's great to know that you've been satisfied with our service department at Mercedes-Benz of Portland for over the past 5 years. We appreciate your loyalty and look forward to continuing the excellent service and fair pricing!

October 26, 2023

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Andy was very courteous and very polite in addressing our needs. He is very good More

by Sumathi
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Yes
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Oct 27, 2023

Mercedes-Benz of Portland responded

Thank you for taking the time to shout-out our team member, Andy! We will be sure to share your kind words with him and hope to get the opportunity to serve you again in the future.

October 26, 2023

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Great customer service with very friendly and accommodating staff. I will only take my car here. More

by MITTRESS
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Yes
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Oct 27, 2023

Mercedes-Benz of Portland responded

The kind words and loyalty you have expressed for our team here is greatly appreciated! Thank you for taking the time to share your thoughts with us, we look forward to having you back at Mercedes-Benz of Portland.

October 14, 2023

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I appreciate the repair that was done well and I didn’t have to go back for the second time. Staff was very professional and honest about what needed to be done on My car. More

by NEGUTS3
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Avanzado, Mekonnen Wossene

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Oct 16, 2023

Mercedes-Benz of Portland responded

Thank you for placing your trust in our team to get your vehicles repair completed correctly and promptly. For any future service needs, we hope you will continue to look to Mercedes-Benz of Portland.

October 12, 2023

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Service Advisor, Andy Acevedo, is the best! He explained all repairs to me without sounding like he was reading from a manual. Repairs were done in reasonable amount of time and efficient Lyft More

by dnakano
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Recommend Dealer
Yes
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Oct 13, 2023

Mercedes-Benz of Portland responded

We're glad to know that Andy provided you with top-notch service at Mercedes-Benz of Portland! It's great to see your appreciation for his explanations and our efficient repair time. We'll be here if you need anything else in the future!

October 01, 2023

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Communicated well with me regarding the service and timeframe. We needed new tires which were needed due to age. This took one extra day, but it was concluded on time and drove well. We were pleased!! More

by RODW0
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Yes
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Oct 02, 2023

Mercedes-Benz of Portland responded

We're glad to know that you had a positive experience with our service team at Mercedes-Benz of Portland. Thank you for your patience and understanding about the extra day needed for new tires. We hope your vehicle continues to drive well, and look foreard to assisting you with any future needs.

September 28, 2023

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Great Service Really Great Tex Guy and Service Team Very Helpful in explaining the work that will be done More

by PLEXLADY
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Yes
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Sep 28, 2023

Mercedes-Benz of Portland responded

We are pleased to know you are satisfied with the level of service and communication our service team provided. Serving you was our pleasure, and we hope to get the opportunity to do so again at the time of your vehicles next due service.

September 26, 2023

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My car was ready for me to pick it up much sooner than I expected. The advisor also said that since I have such low mileage not all of the six year service needed to be done. More

by JAMESGAGILBERT
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Yes
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Sep 27, 2023

Mercedes-Benz of Portland responded

Hey James! Thank you for thinking of our team at Mercedes-Benz of Portland when it came time for your vehicles 6 year maintenance. We are happy to have gotten your vehicle back to you in a timely manner and hope that you will continue to keep to keep us in mind for all your future maintenance needs.

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