Andy Gildehaus

This is the second time I’ve bought a vehicle from Suntrup Hyundai, and it couldn’t have gone any better! Everyone made the process so smooth & effortless, especially my salesman Kyle Durbin! All of t Suntrup Hyundai, and it couldn’t have gone any better! Everyone made the process so smooth & effortless, especially my salesman Kyle Durbin! All of the staff were friendly, professional, and so helpful. I’m happy with the price of the trade-in and the new whip. I will be sending my friends and family here for all future car needs. Highly recommend! More

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Andy was great all around. He helped me find the car I wanted and made sure I understood it's features and options. He even sent some video of a car he brought in for me helpin He helped me find the car I wanted and made sure I understood it's features and options. He even sent some video of a car he brought in for me helping all the way. He's friendly and knowledgeable, not pushy. The finance person Kelly tried hard to sell stuff I didn't need and had no value. She also tried to sneak in at least 3 different add ons costing thousands of dollars. When her hard sell didn't work, she switched to insults and then a temper tantrum. I got followup from Deanna Weatherford but she didn't even attempt to address my fiance dept complains and just said that's not the experience we want. More

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Buying my first car as a single person, Andy was very helpful and helped me find the vehicle I wanted. Took his time with me and did not rush or push me into anything. Thank you again Andy for all your helpful and helped me find the vehicle I wanted. Took his time with me and did not rush or push me into anything. Thank you again Andy for all your help!!! More

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Andy was great! Made the process from the test drive to the sale of our new car simple and quick. We'll definitely be back for our next car! Thank you Made the process from the test drive to the sale of our new car simple and quick. We'll definitely be back for our next car! Thank you More

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Everyone was really helpful and friendly in working out the details financially and worked with me meticulously to find the right vehicle for me. the details financially and worked with me meticulously to find the right vehicle for me. More

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I’ve been trying for days to get the reconditioning report on a vehicle I’m seriously interested in, but the experience has been nothing short of a mess. Veronica, the online salesperson, repeatedly me report on a vehicle I’m seriously interested in, but the experience has been nothing short of a mess. Veronica, the online salesperson, repeatedly messaged me to come in, even scheduled an in-person appointment — all before providing the information I specifically asked for. I was bounced between departments, told I needed to speak to finance for warranty info, left voicemails, only to have finance say, “talk to sales.” Sales? They’ve been no help either. I’ve spoken to multiple people — Mike, Cliff, Veronica — and each one either promised to send over information that never came or gave vague excuses. One said the report would be over “right away” (twice), another claimed the car was still being prepped. How is it still being “prepped” when it’s been listed for sale since January 17, 2025? That’s three months! Either the car’s not ready, or your team is just stringing people along. I called one last time spoke to Andy who helped navigate the reconditioning report issue and offered to help start financials. I made it very clear that I am pre-approved but wouldn’t mind giving their financing a shot to beat the rate only AFTER I received the reconditioning report and we’ve agreed to OTD cost. We are now another day later with no report in sight, still haven’t heard back from finance on warranty options. I was ready to buy, but the disorganization, poor communication, and constant runaround have completely killed my interest. It shouldn’t (and previously hasn’t) taken 3 days to purchase a vehicle. Do better. More

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Andy did a great job! He balanced two transactions at the same time well. Would recommend to anyone! He balanced two transactions at the same time well. Would recommend to anyone! More

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Andy did a fantastic job helping us find the perfect vehicle. He supplied us with a wide range of options between the two vehicles we were shopping. His patience and ability to work with our guideline vehicle. He supplied us with a wide range of options between the two vehicles we were shopping. His patience and ability to work with our guidelines really helped us lock in on Suntrup Hyundai. A big thank you to Kelly Wallis as well, she was so personable. More

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It was a busy Saturday—and the end of the quarter to boot—but you’d never know it with Andy. He never made us feel rushed or like he was just trying to close a deal. Instead, he took his time, was super boot—but you’d never know it with Andy. He never made us feel rushed or like he was just trying to close a deal. Instead, he took his time, was super friendly and helpful, and even went out of his way to show us SUVs that weren’t on the main lot to make sure we had all the options. We ended up with a new Hyundai Kona, and the entire process was smooth and stress-free. The staff at Suntrup South were also very accommodating, making the experience even better. We truly felt like more than just another sale. If you’re looking for a great car-buying experience, definitely ask for Andy! More

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Andy was the best salesman we have had. He knew exactly what we wanted and the budget we needed to stay in. I would definitely recommend him! He knew exactly what we wanted and the budget we needed to stay in. I would definitely recommend him! More

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