Andy Lin
Andy Lin at Helms Bros., Inc.
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Andy Lin | Page 5

Service Consultant

Helms Bros., Inc.

171-10 Station Road
Flushing, NY 11358

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4.5
96 Reviews
4.5

96 Reviews

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96 Reviews of Andy Lin

September 18, 2020

Dealership Rating
Employee Rating

I'm really surprised and extremely disappointed on my 2020 GLE350 SUV , using Copper brand 21" tires, never seen and never heard it in world class MB before.. SO EMBARRASSED !!! More

by TD6206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jason Chen, Giacomo Liparoto

Oct 23, 2020

Helms Bros., Inc. responded

We apologize that your experience at Helms Bros. was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 877-699-8519

August 22, 2020

Dealership Rating
Employee Rating

Mikey in sales department is the greatest. I have been dealing with him since 2006. Also accommodating, professional, courteous and precise when it comes to my needs. Great job to Mikey and the Helms Brot More

by KARL6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 24, 2020

Helms Bros., Inc. responded

Thank you so much for your years of loyalty and your wonderful review! We appreciate it and look forward to working with you again in the future?

August 05, 2020

Dealership Rating
Employee Rating

The Best Buying cars from Helms for 25 years. Currently have 4 Mercedes and they are the only dealer that I would use even though they are noy the closest More

by IMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 06, 2020

Helms Bros., Inc. responded

Thank you so much for your loyalty and your kind words. We appreciate it and look forward to your next visit!

July 04, 2020

Dealership Rating
Employee Rating

The staff/personnel are always accommodating and helpful.We’ve known them for so many years that’s why we keep coming back to them. More

by BEC4455
Recommend Dealer
Yes

Other Employees Tagged: Jason Chen, Giacomo Liparoto

Jul 06, 2020

Helms Bros., Inc. responded

Thank you so much for your wonderful review! We hope to see you again soon.

June 25, 2020

Dealership Rating
Employee Rating

Even there’s something happened when I picked up the car.But everyone who works in Mercedes gave us a great answer.And when I get the loader car,the gas is not full,but when I returned it back,they stil More

by Ethan
Recommend Dealer
Yes

Other Employees Tagged: Jason Chen, Jennifer Lang

Jun 29, 2020

Helms Bros., Inc. responded

Ethan - thank you so much for your important feedback. We appreciate it as well as your rating and review!

May 22, 2020

Dealership Rating
Employee Rating

good.................. Jean Chen have a great work & a excellent good service .......................................................... Jean Chen have a great work & a exc More

by WARRENCHAU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jason Chen

May 27, 2020

Helms Bros., Inc. responded

Warren - thank you for the kind words. We appreciate and hope to see you again soon.

May 05, 2020

Dealership Rating
Employee Rating

More than 25 years and 8 cars later I can categorically state that Helms offers first in class sales and service experiences. My used car “purchase” was merely a lease buyout of a cat we leased through he More

by PLMMD
Recommend Dealer
Yes

Other Employees Tagged: Suzanne Cochrane, Jennifer Lang, Michael Nekava , Peter Fearon

May 05, 2020

Helms Bros., Inc. responded

Thank you so much for the kind words and your loyalty! We look forward to working with you again in the future.

May 05, 2020

Dealership Rating
Employee Rating

Michael Altamura is very professional and knowledgeable.He puts his customers needs first.I feel confident doing business with him as I trust his opinion. More

by HGARRIQUES
Recommend Dealer
Yes

Other Employees Tagged: Michael Altamura

May 06, 2020

Helms Bros., Inc. responded

Thank you so much for the kind words and the 5-star rating!

January 10, 2020

Dealership Rating
Employee Rating

Good service, got my car on time they got the car I’m looking for.andy was a good sale man.john Paul was good also More

by JEANELIACIN
Recommend Dealer
Yes
Jan 13, 2020

Helms Bros., Inc. responded

Thank you for the kind words. We appreciate it and look forward to working with you again in the future.

January 08, 2020

Dealership Rating
Employee Rating

Just purchased our second Mercedes Benz from Helms, we visited many other Mercedes dealerships over the years, and the customer Service of Helms is simply Amazing. SPECIAL THANKS TO MR H. HICKS. More

by RC
Recommend Dealer
Yes

Other Employees Tagged: Giacomo Liparoto , Hector L. Hicks

Jan 09, 2020

Helms Bros., Inc. responded

RC - thank you for your kind words and the 5-star rating! We appreciate it and look forward to working with you again in the future!

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