Andy Long
Andy Long at W&L Subaru

Andy Long | Page 5

General Manager

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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5.0
181 Reviews
5.0

181 Reviews

Write a Review

181 Reviews of Andy Long

January 22, 2023

Dealership Rating
Employee Rating

It was nice and friendly. Got to meet the owner and talk to him. Austin was very helpful. More

by emabacs
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mark Piercy, Austin

Jan 23, 2023

W&L Subaru responded

Thank you, and have a great day!

January 18, 2023

Dealership Rating
Employee Rating

Issac was excellent to deal with and was extremely helpful. Everyone at W&L is so awesome to deal with!! So highly recommended!! More

by Samster2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Shoup, Christian Perles , Meghan Balum, Issac

Jan 18, 2023

W&L Subaru responded

Thanks!

January 11, 2023

Dealership Rating
Employee Rating

Mark should have went over when my payments are due and how to set it up before I left the dealership. I also didn't get back my insurance card. More

by kardonpic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2023

W&L Subaru responded

Thank you for the feedback. It looks like your payments were calculated based on a payment start date of 2/19. As far as set up, there is nothing you need to do, unless you want to do autopay. Unfortunately we are not able to help with autopay setup, as every lender is different and we do not have access to the lenders' processes or mechanisms for that. If autopay is something you are interested in, please contact your lender after you receive your first statement. Thanks again, and have a great day!

Jan 18, 2023

kardonpic responded

Thank you for the reply. PSECU recently sent payment packet and we will set up automatic payments.

January 11, 2023

Dealership Rating
Employee Rating

No pressure sales environment, both salesman and sales manager were welcoming and easy to work with. Definitely recommend! More

by nsmorrison15
Recommend Dealer
Yes

Other Employees Tagged: Christian Perles

Jan 16, 2023

W&L Subaru responded

Thank you so much!

January 07, 2023

Dealership Rating
Employee Rating

Refereed by a friend and purchased my first Subaru! Realy enjoyed the experience and customer service. More

by sexyeyes1499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Piercy, Kim Rorke, Gavin in ser was a big help and so friendly!

Jan 16, 2023

W&L Subaru responded

Thanks for sharing your experience! Have a great day!

January 05, 2023

Dealership Rating
Employee Rating

Great service respect would buy again great and clean atmosphere great service department state of the art the waiting area is cool lots of snacks More

by wmmjr5050
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bassett, Robert Shoup, Becky Kline , Angela McCormick, Mark Piercy, Kim Rorke

Jan 05, 2023

W&L Subaru responded

Thanks so much for the review!

December 22, 2022

Dealership Rating
Employee Rating

Excellent service! Great people. Professional and handling things timely manner. I am happy with my car. More

by noringer347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bassett, Scott Mertz, Roy Beck , Meghan Balum, Cliff Clymer, Shaunda Zeigler

Dec 23, 2022

W&L Subaru responded

Thank you for the 5-star ratings!

December 13, 2022

Dealership Rating
Employee Rating

All services were performed as requested. I appreciate Issac and Jessica for all their help during my visit. Treat you like family. W & L Subaru is the real deal. More

by Steelers58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bassett, Scott Mertz , Isaac Young, Jessica Lloyd

Dec 14, 2022

W&L Subaru responded

Thank you so much!

December 04, 2022

Dealership Rating
Employee Rating

excellent service department-they are all wonderful and care about you and your satisfaction with your car More

by cjspecht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Kline, Roy Beck , Shaunda Zeigler

Dec 05, 2022

W&L Subaru responded

Thank you so much!

November 29, 2022

Dealership Rating
Employee Rating

Very professional, courteous, and friendly staff. Very satisfied with the whole deal from start to finish. A wonderful atmosphere in the really nice building from sales to service. I have purchased m More

by ben.tharp123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bassett, Becky Kline, Scott Mertz, Roy Beck , Meghan Balum, Cliff Clymer, Shaunda Zeigler

Dec 05, 2022

W&L Subaru responded

Thank you for the repeat business! It is always our pleasure helping you! Take care and enjoy your new car!

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